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Successful Medication Strategies in a Fear Free World

In this recorded webinar, Sharon Minninger, DVM, discusses how we can modify our thoughts and actions to improve the “just medicate my pet” problem. She also addresses what other medication forms can be considered and how to develop strategies to train your team and your clients for success.

Brought to you by our friends at Covetrus

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Helping Our Feline Friends Feel Fear Free with Dr. Tony Buffington

In this webinar, Tony Buffington, DVM, PhD, Clinical Professor UC Davis School of Veterinary Medicine, will remind participants “who cats are” and why they are particularly prone to fear in confined situations (i.e., hospitals, shelters, homes, etc.) After defining fear and stress in cats, Dr. Buffington will explain what people can do to minimize their fear, particularly in caged contexts—including how to enrich the cat’s surroundings, both inside and outside of the cage, and how to recognize both red and green flags by “asking” the cat. Resources for training staff and where to learn more about effective environmental enrichment for cats will also be provided.

After this presentation, attendees will be able to:

1. Recognize fear in confined cats
2. Identify threats that may be causing the fear response
3. Reduce fear by making changes in the cat’s environment

Brought to you by our friends at Virox, makers of Rescue disinfectants

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Jen ReederFor too long, a common refrain uttered by people thinking of getting a new cat was, “I’d go to a shelter but it’s too sad.”

Fortunately, rescue advocates across America are working to change that perception by creating cat-friendly shelters that offer enrichment along with aesthetically pleasing designs.

Kate Benjamin, coauthor of the bestselling books “Catification” and “Catify to Satisfy,” which she wrote with Animal Planet star Jackson Galaxy, and founder of Hauspanther, a company that helps people and organizations design cat-friendly spaces, said “catifying” shelters benefits cats, caregivers, and potential adopters. The overarching approach is to create a space as inviting as a cat café.

“If you can see a cat being a cat – really climbing and scratching and playing and being a cat, not just hiding in a cage – you can picture that cat in your home,” she said. “You can get to know their personality better.”

Cats can feel stress in an unfamiliar environment such as a shelter, where they might not be able to engage in typical feline behavior like climbing, hiding, and scratching. So Benjamin said a top priority is creating hiding spaces, such as installing wooden, painted boxes on the ground or on walls.

“Hiding spaces have been proven in scientific studies to help reduce stress in cats. It gives them choice and control over their environment,” she said. “This is a great DIY project if a shelter has somebody who has power tools and some woodworking skills.”

She noted hiding spaces can be up high to allow climbing and perching, since cats feel safer with a better view of their surroundings. Other design suggestions include the following:

    • Cat trees and towers. Just be sure they aren’t covered in carpet and are painted and sealed for easy cleaning.
    • Shelves and cat hammocks. Benjamin offers hammock designs that can easily be crafted from fleece by volunteers and hung in boxes or mounted to a climbing wall.
    • Ramps. These are terrific for kittens or senior cats with mobility issues.
    • Benches near cat cubby holes. Potential adopters can sit near the cats and have a better chance for interaction.
    • Thoughtful toy storage. Instead of tossing toys in a pile on the floor, Benjamin suggests creating a storage or display system so a visitor can easily grab a wand toy and play with the cats.
    • Catios. These screened outdoor patios give shelter cats protected time outdoors.
    • Color-themed blankets. Matching blankets can be comfortable for cats and make the space more appealing to potential adopters.

    Benjamin emphasized that shelter staff shouldn’t feel overwhelmed if they don’t have much money or space for renovations. It’s fine to start small.

    “You can just buy $4 shelves and install them properly – make sure all the cracks are sealed,” she says.

    If a shelter only has a closet that’s used for out-of-cage time and meet and greets, she says to avoid just putting a folding chair inside.

    “Maybe you only have $500 to work with. Build a bench, put the litter box underneath it, add some shelves, maybe a piece of art on the wall, a hiding box,” she advises. “Somebody just has to be committed to making that happen.”

