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Steve Dale, CABC
Just as we have our own individual taste preferences, so do dogs and cats. And food can be the way to their hearts. Many Fear Free Certified veterinary practices and Fear Free veterinarians even offer “menus” and keep track in pets’ records of personal preferences.

Of course, many cats will do anything for tuna. And dogs love those hot dogs. Those statements won’t stop the pet press.

However, veterinarians and veterinary technicians can also think outside the treat box. Sometimes, just because it’s novel, a treat may be more enticing. Also, at home these items might be used for training or for animals needing a bit of an appetite boost (always only with veterinary approval).

Who knew, for example, that many cats have a thing for olives (no pits please) or marshmallows. Or that dogs, and not necessarily Australian Cattle Dogs, love Vegemite, an Australian food spread made from leftover brewers’ yeast extract with various vegetables and spices. Most Americans disdain Vegemite, but many dogs love the stuff.

With Fear Free founder Dr. Marty Becker contributing, here’s a list of 20 surprising treats:

  • Anchovy paste
  • Apple
  • Baby food (without onion)
  • Bananas
  • Blueberries
  • Bonito fish flakes (known as katsuobushi in Japanese cuisine)
  • Braunschweiger
  • Cheerios
  • Cheez Whiz/Easy Cheese
  • Churros (fried-dough pastry)—hold the chocolate sauce
  • Green beans
  • Liverwurst
  • Marshmallow cream
  • Mini marshmallows
  • Olives (no pits)
  • Peas
  • Peanut Butter (avoid sugar-free peanut butters containing the artificial sweetener Xylitol, which is toxic to pets)
  • Rice cakes (plain)
  • Sardines (in pesto, in olive oil or in water)
  • Vegemite

Remember to keep portion sizes small, appropriate for the size of the pet. You don’t want to send him home with a tummy ache!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Steve Dale, CABC (certified animal behavior consultant), hosts two national pet radio shows and is on WGN Radio, Chicago. He’s a regular contributor/columnist for many publications, including CATSTER, Veterinary Practice News, and the Journal of the National Association of Veterinary Technicians in America. He’s appeared on dozens of TV shows, including Oprah, many Animal Planet Programs, and National Geographic Explorer. He has contributed to or authored many pet books and veterinary textbooks such as “The Cat: Clinical Medicine and Management” and co-edited Decoding Your Dog, by the American College of Veterinary Behaviorists. He speaks at conferences around the world. www.stevedale.tv.

Taking Fear Out of the Veterinary Visit for Pets and Owners

If we want to do what is best for the pet when they are in for a preventive care visit (run diagnostics) and what is best when they are sick and injured (early presentation, diagnostics before therapy) then we need to see the patient! In this webinar, Dr. Peter Brown discusses how creating a Fear Free environment will help you communicate with your clients.

Dr. Brown also covers:

* Home tips and tricks on preparing clients for what to expect and decreasing the fear of the unknown
* Tools and process changes that will improve in-hospital client communications
* Simple and easy ways to integrate technology into the client journey, enhancing their experience

Sponsored by IDEXX.

The Nose Knows: Attending to Aromas to Improve the Emotional Experience

Dogs and cats are known for their remarkable olfactory capabilities. Olfactory experiences and associations can trigger profound emotional responses. In this webinar, Jacqueline Neilson, DVM, DACVB, explores how to manage odors during the veterinary visit to minimize patient fear, anxiety, and stress.

Thoughtful Touch to Improve the Emotional Experience

How we handle our patients and their tactile experience in our practices can impact their comfort and welfare during the veterinary visit. In this webinar, Jacqueline Neilson, DVM, DACVB, covers best practices to ensure that every physical interaction in your practice offers the best possible pet experience.

Motion Sickness: Helping the Client/Pet Bond

There is nothing fun about having a client arrive at your clinic with a dog who just vomited all over himself. Many times motion-sick dogs are stuck in homes and are never taken anywhere fun because their owners don’t want to deal with the mess. Clients end up dreading putting their dog in the car, and as a result there’s a disconnect between the owner and dog. In this webinar, Amy N. Newfield, CVT, VTS (ECC), reviews why motion sickness occurs and how to help the client/pet bond get stronger.

Linda Lombardi

We know that music can affect human mood, but we don’t usually think about whether cats or dogs care if we play Mozart or Metallica. We probably should: Studies have shown that classical music reduces stress in dogs, and a study of cats under anesthesia showed differences in respiratory rate and pupillary diameter in response to classical, pop, and heavy metal music, with the lowest values for classical music and the highest for heavy metal.

Can we use these effects to our advantage? A recent study in the Journal of Feline Medicine and Surgery shows that music specially designed for cats has small but significant effects on cats undergoing a veterinary exam. It’s worth considering other aspects of the sound environment of your clinic as well.

Sounds Cats Like

Music for Cats by composer David Teie incorporates sounds intended to be familiar and comforting to cats, reminiscent of purring and suckling sounds, with frequencies similar to cat vocalization ranges. “However, he also layers in a melody of music that is pleasing to people as well,” says researcher Amanda Hampton of the School of Veterinary Medicine, Louisiana State University. “That part of the music, it seems that cats don’t really respond to, but that way we don’t get tired of it.”

