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Rachel Lees, RVT, KPA CTP, VTS (Behavior)Behavior problems are a common cause of relinquishment and euthanasia in most domesticated species, including parrots. When obtaining a new pet, clients have specific expectations and ideas about what normal behavior looks like for each species. Whether they have a dog, cat, bird, or guinea pig, these choices are most likely made from a positive experience the client had in the past.

But what happens when things do not go as planned? What if expectations are too high and the pet obtained is unable to live up to the client’s expectations? Biting, screaming, and feather picking are parrot behaviors that many new owners are not prepared for when they acquire their pet. In the avian world, euthanasia is much less likely as most veterinarians are hesitant to end a bird’s life due to the client’s convenience, but this makes it more likely that the bird will be rehomed multiple times.

What if we were able to prepare our avian clients for behavioral problems before they start? What if avian rescues could work to teach birds specific cued behaviors to help eliminate aggression in some of these pets?

Psittacine preparatory programs or avian prep programs can be life-changing for birds and a great resource for owners to understand normal bird behavior, create realistic long-term expectations, and work toward creating an environment that is mentally and behaviorally enriching. They also help teach cued foundation behaviors used to eliminate and replace unwanted behaviors (just as we do with dogs and cats). Avian prep programs can help to strengthen the human-animal bond, keep birds in a home long-term, and increase the bond between client, bird, and clinic. Bonus: offering such programs also increases revenue through fees and the sale of products and treats.

Creating the Course

Who will teach the courses? What are the most important topics to teach? What foundation behaviors are most important and why? These are all great questions and we will break them down below:

Educator/Instructor:  An avian veterinarian or veterinary technician with a special interest in birds should instruct this course. The individual should be knowledgeable in avian communication, body language, forms of enrichment, and use of positive reinforcement for training. An exotic-animal trainer may be an ideal instructor if one is in your area. This trainer should use and recommend positive reinforcement. Avoid use of aversive training techniques, which can increase fear, stress, and anxiety in all species.

Curriculum Breakdown

I recommend creating a four-week course. The first two weeks can be taught virtually or in person without the client’s bird present. The goal in the first two weeks will be to review the basics of avian communication, enrichment and environmental set up, learning theory and use of positive reinforcement (with a marker), and answer client questions. The third and fourth classes will focus on teaching cued behaviors with the birds present in the hospital. (See the chart below)

To prevent potential disease transmission or other risks for birds brought to class, take the following measures:

  • Waiver (indicating risk to client, bird, etc.)
  • One owner per bird
  • Clients should bring their own equipment and reinforcers (carriers, towels, etc.)
  • Birds will need to have a current examination by a veterinarian, complete blood cell count, and Chlamydophila screening in the past year.
    • Old World parrots such as African greys, lovebirds, and cockatiels must have a negative test for circovirus
  • All unwanted behaviors (feather picking, etc) should have been medically worked up prior to working solely on behavior.
Class Topic and Discussion Points
Class One (Humans Only) ·       Introduction and Client Problem Behavior Discussion (Why are they here and what are they seeing at home?)·       Avian Communication

·       Environmental Enrichment/Management

Class Two (Humans Only) ·       Environmental Enrichment/Management (cont.)·       Learning Theory and Using Marker Training

·       Marker Mechanics and Preparing for Birds in Class

Class Three (Humans and Birds) Break down into 5- to 10-minute training sessions with short breaks in between.·       Name Orientation

·       Target

·       Step to Me

·       Off

·       Station Training

Class Four (Humans and Birds) Break down into 5- to 10-minute training sessions with short breaks in between.·       Name Orientation

·       Target

·       Step to Me

·       Off

·       Station Training

Foundation Behaviors to Teach

The following behaviors can be useful to have trained and generalized prior to problem behaviors starting. Response Substitution is a term used when we want to replace an unwanted behavior with a new behavior. Teaching and creating strong cued behaviors can help to eliminate and give alternative responses in situations involving attention-seeking or aggression.