    Benjamin credits Kate Hurley, DVM, and her colleagues at the UC Davis Koret Shelter Medicine Program with helping to fuel the “catification” movement through scientific research, as well as cat lovers who work and volunteer in shelters but may have already catified their homes. (Durability and the need for sanitizing are two big differences between residential and shelter catification.)

    Often working with Rescue Rebuild, a program of Greater Good Charities, Benjamin has helped transform cat spaces at shelters like Santé D’Or in Los Angeles, Calif.;  Dumb Friends League in Denver, Colorado; Liberty Humane Society in Jersey City, New Jersey; and the domestic violence shelter Sojourner Center in Phoenix, Ariz., which has a companion animal program.

    Her latest project is Operation Catification, a training program for shelters set to launch in January 2022. Shelter representatives can apply for the 12-week course, which Benjamin will instruct; at the end of the course, some of the final projects will receive grants, and one shelter will win a full makeover with Rescue Rebuild. (Interested animal shelters can email the program coordinator at OperationCatification@GreaterGood.org to be notified as soon as the application period begins.)

    “The idea is to create an environment that brings out the best in cats because it reduces that fear, anxiety and stress, and shows them off in their best light,” Benjamin said. “Catification is mostly environmental enrichment for cats – then it has this extra icing on the cake of being beautiful.”

    This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

    Award-winning journalist Jen Reeder is former president of the Dog Writers Association of America. She hiked over 1,000 miles to fundraise for Blackhat Humane Society on the Navajo Nation using the Walk for a Dog app.
     Photos, top to bottom: Kate Benjamin for Sojourner Center; courtesy Dumb Friends League; Kate Benjamin for Sante D’Or; courtesy Rescue Rebuild for Liberty Humane Society; courtesy Rescue Rebuild for Liberty Humane Society
     
     
Kim Campbell ThorntonAt University of Florida, Julie Levy, DVM, DACVIM, DABVP (Shelter Medicine) focuses on the health and welfare of animals in shelters, humane methods for cat population control, and feline infectious diseases.

One of her successes in the latter area is determining the most reliable and effective way to test cats for FeLV, a disease for which approximately three to four percent of cats in the United States test positive each year. The diagnosis affects an estimated 60,000 cats in animal shelters annually. And until recently, the diagnosis has frequently been a death sentence for cats.

In a study published last year in Journal of Feline Medicine and Surgery, the researchers—who included Dr. Levy—state “Overpopulation of cats in shelters, combined with limited shelter resources, apprehension about viral transmission and preconceptions about how FeLV infection may impact quality of life or adoption potential often lead to routine euthanasia for shelter cats following a single positive FeLV test.”

But their findings suggest a high national demand for a lifesaving option for cats diagnosed with FeLV and have made a difference for cats in several ways. One is that the recommended options for testing have been pared down to a small menu of the most accurate and cost-effective tests.

“In the past, veterinarians and shelter managers were confused about what kind of sample they should collect from cats, what tests they should run, and how much they could trust the results. There are so many point-of-care and laboratory options that it could be overwhelming,” Levy says. “Our work with naturally infected cats in animal shelters has helped us address outdated dogma and to streamline testing .”

That’s important because more and more shelters are working to place FeLV-positive cats in homes. Levy’s interest began because in the past, cats who tested positive for FeLV were often routinely euthanized. Because of that dire consequence, she says, testers were so fearful of misdiagnosing cats that they often ran multiple tests, sometimes with varying results.

And the disease, which suppresses a cat’s immune system, does not run a straight course. It affects different cats in different ways and at different times. Levels may change over time depending on a cat’s immune status. Some cats live with the disease with little problem. It may flare up if the cat is stressed or has a comorbidity such as an upper respiratory infection and then die back down. It’s not possible to run a test once and then expect the cat to remain the same throughout life. Accepting that screening for FeLV is often fraught with a level of uncertainty, Levy suggests pairing a simplified testing process with a goal for saving cats regardless of the results.

