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Happier Cats and Happier Clients: Diagnosing and Treating Feline OA

In this recorded webinar, Michael Petty, DVM, CVPP, CVMA, CCRT, CAAPM, covers how fear, anxiety, and stress can impact pain and vice versa, along with a team- and case-based approach to diagnosing and treating feline OA. A new treatment option, recently approved for controlling the pain associated with feline OA, is also discussed.
Brought to you by our friends at Zoetis

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Euthanasia is one of the most emotional and memory-invoking procedures we do as veterinary professionals. Veterinary staff and clients desperately want these final moments to be as smooth, stress-free, and pleasant as they can be.

Our own Practice Certification Manager Jennifer Merlo, DVM, joins CAETA (Companion Animal Euthanasia Training Academy) founder Kathleen Cooney, DVM, MS, CHPV, CCFP to discuss how you can make this sacred time as Fear Free as possible. Dr. Cooney also shares her best recommendations on how to set up a Fear Free euthanasia room in your practice.

Kathleen Cooney, DVM, CHPV, CCFP has been practicing advanced end-of-life care since 2006. She is CEO and Director of Education for the Companion Animal Euthanasia Training Academy (CAETA) and Chief Medical Officer of Caring Pathways, Inc. Dr. Cooney is a past President of the International Association for Animal Hospice and Palliative Care (IAAHPC) and assisted in the development of AAHA’s End-of-Life Accreditation Program. She is well-known for her work in companion animal euthanasia and has authored two books on the subject along with numerous articles and book chapters. Dr. Cooney has collaborated in end-of-life training for the AVMA, AAHA, NAVC, IAAHPC, Fear Free Program, SVME, and many more. She is a strong advocate for best practices in all aspects of end-of-life care and speaks nationally and internationally on such topics. Dr. Cooney is also currently working towards board certification in animal welfare, expected by 2024 and is Affiliate Faculty at Colorado State University where she teaches end-of-life topics and welfare. She loves all things old and gray.

You must be a Fear Free Certified Practice member and logged in to view this webinar.

Hospital visits can be a scary experience for people and pets. Learn ways to reduce fear, anxiety, and stress (FAS) that will improve the safety of staff members and help bond clients to your practice for life. Join Heidi Reuss-Lamky, LVT, VTS (Anesthesia/Analgesia), (Surgery), Elite FFCP (Veterinary), CFVP, as she discusses how to implement Fear Free concepts into companion animal anesthesia.

Attendees will learn how to:
• Minimize fear, anxiety, and stress (FAS) in hospital environments
• Utilize Fear Free handling and physical exam tips
• Consult emotional medical records (EMR)
• Properly care for pets post-op

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Alyson Evans, RVT, CVT, Elite FFCP, CCFPAs many of you have read previously, I have been suffering from burnout. It took me a full year to accept that I needed to seek professional help to address my emotional ailments. Some days were better than others and some were darker.

From the day I went onto the Sondermind website and filled out the questionnaire about what I needed to address, I knew I was done holding onto so much darkness, hurt, and feelings of failure and worthlessness. A therapist contacted me within the day, and I scheduled my first appointment.

During my first session I burst into tears and felt relief. More, I felt the start of freedom from everything weighing me down. My weekly sessions dove into dark places that I didn’t realize were affecting me in an unhealthy way.

I have learned so much: That the emotional baggage of a recent trauma I had witnessed was called secondary trauma. And that when burnout and secondary trauma come together, the result is compassion fatigue.

I know many people are terrified of seeking professional help, believing it is a sign of weakness. It isn’t. Seeking professional help is a sign of strength and self-worth, recognition that it’s okay to put ourselves first. It’s difficult to do that, especially if we are veterinary professionals, but humans are not meant to fix everything on their own. We aren’t meant to be all-knowing and all-healing, let alone self-healing, at least not without a little help and guidance.

At a recent therapy session, I didn’t have much to talk about other than two vivid dreams, unusual because typically my dreams fade away rather than sticking in my memory. In the first, I was bitten on my right wrist and left ankle by a snake. After some research, I learned that this dream signifies overcoming a mental obstacle or issue as well as dealing with criticism. Both were accurate. I felt like I had been healing but hadn’t fully realized it. In the next dream, our neighbor, with whom I’ve had issues in the past, was drawing beautiful chalk murals on our sidewalk. She told me she wanted to start over and admitted that she had not been very nice to me for the past two years.