Name Orientation: Teaching birds their name can help with obtaining their attention to interrupt unwanted behaviors and ask them to offer a different behavior.

Target Training:  This behavior can be used to teach the bird to move from one place to another by teaching them to place their beak near the target.

Step to Me:  Cue a bird to move to handler’s arm or hand to be transported from one place to another.

Off:  Cue bird to move off of handler during periods where conflict may occur.

Station Training:  Teach bird to go to a specific location on cue. This can be used as an alternative behavior.

Avian prep programs and training classes are currently scarce but ideally courses like this will become as routine as dog training classes. Pet birds deserve just as much of a chance to be successful in the home environment as dogs or cats. If you or others you know are teaching a course like this, please update us on the Fear Free for Professionals Facebook Group. We would love to see your photos and ideas for these courses as well as your feedback!

Resources 

Luescher, Andrew. Manual of Parrot Behavior. Blackwell Publishing. 2006

Shaw, Julie K. and Martin, Debbie. Canine and Feline Behavior for Veterinary Technicians and Nurses. Wiley & Sons, Inc. 2015.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, an Elite Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and veterinary behavior technician at the University of Tennessee College of Veterinary Medicine. She loves helping people create and maintain a strong human-animal bond.
 

Behavior Solutions for Declawed Cats with Dr. Lisa Radosta

An important part of setting a declawed cat up for successful life at home is understanding and molding their behavior. Join Lisa Radosta, DVM, DACVB, a leader in behavior and a member of the Fear Free Advisory Team, as she discusses behavioral solutions for declawed cats to help reduce their fear, anxiety, and stress both at the clinic and at home.

About the Presenter

Lisa Radosta, DVM, DACVB, graduated from the University of Florida College of Veterinary Medicine in 2000. After completing an internship in small animal medicine and surgery at Coral Springs Animal Hospital, she worked as a primary care veterinarian for two and a half years. She completed a three-year residency in behavioral medicine at the University of Pennsylvania in 2006 and passed the board examination later that year. During her residency, she received the Resident Research Award from the American College of Veterinary Behaviorists (ACVB) two years in a row.

Dr. Radosta lectures nationally and internationally for veterinary professionals and pet owners and is the author of a number of textbook chapters and scientific research articles, She also co-authored “From Fearful to Fear Free: A Positive Program to Free Your Dog from Anxiety, Fears, and Phobias” with Dr. Marty Becker, Mikkel Becker, and Wailani Sung.

She is the section editor for Advances in Small Animal Medicine and Surgery and served on the 2015 AAHA Canine and Feline Behavior Management Guidelines Task Force.

Course Overview

The chin rest is a valuable cooperative care behavior that allows for a hands-off, consensual way to keep an animal still for veterinary exams, husbandry care, grooming, and other procedures. A chin rest serves as an indication from the animal that he is ready to engage in a handling or care procedure. By giving him a choice to “opt out,” even for a few seconds, chin rest empowers the animal to have a voice and greatly reduces his FAS.

In this course, you will learn the steps for training a solid chin rest behavior to an advanced level and discover its many practical, on-the-job applications.

This course includes three lessons:

  • Lesson 1: Strategies and Equipment
  • Lesson 2: Training and Problem Solving
  • Lesson 3: Taking it to the Next Level

This course was written by Mikkel Becker, CTC, KPA CTP, CBCC-KA, CPDT-KA, CDBC.

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Helping Our Feline Friends Feel Fear Free with Dr. Tony Buffington

In this webinar, Tony Buffington, DVM, PhD, Clinical Professor UC Davis School of Veterinary Medicine, will remind participants “who cats are” and why they are particularly prone to fear in confined situations (i.e., hospitals, shelters, homes, etc.) After defining fear and stress in cats, Dr. Buffington will explain what people can do to minimize their fear, particularly in caged contexts—including how to enrich the cat’s surroundings, both inside and outside of the cage, and how to recognize both red and green flags by “asking” the cat. Resources for training staff and where to learn more about effective environmental enrichment for cats will also be provided.