“Let’s just identify these cats as infected or not infected as best we can and then get them into the right homes and support them and not try to achieve some level of control or absolute knowledge that isn’t attainable,” Dr. Levy says.

But why would shelters place cats infected with a disease that is commonly considered a death sentence?

Because life-saving protocols and good guidelines for adopters mean that FeLV is not necessarily a death sentence. And because people are willing to adopt cats with FeLV and give them the care they need.

The adoption study showed high national demand for a life-saving option for cats diagnosed with FeLV. In it, researchers state: “The majority of cats referred to the FeLV program were adopted, demonstrating that programs centered on adopter education and post-adoption support can create lifesaving outcomes for most FeLV-infected cats, despite uncertainty regarding their long-term prognosis.”

The study also noted that FeLV infections could not be confirmed in approximately one in five cats referred to a large FeLV adoption program, a reminder of the risk of basing a cat’s fate on a single positive test result.

That FeLV adoption program, begun by Austin Pets Alive!, was the springboard for Levy’s research to identify the most practical testing protocols.

In collaboration with IDEXX and APA, which places hundreds of FeLV-infected cats from around the country each year, University of Florida researchers enrolled 130 infected cats who were fostered, tested monthly, and then followed over time. Previously, many small studies had evaluated one test at a time, but none had compared so many different tests at the same time, in the same cats, repeatedly.

“That has allowed us to determine what the more reliable tests are and to evaluate how the status of cats changes over time,” Dr. Levy says. “It changes a lot more than we expected.” They were also able to evaluate the survival rate of cats in relation to their test results.

Originally, the study was not expected to run for more than a year, a year funded by $160,000 from Maddie’s Fund, plus professional time contributed by researchers, testing donated by IDEXX, and discounted testing from other laboratories. But the researchers recognized the value of the information they were gathering and knew they would never be able to repeat it. They didn’t want to lose track of the cats or of the very engaged group of cat owners who wanted to help.

Support from ECHF allowed the study to continue beyond that first year. Vicki Thayer, DVM, then executive director of ECHF, thought the work was important enough to support and put through an out-of-cycle proposal to ensure they could continue the work. The funding allowed staff to spend time staying in touch with the cats and to complete another two rounds of testing for a year for some longer-term results.

“ECHF has always been so tuned in to the emerging needs of cats and the emerging research opportunities,” Levy says. “This is a great example of recognizing a critical moment in time for cats on a critical disease that was killing a lot of cats, either medically or because of inappropriate euthanasia.”

Four years later, the cats are part of the largest group of infected cats that have been followed for the longest period of time. They are real-world cats under real-world conditions.

The result is a new test available through the IDEXX commercial diagnostic lab that can not only provide confirmation of infection but also information about the cat’s prognosis. Using a new quantitative PCR test, shelters can now identify whether a tested cat is likely to be a long-term survivor or develop disease and mortality early. The study also found that whole blood is the best sample for testing, rather than serum or plasma. That’s good news because whole blood doesn’t have to be processed before it’s tested.

Levy recommends using a high-quality point of care test in a “one and done” screening process for most newly acquired cats and then managing the cat appropriately according to the test results. Shelters or practitioners who want to go to the next level of testing—to follow up on a positive screening test or to screen blood donor cats, for instance—can choose the quantitative PCR, a DNA test that identifies the extent to which a cat is affected by FeLV. The long-term follow-up study by the University of Florida study showed that if there’s a lot of FeLV when cats are first diagnosed, they are more likely to develop early disease and to have a shorter lifespan.

And “manage appropriately” doesn’t mean euthanize. But that message still needs to get out to veterinarians. Too often, cats with FeLV are stigmatized as poor risks for adoption when in fact their condition can be supported like other chronic diseases. The retrovirus is impossible to cure, but a cat with FeLV can live for many years without illness and without spreading the disease to other cats if they are adopted into single-cat homes or with other FeLV+ cats.

