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Training as Enrichment: Basic Skills

Reward-based training improves the lives of dogs and their human families. You might not be able to attend group class right now, but you can “home school” your dog during this time and improve their behavior by fitting some simple training exercises into your everyday interactions with your dog. Fear Free Head Trainer Mikkel Becker will give you the basics and answer some questions, as well!

Taking Your Training Services Online

To continue helping dogs and their owners during the COVID-19 crisis, dog trainers are moving toward a variety of online training services. One of the biggest hurdles they’re facing is convincing dog owners that this new way of training their dog will be effective and lasting. Join us for a webinar with Laura Ryder, CPDT-KA, KPA CTP, as she takes a close look at online training service options and strategies to engage clients and help them train their dogs successfully.

Rachel Lees, RVT, KPA CTP, VTS (Behavior)Cats are often considered a more independent, self-sufficient species compared to dogs, largely because they do not need humans to take them outside to eliminate. Most cats successfully learn to eliminate in the home by going to a litter box.

Nonetheless, feline elimination issues are one of the biggest behavioral problems clients bring to veterinarians. Often, the problem develops because human preferences regarding litter box location and type don’t match up with the desires of their feline companions.

As veterinary professionals, we must feel comfortable teaching clients what their cat wants from an elimination station. This article will review cat preferences regarding desirable locations, litter box styles, litter types, and more. This information can not only help the cat who is eliminating outside the box but can also help new kitten owners be successful from the start in setting up their new cat’s environment.

Litter Box Design and Location

Place litter boxes in safe, low-traffic areas but right off a high traffic area, so it is easily accessible. Keep them away from loud appliances such as washers and dryers, furnaces, dishwashers, air conditioners, or toilets. All these items have the potential to frighten the cat with unexpected sounds, interrupting the normal elimination pattern.  An example of a safe, quiet location is a spare bedroom or bathroom that is rarely entered.

Many commercial products also offer “hidden” locations where cats can eliminate, disguised as planters or side tables, for instance. Although this hides the litter box from the human, it may also place it in a higher traffic location. Keep this in mind when giving recommendations on litter box placement.  Everyone prefers privacy for elimination, even cats.

Litter box design preferences differ from cat to cat and human to human. Most cats prefer an open litter box. Most cat owners prefer a covered litter box. Covered litter boxes may trap odors and make the human environment smell better but for those reasons they may not be as desirable for the cat. If boxes are not cleaned regularly, the odor may be aversive to them.

Most commercial open litter boxes are too small for the average cat. The size of the litter box should be one and a half times the length of the cat’s body. Most veterinary behavior teams recommend using storage containers, Tupperware bins, dog litter boxes, or cement mixing pans.  It is also important to find out if litter box sides are low enough for the cat to jump in without injury or pain. Using a litter box that cleans itself is typically not recommended as the sounds and machinery can scare the cat.

Litter Preferences

Many different types of litters are on the market: scented, unscented, clumping, non-clumping, wheat, newspaper, sawdust, pine, and more. A study by veterinary behaviorist Jacqueline C. Neilson DVM, DACVB, found that cats generally prefer unscented clumping litter beneath their paws. And although scented litters may be more desirable to humans, cats often disdain them.  Cats are far more sensitive to odors than humans. Keep in mind as well that crystal-like litter can feel unpleasant to sensitive paws. When the cat eliminates the crystals can “pop,” causing a startling sound. Recommend giving cats the most preferable substrate—a plain, unscented litter—to set them up for success.

Since Flushing Isn’t an Option: Cleaning Tips

Litter boxes should be scooped once or twice daily. Cats prefer a clean location to eliminate.  When boxes are not cleaned at least once daily, this can cause an aversion as the cat may not want to step and eliminate in a litter box filled with yesterday’s urine clumps and stool piles.  Most humans would not desire this either.

To make boxes as attractive as possible, they should be emptied, cleaned with a mild, unscented detergent, and refilled with fresh litter at least once a month. Avoid cleaning the box with strongly scented cleanser.

Recommendations for Multi-Cat Homes

Design, location, cleaning, and substrate preferences are identical, but in homes with more than one cat, owners should provide one box for each cat, plus one extra. Place boxes on separate floors and rooms of the home to prevent one cat from blocking access to a box.

Keep in mind as well that using covered boxes in multi-cat homes can create increased anxiety if one cat is a stalker. If victim cats venture into the box to eliminate, they cannot see if the stalker cat is creeping up on them. If there is low-level aggression between the cats, and the victim cat is attacked when coming out of the box, the experience can create litter box aversion. For this reason, open litter boxes should be recommended in multi-cat homes.