After this presentation, attendees will be able to:

1. Recognize fear in confined cats
2. Identify threats that may be causing the fear response
3. Reduce fear by making changes in the cat’s environment

Brought to you by our friends at Virox, makers of Rescue disinfectants

Course Overview

This course builds upon the foundational concepts covered in the Fear Free Nail Trims: Trimming Away the Terror course, which included finessed use of distractions, desensitization and counter-conditioning methods, and finely tuned choice of nail care tools.

An understanding of these foundational nail care concepts is recommended before starting this more advanced course. Cooperative care techniques taught in this course are useful both as preventive strategies to improve ease of nail care and as an interventional approach to address already existing FAS with nail care.

Since there is no “one size fits all” approach to nail care training that will work for every animal every time, this course aims to empower you with many options to choose from, depending on the animal you are working with at the time.

There are six short lessons in this course:

  • Lesson 1: Communication & Consent Cues
  • Lesson 2: Treat-Ment Stations
  • Lesson 3: Chin Rest and Bucket Game
  • Lesson 4: Offering Paws and Zen Down
  • Lesson 5: Scratch Board Training
  • Lesson 6: Problem Solving and Coaching Clients

This course was written by Mikkel Becker, CTC, KPA CTP, CBCC-KA, CPDT-KA, CDBC.

Providing the Optimum Environment for Cats

Many behavior problems in cats develop due to our failure to provide them with their behavioral needs. This presentation with Valarie Tynes, DVM, DACVB, DACAW, will review the social structure of the cat and why multi-cat households can be so stressful. Recognizing these signs of stress and how to avoid their development be covered. In addition, a variety of tips for meeting the environmental and behavioral needs of the cat will be reviewed.

Brought to you by our friends at Ceva Animal Health


Communicating With Clients About Feline Declawing

If you are going to decline to declaw cats, it will be critical that you’re able to clearly explain to clients why the risks of declawing outweigh the potential benefits. In addition, every member of the team must be able to offer clients practical alternatives to declawing in a straightforward and understandable manner.

In this webinar, Valarie Tynes, DVM, DACVB, DACAW, will help build your team’s knowledge regarding why cats scratch and what cats want in the way of a scratching post as well as prepare them for these difficult client conversations.

Valarie Tynes owns Premier Veterinary Behavior Consulting in Sweetwater, Texas. Dr. Tynes is a native of Fort Worth, Texas and she earned her Doctorate of Veterinary Medicine in 1987 from Texas A&M University College of Veterinary Medicine. After several years in private practice, Valarie completed a residency in clinical animal behavior at the University of California at Davis in 2003. Her special interests include miniature pigs and other exotic pets as well as animal behavior. Dr. Tynes is a Diplomate of the American College of Veterinary Behaviorists and a frequent speaker at professional meetings around the world. She has authored numerous articles and chapters on a variety of behavior-related topics and she is the editor of Behavior of Exotic Pets. Dr. Tynes is also the author of Miniature Pig Pet Care, part of A Quick Reference Guide to Unique Pet Species, on the Veterinary Information Network.

Sandra Toney
Jeannette Kincaid became interested in dog training over 20 years ago when she adopted a shy, fearful Border Collie/Australian Shepherd mix named Lydia. Unfortunately, Lydia was terrified of the world. Kincaid says she vowed to make a better life for her dog, so she started researching how to make Lydia feel as safe and happy as possible.

“It lit a spark in me and that passion has never subsided,” says Kincaid.

Going on to live 13 years, Lydia was never a social butterfly but, with Kincaid’s love and encouragement, she enjoyed seeing people and trying new adventures.

“Near the end of her life, we took a beach trip and she settled down on the patio for dinner with us,” Kincaid says, “It was truly one of the best moments of my life.”

