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Case Management of Fear, Anxiety, Stress, and Pain, sponsored by Zoetis

Ralph C Harvey, DVM, MS, Diplomate ACVAA, UTCVM

Pain adversely affects the fearful, anxious, and stressed patient. These clinical issues are tightly interrelated, and we best manage them together. In this webinar, Dr. Ralph C. Harvey, a specialist certified by the American College of Veterinary Anesthesia and Analgesia, presents clinical cases demonstrating effective management of this deleterious continuum so as to enhance favorable outcomes for patients, clients, veterinary personnel, and practices.

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By Kim Campbell ThorntonRead part one of this series here.

We all know that cats are tough to decode. They hold their secrets tightly, refusing to share how they feel. Old cats are especially wily when it comes to concealing illness or pain. Being able to see through their camouflage is key to keeping them healthy and serene in their golden years.

In her lecture “It’s Not Just Old Age: Optimizing Health Care for Senior Cats,” presented earlier this year at the Western Veterinary Conference in Las Vegas, Susan Little, DVM, board-certified in feline practice, shared some of her secrets for questioning owners and examining cats to get at the truth within.

Get All The Info

Dig deep. Owners might not mention certain things because they assume changes they see are normal in an old cat instead of realizing that they could be related to disease or pain.

One study found that 55 percent of owners don’t know that cats can have kidney disease without appearing sick, and 38 percent don’t know that senior cats can develop osteoarthritis. Subtle signs of sickness that owners might attribute to old age or fail to connect to illness include not using the litter box, being less social or less active, eating or drinking poorly, weight loss, a change in sleeping habits, and bad breath.

We often hear that it’s important to ask open-ended questions to gather details, but Dr. Little recommends a combination of open- and closed-ended questions because so many variables influence the answers, including the cat’s age and the owner’s level of experience with cats. She likes to start with open-ended questions and then narrow her focus with closed-ended questions.

Phrase questions to elicit specifics

“I’m still learning to take a good medical history,” Dr. Little says. “It’s an art; it’s a real skill.”

For instance, instead of asking, “Have you noticed any changes in your cat’s litter box use,” say “Tell me about your cat’s litter box use.”

That’s a good way to get detailed comments about urine output, stool quality, and litter box behavior that owners might not think to mention. If the owner says, “He forgets where the litter box is,” maybe he didn’t forget, Dr. Little says. Maybe the litter box is downstairs in a dark basement and it hurts to go down the stairs or it’s too dark in the basement, and he can’t see very well anymore. These types of questions can give you a bigger, better picture of what’s going on with a senior cat.

Visual Aids And Other Feedback

It’s a cliché that a picture is worth a thousand words, but the fact remains that pictures help. Show owners a fecal score chart with actual pictures of poop, not just line drawings, and ask them to point to the one their cat’s poop resembles.

“Not all owners know what is normal, especially if the cat’s stool is like that all the time,” Dr. Little says.

Know how much the cat eats. Many owners don’t measure food; they just keep the bowl topped up. For free-feeding owners, ask them to weigh the bowl of food morning and evening for a few days or even a week. The difference tells you how much the cat actually eats.

Before owners come in, ask them to complete a questionnaire on their cat’s pain levels. This should be done at home so the answers can be thoughtful and not rushed. One to consider is the Feline Musculoskeletal Pain Index, available from North Carolina State University.

It’s also a good idea to ask owners to fill out a diet history form at home or ask them to use a smartphone to photograph the bags or cans for everything they give their cat.

“People always forget what they feed the minute they walk in the vet’s door,” Dr. Little says.

Other useful assessment tools to give owners, in advance if possible, are the free downloadable brochure How Do I Know If My Cat Is In Pain?, free nutritional and other health guidelines from World Small Animal Veterinary Association, and checklists from the Indoor Pet Initiative, including a health history questionnaire and environmental needs for senior pets.

In the next post, how Dr. Little conducts successful exams with senior cats.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Sedation can play a vital role when it comes to creating a Fear Free veterinary visit, but knowing when and under what circumstances to bring sedation into the picture as it relates to the fear, anxiety, and stress (FAS) a pet may be experiencing is critical for the both the pet and success of the visit. In this podcast, featuring Fear Free Executive council member Tamara Grubb, DVM, PhD, DACVAA, and Sharon Campbell, DVM, MS, DACVIM of Zoetis, we discuss the physiological and medical impacts of stress on a patient, how that can play into properly assessing pain, when on the FAS scale to start implementing sedation, and the benefits of doing so.

When Pooka first started going to see Dr. Bloom for routine check ups, she was never huge a fan of the experience, but it was “relatively” manageable. She was extraordinary well behaved at home, but veterinary visits just weren’t her thing—a scenario that is all too familiar for the veterinary profession. However, her behavior at the vet quickly escalated after a devastating cancer diagnosis required more intensive treatments. In fact, her behavior became so much of a problem that treatment was literally becoming impossible during a time when Pooka’s life depended on it. Thankfully, Dr. Bloom was in the midst of adopting something that would turn out to be transformative for not only him and the rest of the veterinary industry, but for Pooka as well: Fear Free. In this podcast, we talk with both Pooka’s owner, Howie Nisenbaum, and Dr. Bloom about Pooka’s inspiring journey through treatment.

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Featuring two renowned veterinary anesthesiologists—Tamara Grubb DVM, PhD, Diplomate ACVAA and Ralph C. Harvey DVM, MS, DACVAA—we talk about how pre-anesthesia practices and procedures play a role in creating Fear Free veterinary visits and how new research suggests that in many cases, we should be taking a different approach than what was once the norm. It’s been a long-held practice that when it comes to feeding vs. fasting before going under, fasting was the hands down way to go. But that’s changing.

FAS Spectrum Handouts

The bulk of communication between humans is through body language and the same goes for animals. It’s important for both your team and your customers to understand the often subtle signs of fear, anxiety, and stress that their pet is expressing. Use these FAS Spectrum sheets to visually explain the different signs of FAS and the corresponding levels of arousal. Handouts available for dogs, cats, horses, birds, and rats.