Remember: It’s a cat’s world. We just live in it!

Author’s Note:  Elimination out of the box is not always a behavioral concern and can very well be a medical cry for help. It is always important to rule out a medical condition before blaming behavior. Every patient who eliminates out of the box should be examined by a veterinarian and medically worked up (CBC/Chem/UA) before specific recommendations are made. 

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, a Level 3 Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.

DIY Enrichment: Keeping Dogs from Climbing the Walls

Your clients may find themselves suddenly at home all day with their dogs, whose routine has been disrupted. How can you maintain human and canine sanity in the household and enrich dogs’ minds and bodies during this time? Fear Free Head Trainer Mikkel Becker and Education Manager Lori Chamberland offer several tips and tricks to keep canines calm and content.

Rachel Lees, RVT, KPA CTP, VTS (Behavior)Consent skills, voluntary behaviors, cooperative care. Using these techniques would be a veterinary professional’s dream come true. Wouldn’t it be great if you had some hints to begin teaching these behaviors with your own patients and pets?

We want to get you started with this brief summary of how to begin to teach stationary behaviors as well as the beginning steps of teaching consent to animals. (See Part One for a full introduction to Stationary and Consent Behaviors) It’s a good idea to practice these behaviors at home with your own pets until you are comfortable and confident with the skills and techniques.

Shaping a Stationary Behavior

In part one of this blog post, it was stated that marker training and shaping techniques are the best methods to create a strong and fluent stationary behavior. When using marker training, we are allowing patients to make their own choices and learn through shaping.

Shaping is the process of “building” a behavior by successively reinforcing bits or “criteria” of the behavior that are approximations of the final behavior. The behavior is molded into the end goal by the communication the trainer gives the pet. In this situation, the communication is the marker. When the marker (tongue click, clicker, or word “click”) is audible, treats should follow. The pet learns that the last behavior performed during the marker signal earns reinforcement.

When using this technique, we must break down the behavior into achievable steps for the patient. That means having a complete picture of what the end goal behavior will look like. An example is teaching an animal to place all four feet on a mat. The moment the mat is placed on the ground, the trainer must be aware of what behaviors need to be reinforced. Listed below are steps and criteria to teach three different behaviors. Videos will accompany the criteria to demonstrate the breakdown of each step and how the learner will achieve the final goal.

Be sure you have a good understanding of the shaping plan so you can increase or decrease criteria as needed. For instance, you may need to vary criteria based on the rate at which clicking and treating occurs. Varying criteria while adding duration to behaviors is also a good idea. It gives the learner smaller points of achievement and can be gradually increased for a greater challenge. Making duration variable is more helpful than making duration progressively more difficult.

Shaping Four Paws to a Mat

The training session begins the moment the mat is placed on the ground. The trainer should observe and begin to reinforce for the following behaviors:

  • Click and Treat for head turning toward the mat
  • Click and Treat for looking in the direction of the mat
  • Click and Treat for looking directly at the mat
  • Click and Treat for weight shifting toward the mat
  • Click and Treat for moving in the direction of the mat
  • Click and Treat for placing one paw on the mat
  • Click and Treat for placing two paws on the mat
  • Click and Treat for placing three or four paws on the mat
  • Click and Treat for keeping all four feet on the mat for 1 to 2 seconds
  • Click and Treat for duration on the mat for up to 10 seconds
  • Click and Treat for duration on the mat for 20 to 30 seconds

Shaping Nose to Target Stick

Present the nose target a few inches from the animal’s nose and observe for any nose touching or interacting with the target stick. Reinforce the following pieces of behavior:

  • Click and Treat for head turning in the direction of the target stick
  • Click and Treat for looking in the direction of the target stick
  • Click and Treat for looking directly at the target stick
  • Click and Treat for weight shifting in the direction of the target stick
  • Click and Treat for moving in the direction of the target stick
  • Click and Treat for sniffing or interacting with the target stick
  • Click and Treat for consistently nose touching to the target stick
  • Click and Treat for holding the nose at the target stick for 1 second
  • Click and Treat for holding the nose at the target stick for 2-3 seconds in duration
  • Click and Treat for holding the nose at the target stick for 5-10 seconds in duration
  • Click and Treat for holding the nose at the target for 10-25 seconds in duration

Shaping Chin Rest

Begin the training session by placing a towel on the area where the animal will be resting the chin (owner’s lap, chair, stool). The trainer then observes and begins to reinforce for the following behaviors:

  • Click and Treat for head turning toward the towel location
  • Click and Treat for looking in the direction of the towel location
  • Click and Treat for looking directly at the towel location
  • Click and Treat for weight shifting toward the towel location
  • Click and Treat for moving and walking in the direction of the towel location
  • Click and Treat for sniffing or interacting with the towel location
  • Click and Treat for head movement over the towel location
  • Click and Treat for head movement down (moving head down toward the towel location)
  • Click and Treat for chin touching the towel location
  • Click and Treat for consistently chin touching to the towel location
  • Click and treat for holding duration of the chin touching behavior for 1 to 2 seconds (at the towel location)
  • Click and Treat for duration of the chin rest behavior at the towel location for 2 to 5 seconds
  • Click and Treat for duration of the chin rest behavior at the towel location for 5 to 10 seconds
  • Click and Treat for duration of the chin rest behavior at the towel location for 10 to 30 seconds

Teaching and Understanding Consent

Consent is taught by giving the patient specific criteria when they are in their stationed behavior.  When the animal steps into the stationary behavior, the veterinary team member will begin the training session using forms of desensitization and classical counterconditioning for touching parts of the patient’s body. If the patient moves out of the stationary behavior in any way, shape, or form, the training session will be discontinued. When the patient makes the choice to move back into the stationary behavior, the training session can begin.

**Video Demonstration:  Connor and Consent Mat**

Author’s Note:  A veterinary team member should be well educated in canine and feline body language before working on these procedures. The best resource for fully training these behaviors is the text “Cooperative Veterinary Care” by Alicea Howell and Monique Feyrecilde that is published by Wiley Blackwell. 

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, a Level 3 Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.
Rachel Lees, RVT, KPA CTP, VTS (Behavior)Most of us became veterinary professionals because of our fondness for animals. Our goal is to assist them in times of need and to be their voice when they are unable to articulate their desires.

Unfortunately, our patients don’t always understand that. Most of our patients are not overjoyed about their trip to the veterinary practice. Even though we are here to help them live long, healthy, happy lives, they see our clinic as the place where they may be poked, touched inappropriately, and sometimes scared, even if this is not our intention.

Wouldn’t it be fantastic if we could communicate with our patients the way we can with humans? If they had the opportunity to say “Yes” or “No” to being injected or touched before resorting to a growl, bite, or air snap? Teaching strong stationary behaviors and using them as a consent cue can be useful and can take your veterinary team to the next level.

Stationary Behaviors

These behaviors cue the animal to stand, lie down, or touch a body part to a specific location for a duration of time. They are typically taught outside the veterinary setting using marker training and shaping techniques*. Once the patient is comfortable performing the stationary behavior in a non-stressful setting, training sessions can begin to take place at the veterinary practice. The patient should enjoy training and interacting with the stationary behavior as this is the place where most veterinary husbandry behaviors will be performed in the future. The patient should associate this location with reinforcements such as high-value food and fun. Stationing behaviors include but are not limited to the following:

  • Body Target to Mat
    • Four paws on the Mat
    • Lying in Sternal Recumbency on the Mat
    • Lying in Lateral Recumbency on the Mat
  • Nose Target to a Hand or Object
  • Chin Rest
  • Paw Target to an Object

What Is Consent?

Once the above behaviors have been taught and the patient is 100 percent responsive in the veterinary practice, the concept of consent can begin. Consent allows the patient to choose to engage in training with the owner and veterinary team members by responding to the cued behavior and allowing the procedure to be performed. If the patient does not want to interact, they will send a clear signal that they are uncomfortable and are unable to perform the stationary behavior at the given time.

The goal with consent is to give patients some control by allowing them to make choices to reduce fear, anxiety, and stress, increase comfort, and increase the animal’s ability to cooperate. It is important to fully understand the patient’s body language and to understand that not responding to the cued behavior is not the patient being “stubborn.” If the patient is reluctant to stay in the cued stationary behavior, assess the patient and yourself, and then end the training session or veterinary visit. Remember that animals use avoidance behaviors such as displacement or conflict when a situation becomes stressful. Our goal is to give the animal a choice and to respect that choice.

Examples of avoidance behaviors:

  • Sniffing the ground
  • Not responding to a well-known station behavior
  • Yawning
  • Lip licking
  • Slow response to a station behavior
  • Head turning away
  • Weight shifting away

Final Note

If taught correctly, stationary behaviors can be an asset to any veterinary team. Any veterinary team member who is interested in teaching these protocols should consider training the patient ahead of time to wear a basket muzzle as we are teaching voluntary veterinary care. The patient can and will still say that they are uncomfortable if they are pushed too far above their comfort level. A veterinary team member should be well educated in canine and feline body language before working on these procedures. The best resource for fully teaching these behaviors is the text “Cooperative Veterinary Care” by Alicea Howell and Monique Feyrecilde, published by Wiley Blackwell.