“We need to do a better job of sharing the life-saving paradigm with veterinary practitioners,” Levy says. “It is very frustrating to place an FeLV+ cat with an informed adopter,  only to have their veterinarian  convince them that the cat should be euthanized,” Levy says. “That’s just very old school thinking.”

In fact, the Association of Shelter Veterinarians and the American Association of Feline Practitioners do not support euthanasia based solely on a cat’s infection status.

The assumption is that people won’t want to adopt cats if they don’t know how long they’re going to live or if they might require expensive treatment toward the end of their life. That’s frustrating to Levy.

“People adopt old dogs or dogs with medical conditions all the time,” she says. “They’re like, ‘Yes, this animal needs a home. I like him. Nobody knows what the future will bring. And even if he has only a few years left in life, he’s a good dog for me, and I want to be there for him.’”

They feel the same way about cats with FeLV or other diseases such as FIV, she believes. Those are often young cats who are healthy in the moment, enjoying life, and are great companions. In an adopter satisfaction survey, 74 percent of respondents had a “very positive” experience living with an FeLV-positive cat adopted from APA and 21 percent had a “positive” experience; 73 percent were “very likely” to adopt a FeLV cat again and 11 percent were “somewhat likely” to do so.

The shelters that are starting adoption programs for cats with FeLV are proving Levy’s point, using creative and fun programs to place the cats.

“Very often, the thing that tips a shelter over to trying it is when a favorite cat turns up positive or a foster home ends up with a positive cat and they can’t possibly euthanize it,” Levy says. “So they take this ‘dangerous’ step of adopting it out and it goes so well. They’re like, ‘Oh my gosh, why didn’t we do this sooner?’”

That’s what happened at Tree House Humane Society in Chicago. A foster caregiver raised some neonatal kittens who tested positive later and no one could bring themselves to euthanize them. They adopted them out and the adoptions were so successful that they now feature FeLV cats at their new cat café. They are popular adoptees thanks to good education and public relations. A cat café in Seattle has a similar program, focusing on FeLV cats from local shelters.

The Austin model provides good data on the viability of such adoption programs, especially when they are combined with the education and support of local veterinarians, as well as how to put them in place. The programs create optimism and enthusiasm for saving cats who could be considered some of the most vulnerable in the shelter system.

“We need to be better at providing the continuing education to private practitioners, so they also feel this optimism about caring for these cats,” Levy says.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Kim Campbell Thornton is content manager for Fear Free Pets and is an Elite Fear Free Certified Professional. She has been writing about dogs, cats, wildlife, and marine life since 1985 and is a recipient of multiple awards from the Cat Writers Association, Dog Writers Association of America, and American Society of Journalists and Authors. When she’s not writing or editing, she’s snuggling with Harper and Keeper, her Cavalier King Charles Spaniels.
 
Heather E. LewisAnyone who works in a shelter can agree that it is difficult to create an environment for dogs that helps them relax! Dogs want to be in homes, not in the shelter, so it can be a tricky problem.

What can we do with housing to create the best possible Fear Free temporary home? Here are some tried-and-true dog housing basics for a Fear Free shelter experience.

Double-Sided Housing

This gives dogs access to two different compartments, usually separated by a small door. This arrangement is useful for three reasons:

  • It is easier to clean the run. While it is important to get the dogs out for exercise, a minor spot clean can be easily accomplished with the dog in the other compartment, which leaves more hours available for meaningful enrichment time. (Note: be cautious of major hose cleaning while a dog is on the other side of a guillotine door as the sound of the hose can be stressful for some dogs.)
  • The dog has a separate clean side and bathroom side. While it is best to take dogs outside for potty breaks, some dogs cannot make it for long hours without a bathroom break and it is extremely stressful for many dogs to have to soil their living areas. If given the chance, most dogs will choose to eliminate away from where they sleep and eat.
  • The dog has more space. In shelters, we are often guilty of providing dogs far too little space. Some shelters have double-compartment housing, but they drop their guillotine doors to house more dogs. Unfortunately, this creates more stress for each individual dog, and works against positive outcomes.

