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Fear Free Patient Report Cards

Fear Free Patient Report Card

When it comes to creating Fear Free veterinary visits, thinking about a patient’s individual needs is critical. Communicating those needs to the pet’s owner is also very important, as many of the pet’s preferences and behavioral tendencies carry over into other aspects of the pet’s life and future veterinary visits.
As somewhat of a client-friendly variation of a pet’s emotional record, use this digitally fillable or printable Fear Free Report Card to help connect with the client and ensure they go home with an understanding of their pet’s needs and emotional health while at the veterinarian.

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Fear Free Groomer Client Report Card

Use this report card to take your grooming service to the next level. This report card lets your clients know you value their pet and strive to give them the most Fear Free grooming experience possible. You can mark what their pet enjoyed, what treats you gave them, any sensitive areas they may have, and even additional behaviors owners can work on to make their next grooming experience even better.

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Fear Free Trainer Client Report Card

This report card can help you educate your training clients and help increase compliance. Mark what treats and activities their pet enjoys, what behaviors and ques they already know, and what behaviors they should work on.

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The First Line of Defense: The Fear Free Client Service Representative (CSR)

Client Service Representatives (CSR) are often the first and last person whom clients interact with. CSRs play an integral part of the Fear Free experience before, during, and after the clients visit. Stacey Wheeler, the Client Care Services Supervisor of Bloomberg Animal Hospital, talks to us about how Fear Free training can benefit CSRs day-to-day work life and the clients they interact with.

Critical Collaborations: The Importance of Trainers & Veterinary Professionals Working Together

In the Fear Free practice, trainers and veterinary professionals form a symbiotic relationship for the benefit of the patient’s health. On this podcast, Mikkel Becker, chief developer of the Fear Free Trainers Course, gives her thoughts on the place of trainers in patient’s health and wellbeing, what the relationship between trainers and vet professionals looks like in practice, and more!

Fear Free Checklist for the Client Service Rep

Customer Service Representative Fear Free Training Tool

This checklist is mainly used for customer service representatives. Each client can be assured a Fear Free experience because the person on duty is ensuring that each box is checked throughout each client’s experience.

Canine & Feline
Avian

Think Spaw: Fear Free Hospital Supply List

See What Changes Can Be Made in Your Hospital

This tool will guide you through recognizing stimuli that may affect the senses of clients and patients. As you take a fresh look at your own practice, you’ll begin to see what changes can be made. From there, you’ll write down what changes can be made while having access to helpful tips and resources to ensure your practice is sweet on the senses.

Fear Free Team Training Tips

Talking points and resources to facilitate a successful Fear Free visit

Share these helpful handouts with your staff to ensure a Fear Free visit for every client and pet. Get everyone on board from the moment the client and patient walk in the front door, to the exam room, and when saying goodbye. The Fear Free approach takes the whole team.

Module 8 Talking Points
Talking Points – Avian

Case Study: Pooka the Cat

When Pooka first started going to see Dr. Bloom for routine check ups, she was never huge a fan of the experience, but it was “relatively” manageable. She was extraordinary well behaved at home, but veterinary visits just weren’t her thing—a scenario that is all too familiar for the veterinary profession. However, her behavior at the vet quickly escalated after a devastating cancer diagnosis required more intensive treatments. In fact, her behavior became so much of a problem that treatment was literally becoming impossible during a time when Pooka’s life depended on it. Thankfully, Dr. Bloom was in the midst of adopting something that would turn out to be transformative for not only him and the rest of the veterinary industry, but for Pooka as well: Fear Free. In this podcast, we talk with both Pooka’s owner, Howie Nisenbaum, and Dr. Bloom about Pooka’s inspiring journey through treatment.

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Putting the “Treat” Into “Treatment”: Inside the Fear Free Treat Ladder (Podcast)

When many people think of a happy dog or a blissful cat, often images of a treat-spoiled dog or cat basking in the presence of some catnip come to mind. And it’s true. cats and dogs love those things. But when used in the right context, these seemingly simple little joys can be more than just recreational forms of happiness for our best friends. When it comes to reducing fear, anxiety, and stress in our pets during veterinary visits, the right use of treats and other tactics can make for powerful tools. In this podcast, featuring Dr. Natalie Marks of Blum Animal Hospital and Dr. John Talmadge of Bigger Road Veterinary Clinic, we talk about the treat ladder’s literal role in creating a Fear Free veterinary visit as well as its part in the larger Fear Free ideology and approach.

Putting the “Treat” Into “Treatment”: Inside the Fear Free Treat Ladder

When you think of a happy dog or a blissful cat, often images of a treat-spoiled dog or cat basking in the presence of some catnip come to mind. And it’s true. Cats and dogs love those things. But when used in the right context, these seemingly simple little joys can be more than just recreational forms of happiness for our best friends. When it comes to reducing fear, anxiety, and stress in our pets during veterinary visits, the right use of treats and other tactics can make for powerful tools. In this podcast, featuring Dr. Natalie Marks of Blum Animal Hospital and Dr. John Talmadge of Bigger Road Veterinary Clinic, we talk about the treat ladder’s literal role in creating a Fear Free veterinary visit as well as its part in the larger Fear Free ideology and approach.

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