*Shaping will be discussed in Part Two

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, a Level 3 Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.

Course Overview

For humans, nail trims are mundane experiences. But for pets, nail care can cause stress by imposing on their personal space, restricting their freedom to move, and sometimes causing discomfort or even pain.

Successful nail care encompasses more than just being able to physically maintain nails. True success is found in gaining calm participation and trust from the animals you’re working with.

This course will teach you to:

  • View nail care from the pet’s perspective and identify several common causes of FAS
  • Understand the uses, benefits and drawbacks of each common nail trim tool: clippers, nail grinders, nail files, and scratch boards
  • Incorporate the Fear Free concepts of Gentle Control, Considerate Approach and touch gradient into nail care
  • Describe how, and just as importantly, when, to use food distractions, desensitization and classical conditioning, or consider medications to achieve Fear Free nail trims

This one-hour course is open to all professionals who are signed up for a Fear Free certification program and is approved for 1 RACE CE hour and one hour of CEUs from CCPDT, IAABC and KPA

This course consists of four lessons:

  • Lesson 1: Nails, from the Pet’s Perspective
  • Lesson 2: Tools of the Trade
  • Lesson 3: Applying Fear Free Core Concepts to Nail Care
  • Lesson 4: Going Beyond Food Distractions
Steve Dale, CABC
Just as we have our own individual taste preferences, so do dogs and cats. And food can be the way to their hearts. Many Fear Free Certified veterinary practices and Fear Free veterinarians even offer “menus” and keep track in pets’ records of personal preferences.

Of course, many cats will do anything for tuna. And dogs love those hot dogs. Those statements won’t stop the pet press.

However, veterinarians and veterinary technicians can also think outside the treat box. Sometimes, just because it’s novel, a treat may be more enticing. Also, at home these items might be used for training or for animals needing a bit of an appetite boost (always only with veterinary approval).

Who knew, for example, that many cats have a thing for olives (no pits please) or marshmallows. Or that dogs, and not necessarily Australian Cattle Dogs, love Vegemite, an Australian food spread made from leftover brewers’ yeast extract with various vegetables and spices. Most Americans disdain Vegemite, but many dogs love the stuff.

With Fear Free founder Dr. Marty Becker contributing, here’s a list of 20 surprising treats:

  • Anchovy paste
  • Apple
  • Baby food (without onion)
  • Bananas
  • Blueberries
  • Bonito fish flakes (known as katsuobushi in Japanese cuisine)
  • Braunschweiger
  • Cheerios
  • Cheez Whiz/Easy Cheese
  • Churros (fried-dough pastry)—hold the chocolate sauce
  • Green beans
  • Liverwurst
  • Marshmallow cream
  • Mini marshmallows
  • Olives (no pits)
  • Peas
  • Peanut Butter (avoid sugar-free peanut butters containing the artificial sweetener Xylitol, which is toxic to pets)
  • Rice cakes (plain)
  • Sardines (in pesto, in olive oil or in water)
  • Vegemite

Remember to keep portion sizes small, appropriate for the size of the pet. You don’t want to send him home with a tummy ache!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Steve Dale, CABC (certified animal behavior consultant), hosts two national pet radio shows and is on WGN Radio, Chicago. He’s a regular contributor/columnist for many publications, including CATSTER, Veterinary Practice News, and the Journal of the National Association of Veterinary Technicians in America. He’s appeared on dozens of TV shows, including Oprah, many Animal Planet Programs, and National Geographic Explorer. He has contributed to or authored many pet books and veterinary textbooks such as “The Cat: Clinical Medicine and Management” and co-edited Decoding Your Dog, by the American College of Veterinary Behaviorists. He speaks at conferences around the world. www.stevedale.tv.

Brain Games for Bed Rest

Fear Free proudly presents Force-Free Trainer Jessica Ring, CPDT-KA, CTC, PMCT, owner and operator of My Fantastic Friend in Ellicott City, MD. Following Dr. Rachel Abrams’ brief tips on managing post-surgical pain, Jessica discusses brain games and mental stimulation for canine patients who are on “bed rest.”