Kincaid has now been a professional dog trainer for 15 years and, for the past nine years, has worked at Train My Dogs Austin and Onion Creek Kennels. Train My Dogs Austin is a positive training, boarding, and daycare facility in Austin, Texas, while Onion Creek Kennels in south Austin focuses on daycare, cat and dog boarding, and cat and dog grooming – all using positive reinforcement for the pet clients.

As head trainer at both facilities, Kincaid is currently enrolled in Animal Behavior College’s Grooming Instruction program, so she will soon become a professional groomer as well.

Fear Free certified in both training and grooming, Kincaid decided to take the courses when she began having an influx of training clients whose pets had been let go from their groomers for behavior reasons and needed a new facility for their dogs to be groomed.

Since Kincaid also groomed dogs, she began working with her training clients. “The Fear Free program has been very helpful in teaching me how to work with dogs in a manner that can help them grow to like grooming as well as a good foundation of knowing when to continue grooming and when to stop.”

Her training approach was already similar with the Fear Free program’s principles and techniques, says Kincaid, but what she lacked was concrete ways to illustrate and explain to clients and colleagues why she would continue working with a dog in some circumstances, and when she would stop and step back. The Fear Free certification program gave her great handouts with clear illustrations to help clients learn how to identify FAS (fear, anxiety, and stress). It has clear illustrations laying out various levels of stress such as when to push forward and when to stop and reduce stress.

The handouts have had a huge effect on client follow-through and understanding. She loves the continuing education available. “The Fear Free program has the best webinar on how to do a nail trim that I have seen,” says Kincaid. “Becoming Fear Free certified as a trainer and a groomer has really opened up a whole new subset of clients. It is also extremely rewarding to work dogs into grooming that were not able to be groomed previously. The clients are always so grateful.”

Kincaid says one case where her Fear Free certification was crucial was in working with a 6-month-old Schnauzer other groomers wouldn’t handle. He would start biting even while being brushed. Kincaid decided to take him on as a client because he was young and would need to be groomed for the rest of his life.

“We set up a training program where he came once a week and I worked on counterconditioning him to various tools and holds needed for grooming. We only ever pressed on if he stayed in the green level on the FAS ladder. We adjusted if his FAS started rising.

“We really leaned into the idea of need versus want,” she says, “meaning we stopped frequently, and he went home only partially done. But over a few months, we were able to complete an entire full groom and he went home looking great. This dog was labeled as a dog that couldn’t be groomed and now is able to be groomed and,” Kincaid says, “he loves his groomer.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Sandra Toney has been writing about pets for over 25 years and is an award-winning member of Cat Writers Association and Dog Writers Association of America. She has written for many print and online magazines as well as authoring eight books. She lives in northern Indiana with her cat, Angel.
 

Resource Guarding in Dogs: A Fear Free Approach

Resource guarding is a common problem in dogs with a wide variety of behavioral presentations. The condition is sometimes referred to as possessive aggression, and it poses a serious risk of injury when aggression is directed toward humans or other animals. Resource guarding can negatively affect the human-animal bond and the dog’s social relationship with other animals. In this webinar, Kenneth Martin, DVM, DACVB, will discuss prevention, establishing a diagnosis, and treatment recommendations.

Brought to you by our friends at Blue Buffalo.

Ramona MarekIf you have a veterinary practice or manage a shelter, you’re likely familiar with pheromone products available in the form of diffusers, sprays, wipes, or collars. These products claim to stop unwanted behaviors such as scratching, spraying, litter box mishaps, hiding, and fighting. Do they really have those properties, and should you recommend them to clients or adopters? Let’s dive into the science of pheromones: what they are, how they work, and whether they can help cats.

Pheromone History

Scientists have long been fascinated by the notion of chemical communication between members of the same species. The first pheromone, a female silk moth secretion, was chemically identified in 1959 by German chemist Adolf Butenandt and his team.

