This checklist is mainly used for customer service representatives. Each client can be assured a Fear Free experience because the person on duty is ensuring that each box is checked throughout each client’s experience.
This tool will guide you through recognizing stimuli that may affect the senses of clients and patients. As you take a fresh look at your own practice, you’ll begin to see what changes can be made. From there, you’ll write down what changes can be made while having access to helpful tips and resources to ensure your practice is sweet on the senses.
Share these helpful handouts with your staff to ensure a Fear Free visit for every client and pet. Get everyone on board from the moment the client and patient walk in the front door, to the exam room, and when saying goodbye. The Fear Free approach takes the whole team.
Share these helpful handouts with your staff to ensure a Fear Free visit for every client and pet. Get everyone on board from the moment the client and patient walk in the front door, to the exam room, and when saying goodbye. The Fear Free approach takes the whole team.
When many people think of a happy dog or a blissful cat, often images of a treat-spoiled dog or cat basking in the presence of some catnip come to mind. And it’s true. cats and dogs love those things. But when used in the right context, these seemingly simple little joys can be more than just recreational forms of happiness for our best friends. When it comes to reducing fear, anxiety, and stress in our pets during veterinary visits, the right use of treats and other tactics can make for powerful tools. In this podcast, featuring Dr. Natalie Marks of Blum Animal Hospital and Dr. John Talmadge of Bigger Road Veterinary Clinic, we talk about the treat ladder’s literal role in creating a Fear Free veterinary visit as well as its part in the larger Fear Free ideology and approach.