When I told my therapist about these dreams, I explained that I thought they were signaling that I was free to move on and move forward from the darkness I had been harboring. My therapist, smiling, nodded her head in agreement and for the first time I felt pride in myself and how far I have come.

My therapist once asked how I would know that I had achieved healing. “Pride,” I said. I would feel proud of myself for learning and practicing the tools I had gained from therapy to self-heal to the best of my ability, for putting aside my self-pride to seek professional help. Now that has happened.

My hope in sharing this journey is that some or all of you will find the strength to advocate for yourself. Take a chance on yourself and seek professional help. Speak up and ask for help or let someone know you are not okay. You can learn how to set boundaries, love yourself, and know that it is okay to not always be okay.

Here are some things that help me daily:

I play calming music in the car to and from work: It’s not just great for a Fear Free visit to and from the vet office for our pets, it is great for our own mental wellbeing going to and from a place that can cause us fear, anxiety, and stress.

When I start to feel stress or anxiety, I ask myself, “Is this helpful or hurtful?” and then move on.

I no longer work through lunch: I need that time to recharge, whether by meditating, listening to music or a podcast, or watching a Ted Talk or Netflix show.

I make plans for the weekend or holidays: Making plans with my family helps us not to stagnate at home but to get out of the house and do things together.

I set a bedtime for the kids: Adults need their own time. Keeping kids on a set schedule for bedtime helps parents stay connected and have time to check in on one another.

I don’t try and solve every problem: We are in an industry where people come to us with problems that we do our best to solve. It is okay to guide family and friends toward solving their own problems and making their own mistakes.

I treat myself: A hair appointment, a new outfit, or a mani-pedi are all ways to relax and feel special now and then.

I explore new options: The best time to explore other opportunities is to do it when we don’t have to. If you are happily employed but want to see what other hospitals are like or what opportunities are out there, investigate them. When we are not in a position where we might have to settle, we can explore our own values in a career and determine what is important to us. Many times, this exercise can help us realize what we value in ourselves or desire in a career path or future hospital.

I accept my feelings: It’s okay to express my feelings, whether someone else agrees with them or not.

I’m open and honest with loved ones: When I allow myself to be vulnerable and talk about how I am feeling or anxieties or fears I have, I allow my family to be part of that, which in turn has helped them feel more involved with my life rather than just being spectators.

Check out our Fear Free on the House page for resources on wellness, quick tips, and more!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Alyson Evans  RVT, CVT, Elite FFCP, CVBL, is hospital manager at Briargate Boulevard Animal Hospital in Colorado Springs, Colorado.
 

There are many lifestyle factors that influence the decision to vaccinate or to not vaccinate, and we must learn to be proactive about addressing potential concerns that may arise.

In this webinar, presenter Natalie Gruchow, CVPM, SHRM-CP, Elite FFCP (Veterinary), discusses how to use Fear Free concepts to alleviate fear, anxiety, and stress during the vaccination appointment for the pet and pet owner.

Attendees will learn :

1) Clearly explain vaccination benefits to pet owners.
2) Apply Fear Free concepts to safely & comfortably vaccinate patients.
3) Develop skills for successful Fear Free communications with your team & clients.

Brought to you by our friends at Elanco

You must be a Fear Free member and logged in to view this webinar

Course Overview

This course is dedicated to helping animal care professionals learn and practice skills to promote a more positive personal welfare. Throughout this course, you will learn how to care for yourself—and the humans around you—to create an environment and a lifestyle that is Fear Free for people as well as for pets! Through thought-provoking material, tips, and engaging content, you’ll learn healthier habits by challenging old ways of thinking and learning how to better protect human emotional welfare just as we do for animals!

This course contains 6 lessons:

  • Lesson 1: Intersections of Perfectionism & Veterinary Medicine
  • Lesson 2: The Role of Vulnerability in Professional Life
  • Lesson 3: The Practice of Generous Assumptions
  • Lesson 4: The Practice of Clear Expectations & Communication
  • Lesson 5: Healthful Communication With Teams & Clients
  • Lesson 6: Tips for Emotionally Intelligent Professional Self-Care

This course was written by Monique Feyrecilde, BA, LVT, VTS (Behavior) and is approved for 1 hour of RACE CE and 1 hour of CVPM CE

Because reliable serum tests for food allergies have not been developed and because adverse food reactions are chronic and frustrating, veterinarians must partner with pet owners to successfully complete an elimination diet trial to rule out, diagnose, and manage this lifelong condition.