Pheromones are odorless, colorless chemical signals used as a form of intraspecies scent communication. When detected they cause physiological and behavioral changes.

What Pheromones Do

Pheromones have a broad range of purposes that include alarm signaling, mating, social interactions, territory marking, and maternal bonding. Cats of all species send and receive messages via the pheromone message board.

Pheromones are secreted by specialized sebaceous or mucous glands on the body. For cats, these include facial glands (on chin, cheeks, and forehead), anal glands, paw pads, and mammary area.

When cats rub their heads against people, furniture, or objects, comforting pheromones are released from the cheek glands, marking this place as a comforting one for future feline reference.

Anal glands release pheromones in urine and feces that deliver messages regarding mating viability, expression of fear or stress, or territorial response (think urine marking or spraying). Scratching, a natural cat behavior, releases pheromones from the paw pads. Scratching delivers scent and visual cues about territorial ownership to other cats.

Mammary pheromones are activated in nursing mothers when kittens suckle. Kittens detect the pheromones, which produce a calming response. It also helps kitten and mother cat recognize each other if they become separated.

Pheromones are detected through the complex olfactory system and received via the nasal cavity, lined with millions of olfactory receptor cells. Once detected, cats tongue-flick the molecules to the vomeronasal, or Jacobson’s, organ, located on the roof of the mouth. This stimulates the flehmen response, which causes the mouth to gape open. It may look like a sneer, but this active process enhances pheromone perception. The pathway continues to the brain, which produces a behavioral or physiological response.

Natural pheromones perform a variety of important functions, but what about synthetic pheromones?

Using Synthetic Pheromones

Synthetic pheromones are lab recreations that mimic natural pheromones to help promote a sense of calm and security in stressful situations. The idea is to build a sense of confidence and prevent or alleviate fear, anxiety, and stress (FAS) and related behaviors such as spraying, scratching, and intercat aggression. They are not sedatives, essential oils, or medication.

The first companion animal pheromone product, Feliway Classic by Ceva, debuted on the pet market in 1996. This product, available in spray and diffuser, is a copycat of the feline F3 facial-marking pheromone deposited when cats rub their cheeks on objects, marking the area as safe. Feliway MultiCat, based on the cat appeasing pheromone (CAP), premiered in 2016. CAP originates in the mammary region of nursing mothers and provides a sense of safety, security, and harmony. It helps to reduce conflict and social tension in multi-cat households. Feliway Optimum is the latest diffuser product. FELIWAY Optimum may help to reduce scratching, urine spraying, tension and conflicts between cats, fears, and reactions to changes.

Synthetic pheromone products can be layered and used together in the clinic, shelter, or home. For example, Feliway Classic and Feliway MultiCat diffusers can be used together in exam rooms, shelter cat rooms, and in homes. The diffusers can also be used in combination with the spray Feliway Classic on towels or mats in an exam room, shelter cat living area, or on a cat’s favorite blanket or carrier. In the home, Feliway Optimum can be used in preferred scratching areas.

Other companies have launched similar products, and there are dog versions too. Dog and cat products can be used together to promote peaceful compatibility in multi-pet homes. Because pheromones are species-specific, cat pheromones don’t work on dogs and vice versa.

Does this mean clients or adopters can plug in a diffuser, snap on a collar, or spritz a blanket and expect immediate and magical behavior changes? No. Some cats may be more receptive to pheromones and alter their behavior, but pheromone products aren’t magic elixirs. The underlying cause of the stress must also be identified and resolved.

Synthetic pheromones are an aid in a behavioral plan, not a one-size-fits-all cure. “Synthetic pheromones can be successful when a client follows the written-out behavior plan,” says Rachel Geller, Ed.D., Certified Cat Behaviorist. “Sometimes the addition of synthetic pheromones allows the cat to better access the behavior program. Alone, the products usually aren’t enough to resolve the problem but when used with behavior modification they can resolve some of the emotional part of the problem for the cat. I never put a timeline on resolving cat behavior problems. In these matters, it’s best to go at the cat’s pace!”