Right Size the Housing

What is the right amount of space? It is hard to tell because many dog housing minimum requirements contradict each other. Here are the rules of thumb we follow:

  • The dog should not touch the sides of the enclosure when moving normally. Happy tail is not happy at all! A dog should wag his tail without hitting it against the run walls. Many runs are too narrow. A five-foot minimum works much better than a typical four-foot-wide run.
  • The enclosure should allow for choices. If a bed takes up too much room in the run,  the dog will not have a choice about whether to lie on the bed or the floor. This is not a good situation, as dogs prefer to have options. Thus, the run should be large enough to allow for a bed, food, water, and an open, unrestricted floor space.
  • A variety of housing sizes is desirable. Very large dogs and bonded pairs will benefit from oversize or double runs. You can retrofit existing runs with side-to-side openings to allow for this possibility, or simply remove a run panel or two to allow for a few extra-large runs. On the other hand, very small dogs can feel vulnerable and frightened when housed in very large runs. Create a few smaller double-compartment runs or cages with puppy portals for very small dogs who prefer a smaller space, away from the big dogs.

Inside/Outside Is Best

Inside/outside housing has gone in and out of vogue, but it is now considered to be the preferred standard. When given the choice, dogs will appreciate the fresh air and will spend time outside whenever the weather is nice. If you use indoor/outdoor housing, remember these tips:

  • Upsize the inside portion of the run so the dog is still in a humanely sized space when the guillotine is closed, such as overnight.
  • Consider local weather when orienting the outside portion. East and south are some of our favorite orientations, while north is often too cold or windy and west is often too hot.
  • Weatherproof the guillotine door opening with a second weather door such as a saloon-style door.

Properly designed basic dog housing can help support your behavior, health, and adoption programs. It reduces fear, anxiety, and stress, thereby assisting dogs in finding their forever homes.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.
 
Heather E. LewisAs we have learned this year during the pandemic, outdoor spaces are healthier for people than indoor spaces. It isn’t just ventilation that is better outside; daylight provides physiological benefits for people and animals that artificial lighting will never replace.

For dogs in shelters, the best you can do for their welfare is to get them outside for enrichment. This must be emphasized before we talk about improving indoor spaces, as even the best indoor space cannot replace outdoor time. Nevertheless, bringing natural daylight into the shelter has benefits for all animals, including homo sapiens.

Reinforcing Circadian Rhythms

Circadian rhythms are the hormonal and physiological cycles our bodies go through, day and night. They tie to our general health, our quality of sleep, and our patterns of eating and resting. Circadian rhythms are also important for reinforcing seasonal patterns such as the growth of winter haircoats.

    • Bringing daylight into shelters and allowing dogs and cats indoor/outdoor spaces helps them maintain crucial biological cycles throughout their stay. Circadian rhythm regulation is particularly important for animals who must stay longer in care; for example, dogs with medical conditions requiring continued care.
    • As one example of the importance of circadian rhythms, human hospital patients with disrupted day/night cycles suffered poorer cognitive functions, had delirium in greater frequency, and recovered more slowly than they would have without these disruptions.

Boosting Morale for Staff

Animals in the shelter pick up on the morale of staff and volunteers. Sheltered animals are often fearful, and one way we can reduce fear is to provide compassionate and gentle care. Lack of natural daylight in human workplaces contributes to stress, fatigue, anxiety, and depression-related illnesses such as SAD (Seasonal Affective Disorder) and makes compassionate care more challenging. Bringing daylight into the building counteracts these effects and helps support a healthier, more upbeat work environment, which is better for the well-being of all.