In this webinar, presenter Brittany Lancellotti, DVM, DACVD, discusses how decreasing a pet owner’s fear, anxiety, and stress surrounding diet trials through communication and education can make a world of difference for the whole family’s quality of life in just two months.

Attendees will learn :

1) Common misconceptions/questions from pet owners regarding food allergies and what the evidence suggests.
2) The diagnostic approach to adverse food reactions and how to successfully guide an owner through an elimination diet trial.
3) Tools needed for incorporating Fear Free techniques when diagnosing and treating food allergies.

Brought to you by our friends at Blue Buffalo

You must be a Fear Free member and logged in to view this webinar

Because reliable serum tests for food allergies have not been developed and because adverse food reactions are chronic and frustrating, veterinarians must partner with pet owners to successfully complete an elimination diet trial to rule out, diagnose, and manage this lifelong condition.

In this webinar, presenter Brittany Lancellotti, DVM, DACVD, discusses how decreasing a pet owner’s fear, anxiety, and stress surrounding diet trials through communication and education can make a world of difference for the whole family’s quality of life in just two months.

Attendees will learn :

1) Common misconceptions/questions from pet owners regarding food allergies and what the evidence suggests.
2) The diagnostic approach to adverse food reactions and how to successfully guide an owner through an elimination diet trial.
3) Tools needed for incorporating Fear Free techniques when diagnosing and treating food allergies.

Brought to you by our friends at Blue Buffalo

You must be a Fear Free member and logged in to view this webinar

Looking for practical ways to improve happiness and productivity while decreasing burnout and dysfunction in your practice?

Join Natalie Gruchow, CVPM, SHRM-CP, Elite FFCP (Veterinary) who will explore ways to overcome leadership obstacles and strengthen a Fear Free culture.

In this webinar, Natalie Gruchow covers:

  1. Identify dysfunction in your practice
  2. Embrace vulnerability to repair trust with your employees
  3. Apply advanced Fear Free concepts

About the Presenter

My life is full of love, laughs, adventures, dogs, and critters. I have a wonderful husband named Tim and we travel every chance we get. We have a black lab named Sniff, 2 bearded dragons named Piney & Lanky, and a 120-gallon aquarium.

My passion in life is helping people & animals, so my career as the Certified Veterinary Practice Manager at the Animal Health Clinic is the perfect fit for me. I take pride in my work and am very loyal and dedicated. I am in charge of all business functions for the company. The Animal Health Clinic is a 6-doctor, small animal, avian, & exotic practice. We have been American Animal Hospital Association (AAHA) Accredited since 1979 and Fear Free Certified since 2019. Since my start date, I have tripled our social media following, strengthened our brand image, and built an amazing team. Revenue has increased over $1 million.

As a CVPM, it is important to me to be involved with the community and I regularly provide general pet education at rescue events, 4-H programs, and school activities. Topics include Leash Etiquette (see flyer), Fear Free Pets, Fear Free Happy Homes, and exotic pet awareness.

My favorite roles are in marketing and human resources. I design all marketing materials for Animal Health Clinic and am a leader for over 30 employees.

You must be a Fear Free member and logged in to view this webinar

Audrey Pavia
For many young people who love animals, becoming a veterinarian is a life-long aspiration that starts in high school and culminates in acceptance to a veterinary college. Reaching that goal takes an incredible amount of work and dedication and can take a toll on a student’s mental health.

Veterinary schools around the country have come to recognize the emotional challenges veterinary students face as they work to complete their degrees and have stepped forward to provide them with help. Right now, every Association of American College of Veterinary Medicine (AACVA) member school offers some kind of program design to help students maintain mental health.

How It Started

Kathleen Ruby, PhD, a psychologist based in Neskowin, Oregon, helped create the first mental health program for vet students, at Washington State University College of Veterinary Medicine.

“I was hired as one of the first counselors/mental health practitioners in the country for a college of veterinary medicine in 1998,” she says. “At the time, the position was quite ill-defined. It had been set up at the request of several faculty who found themselves counseling struggling students not just academically, but regarding personal issues and mental health problems.”