Whether used in veterinary clinics, shelters, or homes pheromone products are designed to bolster a sense of calm, comfort, and positive feelings in stressful environments. It’s important to assess the environment from the cat’s perspective.

  • Trips to the veterinarian usually induce high levels of FAS. Before the trip, advise clients to spray the carrier and a towel with the synthetic pheromone, and wait about 15 minutes for the alcohol to evaporate before putting the cat inside the carrier. Cover the carrier with the towel. The calming effect lasts four to five hours.
  • Scratching and spraying. “Synthetic pheromones can be used if you have a cat who is peeing to mark his territory. Cats don’t pee on territory where they facially mark, so these products trick the cat into thinking he has already marked the territory as his own,” says Dr. Geller.
  • Litter box avoidance. First, schedule a vet visit to rule out medical conditions. Recommend that clients set up the litter box arrangement to optimize cat-friendly preferences (size, location, number, preferred litter). Keep it clean! Owners should avoid punishing cats and add positive social interactions.

“Synthetic pheromones are especially helpful for those times where everything is completely new. Examples are moving to a new home, buying new furniture, or putting in new carpet. These products can be used on unfamiliar objects in the home to help a cat feel more safe and secure with them,” says Geller. Suggest that clients use the products in their home before bringing home a newly adopted cat to provide a sense of comfort and security upon arrival.

When a cat’s sense of wellbeing is disrupted, they can become stressed. Stressors can be environmental, physiologic, or social. Stress can be mild, moderate, or severe, temporary, or chronic.

Stress has a profound effect on emotional and physical health and behavior. Stressed cats may refuse to eat, become ill, or develop serious behavior problems. Minimizing stress is crucial to the health and wellbeing of cats. Synthetic pheromones can help to make cats feel safe and secure in their environment.

“Many times, cat behavior is 100-percent fixable and solvable through consistent behavioral interventions that are developed by looking at what is happening from the cat’s point of view. There is always a reason! If there is more going on, such as an emotional issue, stress, or anxiety, pheromones and even a pharmacological approach can be considered,” Geller says.

Pheromone products are versatile and easy to use, and they can be used in combination with a behavioral plan and medical treatments. While not magic, they may be the essential element your feline patients or shelter cats need to ensure a healthy, happy life.

Sources

Rachel Geller, Ed.D., Certified Cat Behaviorist

Gary Landsberg, DVM, DACVB, DECAWBM (CA). Fear Free webinar. The Science for Pheromone Therapy: Show Me the Evidence.

American Scientist. How Animals Communicate Via Pheromones. Tristam Wyatt.

https://www.americanscientist.org/article/how-animals-communicate-via-pheromones

Tristram D. Wyatt, Pheromones, Current Biology, Volume 27, Issue 15, 2017, Pages R739-R743,

ISSN 0960-9822, https://doi.org/10.1016/j.cub.2017.06.039.

https://www.sciencedirect.com/science/article/pii/S0960982217307765

Prior, Miriam Rebecca, Mills, Daniel Simon. Cats vs. Dogs: The Efficacy of Feliway FriendsTM and AdaptilTM Products in Multispecies Homes. Frontiers in Veterinary Science Volume 7, 2020, Pages 399. ISSN 2297-1769, DOI 10.3389/fvets.2020.00399.

https://www.frontiersin.org/articles/10.3389/fvets.2020.00399/full

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Ramona D. Marek, MS Ed, is an award-winning writer and 2017 recipient of the prestigious Fear Free Pets Award. She writes about pet care, health and behavior, and cats in the arts. She’s also the author of “Cats for the GENIUS.” Her feline muses are Tsarevich Ivan, a joie de vivre silver tabby Siberian, and Natasha Fatale, a full-time diva dressed as an “anything but plain” brown tabby. You can read more about Ramona and her work at www.RamonaMarek.com.