Previous research in homes testing this music against silence and regular human classical music showed that cats seemed to prefer it. “They found that cats would approach the speakers playing cat music more, or go into postures that were more relaxed,” says Hampton.

Effects of Music

Building on this, Hampton and colleagues tested the effect of cat music during a veterinary exam. Twenty cats took part under all three conditions: cat music, classical music, and silence, with two weeks between tests. Cats were placed in an exam room for 10 minutes and then given a physical exam that included a blood draw. They were evaluated at three points with a standardized Cat Stress Score (CSS) based on body language and behavior–before the music began, during the exam, and after the exam–and with a Handling Score (HS) during the exam. Cats showed lower CSS and HS when listening to cat music compared to classical music and silence.

The blood drawn was also tested for neutrophil:lymphocyte ratio (NLR) as a measure of stress, but no differences were found. All cats had slightly elevated NLRs, which the authors suspect was an effect of the stress of travel to the clinic which had not had enough time to subside. “NLR goes up quickly but takes a little while to come back down, so what we could be seeing is the response they had to being put in the carrier or the car ride,” says Hampton.

How and When to Use Sound

Mikel Delgado, PhD, researcher at the School of Veterinary Medicine at UC Davis, thinks that this study shows that cat music might be a useful additional tool, but cautions against making too much of it.

“They found that the cats who were listening to cat music were easier to handle and had lower stress scores, but my caveat is that the differences between the groups were fairly small,” she says. “It wasn’t like this is a game changer, like if you play cat music everything else is going to be easy.”

Delgado says music is no substitute for making sure you’re doing everything else you can to reduce the stress of the veterinary experience for cats.

“If you’re not already using Fear Free or low-stress handling techniques, music is not going to fix your handling methods for cats,” she says. “If you don’t have your hospital set up for other aspects of reducing stress, like minimizing the time cats have to sit in the lobby, providing towels to cover carriers if owners don’t bring their own, making sure they have a non-slip surface to lay on while they’re being examined, music is not going to overcome those things.”

If you’re already doing all of that right, adding music might help, but also take the opportunity to think more broadly.

“The implications really have to do with what humans do when they are working with cats,” Delgado says. “People might not realize that what they’re doing and the kinds of noises they’re making might have implications for their patients.”

Consider the whole sound environment before you consider adding any kind of music.  “Here’s an experiment to do in your treatment room: they make all kinds of apps for your phone that tell you how loud your background noise is,” she says. “I think situational awareness could help a lot of practices improve their environment, because I think most of us are louder than we realize we are. People should consider, can they lower their voices? Can they do less banging and slamming?”

Shelters should think about these considerations as well. “Maybe people should use headphones if they want to listen to heavy metal music when they’re cleaning cages,” she says. If you have a loud PA system, think about whether you could use walkie-talkies or text messaging with phones on vibrate. “If you need Jim to come to the front desk, does everyone in the shelter need to hear that?” she says. “Try to refine your communication techniques to modify that ambient noise that animals that are already in a stressful environment are experiencing.”

If you’ve got all that under control and want to try cat music, some additional considerations are when and where to use it. The study had cats listen to the music for ten minutes before the exam, but further research is needed to know whether a shorter period will have the same effect. Be aware that there is as of yet no published research about how dogs react to it. And while the piece of cat music used in the study was specifically designed to be less repetitive and easier on human ears, like any music, not everyone will love it. “I actually find the music relaxing,” says Hampton. “But maybe you have it playing in a cat ward, or in the exam room while the cats are in there, but perhaps not throughout the whole hospital, so if you have a staff member who doesn’t like the music, they don’t have to listen to it all day.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Linda Lombardi writes about the animals that share our planet and our homes for magazines including The Bark, websites including National Geographic and Mongabay.com, and for the Associated Press. Her most recent book, co-authored with Deirdre Franklin, is The Pit Bull Life: A Dog Lover’s Companion.

Certified Practice Member Exclusive: Behavior Triage 101

Hear from one of the profession’s leading experts when it comes to delivering Fear Free care to even your most challenging patients! The higher the level of FAS a patient experiences, the more challenging it is to effectively and safely deliver veterinary care. With her years of experience practicing and teaching, Dr. Susan Barrett shares her unique perspectives on successfully managing these patients.

Taking the Stress Out of Veterinary Care for Clients & Patients Through Technology

Fear, anxiety, and stress should not be barriers for any pet or pet parent when they need care from their veterinary team or other care providers like groomers, walkers, trainers, or pet sitters. Technology is bringing the world as we know it closer and making our day to day lives easier and more convenient. BabelBark has new technology tools that make caring for our beloved pets easier and better. Tanya Cooper, the Director of Veterinary Sales at BabelBark and a Fear Free Certified Professional, explains how the veterinary care team can be unified with the care providers in a pet’s life for better sharing of information between visits and how BabelBark’s tools of remote patient monitoring and enhanced communications can allow you to provide high-quality care that considers the wellbeing of the pet’s body and mind.

Consider the Senses of the Fear Free Exam

Dr. Julie Reck explores the details involved in creating a Fear Free experience. She also discusses pre-appointment opportunities, easy-to-implement facility alterations, and exam room cleaning tips to make sure your patients have the best experience possible. Sponsored by Virox.