Dr. Ruby had been informed of two suicides of students in the college within a decade, and between these tragedies, and some faculty feeling uneasy about the one-on-one care many students seemed to require, the administration was persuaded to hire a professional to aid and support students.

“As a PhD mental health therapist with 12 years of experience running a private practice, as well as having helped a medical social worker work with students in my husband’s medical residency, I was seen as a good candidate,” she says.

At first, Ruby’s position was viewed as similar to an in-house university counseling center, where students made counseling appointments when they felt they were needed, and the counselor served as an in-house therapist.

“The program continued this way for a couple of years, and I found myself inundated with anxious, depressed, and overwhelmed students,” Ruby says. “The levels of anxiety, anxiety disorders, and mild to moderate depression were much higher than I was used to seeing in my private practice.”

Ruby notes that most vet students are young adults, which is the prime age for some mental illnesses to appear.

“I found myself dealing with several bipolar breaks,” she says. “Acutely, there were students who were victims of sexual assault, rape, and domestic violence, as well as divorce.  More chronically, we had several students who had a great deal of childhood trauma, which they’d been able to cope with until put within the pressure cooker of an extremely difficult curriculum challenge.”

Ruby found–and other counselors in CVMs agreed–that the academic intensity; the closed nature of programs in which classes are small, with approximately 100 students who remain together all four years; the financial challenge of paying for medical school; the young-adult life stage; relationship challenges; and personal challenges inherent in medical training all contributed to making veterinary medical training a challenge to student mental health and well-being.

“Once this was ‘diagnosed,’ we began to craft programs to address some of the major stress points in the environment of training itself,” she says.

Helping Students

Fast forward to 2022, and students at vet schools in the U.S., as well as some in Australia and New Zealand, have access to mental health programs designed specifically for them. In addition, the AAVMC now offers an Accepted Student Wellbeing course for new vet school students, and is partnering with several organizations, including the Veterinary Mental Health Initiative, to create tailored resources on specific topics for students, staff, and faculty.

At University of California at Davis, the school of veterinary medicine student mental health program is designed to be multifaceted to meet student needs through the entirety of their professional school experience, according to A. Zachary Ward, Ph.D., coordinator of mental health and wellness programs.

“We start by interfacing with our first-year students in their first weeks of the program,” he says. “We work to overtly promote the focus on mental health and wellness at our school, and reduce the perceived stigma associated with reaching out for help when needed. We provide multiple presentations on mental health topics over the years and serve as mentors to the Health and Wellness Club, a student-run organization on our campus.”

The program also provides consultation to students, faculty, and staff on mental health-related topics, with particular focus on consultation around how someone can help a student when concerned about their mental wellbeing.

“We also explore methods for promoting mental wellbeing within the systems of our campus,” says Ward. “However, the bulk of what we do is provide direct clinical services to our students through individual psychotherapy, crisis intervention, group counseling, and couples therapy.”

It Works

These efforts to help vet students navigate life is paying off at UC Davis, according to Ward.

“Results can be measured in several ways, using metrics that we use to show psychotherapy works, via students’ responses to mental health symptom surveys and client satisfaction surveys,” he says. “However, to me, it’s the qualitative feedback that we receive from students that really tells me that our program is making a significant impact in their lives.”

Ruby believes the best gauge of success is how far and wide the understanding of mental health issues and the importance of personal well-being has spread throughout all echelons of the veterinary profession in the past two decades.

“Leadership at veterinary colleges and throughout the profession have gone from being somewhat apprehensive about the need for such care and training to becoming enthusiastic supporters and advocates,” she says. “Almost all the colleges now have at least one mental health professional, and some more than one. Most have well-integrated and sustainable wellbeing programs that are woven throughout the curriculum.”

Veterinary mental health and its challenges have been recognized, studied, and reported on throughout academic journals and popular media, Ruby says. She finds that this proliferation of knowledge, resources, training, and awareness-building has been a positive and helpful force within the profession.

“Perhaps the most exciting trend for me is that many of the speakers at educational conferences, and some of the current counselors, authors, and researchers are now DVMs who have recognized the need within their profession and have gone on to get additional certification in mental health and well-being fields to work within and improve the health of their own profession,” she says. “I can think of no greater validation than that!”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Audrey Pavia is a freelance writer and author of Horses For Dummies and Horseback Riding for Dummies. She lives in Norco, California, with her two Spanish Mustangs, Milagro and Rio.