Rachel Lees RVT, KPA CTP, VTS (Behavior)

A variety of animal training programs appear on cable and streaming networks. Some of the concepts depicted in these programs are appropriate for veterinary behavior cases and some are questionable. This article is not written to insult any of these programs, trainers, or networks but instead to discuss the learning theory and training philosophies demonstrated and review why veterinary behavior professionals are using alternative protocols.

Whether you are a veterinary team member working in general practice or are interested in behavior, it is important to recommend the most Fear Free and up-to-date information for patients and clients. Giving outdated information can potentially damage the human-animal bond between client and patient, potentially ending with the patient being rehomed or in some cases euthanized.

Punishment: May the Odds Be in Your Favor

Punishment is a technique used to weaken a behavior. For a stimulus to be “punishing,” the learner must find that stimulus aversive or undesirable enough to eliminate the behavior.  Punishment is difficult to use properly and does not teach the learner to perform the correct behavior. Most important, using punishment can be a liability for veterinary professionals recommending this technique because it can put the safety of the owners and pets at risk.

The American Veterinary Society of Animal Behavior’s position statement on punishment reviews the many side effects of using this training method. Using remote punishment collars as well as choke and prong collars can cause physical damage such as damage to the skin, neck, and trachea area, an increase in intraocular pressure, upper airway obstruction, and nerve damage. For punishment to be effective, it must provoke a fear response from the learner, which can unfortunately be generalized to other stimuli in the learning environment.  Consequently, this can make the animal become more fearful, anxious, and stressed in these contexts and situations.

Take the owner who is walking down the street with a 7-month-old Labrador Retriever puppy. The puppy shows a loose posture, wide tail wag, and becomes excitable on seeing people, sometimes jumping. For the owner, the dog’s jumping is undesirable. The trainer suggests using a remote “shock” collar for this issue. The owner is coached to shock the puppy for any jumping when interacting with people. The handler may be specifically punishing the pet for one behavior (jumping), but the puppy may begin to be concerned when people approach him because when this occurs, he receives a shock.

In the above example, the puppy may begin to show fear, anxiety, or stress with the approach of unfamiliar people. Using punishment, there is a risk that the learner (puppy) will associate the punishment (shock) with people approaching instead of the punishment (shock) being associated with the unwanted behavior (jumping on people).

Punishment needs to occur within 0.5 seconds of the start of the undesirable behavior. Therefore, the puppy would have to be shocked the moment his shoulders start to lower in anticipation of jumping to associate the punishment with the jumping behavior. Even with perfect timing, there is still a risk that the puppy may not associate the punishment with jumping.

Punishment Fails

Punishment can work to eliminate unwanted behaviors. The challenge is that it does not eliminate the motivation or give the learner a more appropriate behavior to perform.

In another instance, an owner was coached to use a remote collar to eliminate growling and aggression toward family members. If a family member approached the dog while he was eating a coveted bone and the dog growled, the family member was to correct the dog immediately with a shock. The growling behavior may be reduced, but it does not change the anxiety and concern related to the bone. The owners have now given the dog information that the approach of the owner is associated with a shock, which can increase the pet’s anxiety, fear, and stress. Long term, the pet may suddenly display with aggression but give only limited warning signs because the signals were suppressed with the remote collar. The animal was, in effect, told not to give this information. This makes this specific patient more dangerous and could put the family at greater risk.

In the above situation, the growling behavior is not a desirable response, but to the dog it was probably completely appropriate; he communicated his anxiety regarding the owner’s approach.  Using punishment made that specific pet more dangerous. Avoiding these situations and confrontations are the first step in addressing this issue. A veterinary behaviorist may recommend specific behavior modification to change the way the pet feels during this interaction.

Veterinary behaviorists recommend that animal training should focus on setting up the environment, so the pet is more likely to perform desired behaviors, reinforcing desired behaviors, removing the reinforcer for undesirable behaviors, and addressing the emotional state of the learner. The use of punishment can slow learning, suppress behavior, increase fear and fear-based aggression, create damaging and unintended associations with owners and other environmental stimuli, and damage the human-animal bond.

Even though these techniques may be seen on TV, remember that you are the veterinary professional and your clients value your opinion and recommendations. Giving them the most up-to-date information regarding behavioral training can be lifesaving. Observe training classes that you may recommend to confirm that they use recommended Fear Free techniques. For more information, see resources from AVSAB on “Finding a Trainer” as well as the “Position Statement on Use of Punishment.” The Fear Free Level 3 course for professionals provides the tools to address typical dog and cat behaviors using Fear Free methods.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, a Level 3 Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.