Unfortunately, many shelters, especially older ones, are constructed with few windows and little natural daylight. However, there are ways to add natural lighting without huge expense. Here are a few tips:

  • Construct inexpensive outdoor spaces such as catios, dog exercise yards, and a covered patio or pretty garden pergola where staff can relax and take their lunch or breaks. These are easy to get donations for (relatively speaking), or they can be built on weekends by handy volunteers.
  • Consider adding “Solatubes,” which are tubular skylights. These introduce daylight from roofs down to the ceiling, and work even in structures that are high overhead. They are relatively easy to install, and they are not as prone to leaking as traditional skylights.
  • Speaking of which, we have been to several shelters that used to have skylights but covered them when they leaked. Uncover your old skylights and put the effort into fixing them – it is worth it!
  • Swap out solid doors for glass doors. Adding a glass door adds daylight with very little effort. If you’re worried about security, put an alarm on the door and frost the glass – the soft daylight coming in will be worth the risk of the glass, in most cases.
  • Add windows. Windows can be harder to add because this involves cutting holes in an outside wall, so add them where they would provide the most benefit. For example, if you have a cat isolation room on a blank outside wall, adding a window will vastly improve the wellbeing of the cats housed in that room while being treated. If you do go to the trouble of adding a window, put a heavy-duty screen on it and design the window to be operable. That way it can be open in nice weather, which provides even more benefit.

Don’t settle for a lightless bunker. It’s not good for you and it’s not good for the animals. As we head into the dark of winter, look for fundable opportunities to get animals and staff outside, as well as for ways to bring daylight in. Everyone will be happier and healthier!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.
 
Heather E. LewisHealthy play is necessary for the wellbeing of all animals, including humans! For sheltered dogs, play has become increasingly important for many reasons:

  • We are more aware of the need to provide quality enrichment to sheltered animals.
  • Shelters are providing more behavioral care for dogs.
  • Play reduces fear, anxiety, and stress.
  • Play helps dogs feel more comfortable in the shelter environment.

We love designing for play. There are many small design nuances but here are some basic highlights:

  • Play Group Space. Play groups must be set up with the support of staff and volunteers, with proper training, as well as within the proper environment. Ideally, play groups will have the following:
    • A series of interconnected yards (rather than one large yard) to customize play groups based on dogs’ sizes and size needs.
    • Visual barriers between yards and kennels.
    • Double-gated entrances for safety.
    • Access to water via kiddie pools for the dogs to cool off and to provide a large water source that is less likely to be guarded.
    • Shading and reasonable surfaces are important as well. K9Grass (a brand of faux grass) is our favorite, but only if it is installed correctly so that it drains and does not collect water. It also needs to be shaded or it can get too hot for paws.
    • Safe fencing that keeps dogs contained without risk of escape.
  • Water Play. Water play works well for dogs who enjoy play groups and for those who do not. We have started incorporating splash parks for sheltered dogs (see photo). It is spectacular to witness a formerly fearful sheltered dog interacting playfully with water. Splash park plans must be created by people who know how to design for dogs, as they have different types of plumbing, surfacing, and play structures than those designed for children. When we design a splash park, we consider the following:
    • Incorporate additional space around the water feature so the dogs can go in and out of the water. This enhances choice.
    • Safe surfacing is critical. Our favorite is a soft, grip-textured surface designed for dogs.
    • The water itself should be safe. It is not recirculated, so it is best to have the water provide watering to landscaping once it has been used in park fountains.
  • Individual Play Spaces. We know that some dogs do better with one-on-one time than they do in groups, and we know that water features cannot be used during cold winters. Therefore, do not forget to provide these spaces for your sheltered dogs:
    • Walking Paths. These should be loop type with multiple forks along the loop, so that dogs do not have to pass each other side to side. Good walks provide exercise, connection, and some Fear Free training opportunities.
    • Ball Throwing Areas. We like to provide a larger yard (60’ long minimum) for flying disc or ball throwing.
    • Small (20×20, for example), more fully enclosed yards. These are great for gentle socializing with fearful dogs who may retreat in large yards, or for adoption meet and greet.

As we continue to improve the Fear Free shelter, dedicated play areas are a critical part of the design. It is best to designate outdoor areas for play so everyone gets fresh air, but if your shelter is land constrained, or in an urban location, playrooms can be indoor if necessary.

Regardless of your resources, find ways to incorporate play. For a dog, and especially one who is fearful, play is an important and often shorter path to happiness and comfort, as well as to finding the right forever home.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.
Photo courtesy Humane Society of Southwest Missouri

Opening the Door to Lifesaving: How Portals Can Save Shelter Cats

In this webinar, animal welfare strategist Dr. Sara Pizano will be exploring best practices in animal shelters and how implementing portals and the right disinfectant can decrease upper respiratory infections and ultimately increase live release rates.

Brought to you by Virox Animal Health.

Heather E. LewisNoise is a notorious problem in shelters. When we reduce noise in shelters, we also moderate factors that cause fear, anxiety, and stress. Controlling noise is both an art and a science. Here are some helpful tips:

  • Create a calm environment and reduce mental stress. Because dogs cause the noise, it is important to ease dogs’ mental stress, so they feel less prone to barking. Regular exercise, outside time, supervised play groups, and walks help them to use their energy in positive ways. Creating feeding, cleaning, and bedtime routines in the shelter whenever possible so dogs know what to expect can also reduce their stress. Limit unpleasant stimulation as much as you can given your means. For example, for some dogs with barrier anxiety, it can be helpful to place a partial barrier on the fronts of their runs, so they have a choice of retreating from visual stimulation. And although it is sound, specially composed calming music may help to relax dogs and promote less barking. When played at low volume, it is meant to create calm rather than to mask noise.
  • Reduce the reverberation. Once you have done everything you can to lower stress through behavioral means, this is when building materials become more effective. Your best place for noise reduction is the ceiling! Choose a ceiling material with a high Noise Reduction Coefficient (NRC). The material should also be cleanable and antimicrobial. This is not impossible, as ceiling materials have improved. We like the Rockfon Medical Plus ceiling panel. This product achieves an NRC of .9, which means that 90 percent of reverberant noise within a tested frequency range is absorbed by the material.
  • Absorb the sound. In addition to the ceiling, you can place sound-absorbing panels high on the wall to reduce noise in the space. Please note that these sound panels are not enough on their own; they must be paired with the ceiling. Choose a panel with a high NRC and choose the thickest product offered as this one will absorb noise in a broader frequency range. Sound-absorbing panels do not need to be ugly! We use products that can be printed with a photo or image for a custom look.
  • Contain the noise. Beyond absorbing noise, it is also important to prevent it from affecting other shelter occupants, especially cats. We do this by ensuring that rooms containing dogs also contain the noise. The best way to do this is to build a wall with heavy mass (concrete block, etc.) around the dog housing. You can achieve the same result by layering materials. For example, a stud wall with sound insulation and two layers of drywall on each side will be much better than a stud wall without those materials. Keep in mind that a sound wall is only as good as its weakest point. To design an effective sound wall, do the following:
    • Build the wall up to the structure, so no sound “flanks” over the top of the wall.
    • Seal penetrations through the wall, such as duct and conduit penetrations.
    • Install gasketing around doors into the room, and a sweep on the bottom of the door.
    • If there are windows into the room, provide double glazing in the windows.
  • Separate dogs from other spaces. Despite doing the above, dogs are still loud. We recommend having more than one wall between dogs and cat spaces, or dogs and other quiet spaces such as offices. If the cats are right next to the dogs in your shelter, consider moving them to another room in the building, if possible.
  • Mask the noise. As a last resort, you can use masking noise to make your shelter feel more pleasant. An example of masking noise is soft white noise. While these sounds can be effective, we put this at the bottom of the list to encourage you to truly solve your noise problems first.

Your shelter does not have to be noisy! With a multifaceted and rigorous approach that begins with reduction of mental stress for dogs, you can create a much more peaceful, Fear Free place for animals and people.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.
Heather E. Lewis
While the best place for a dog or a cat is a loving home, a shelter can be a lot less stressful if the design considers the social, physical, and physiological needs of each animal. One important topic for creating Fear Free spaces in a shelter is lighting. Below are some practical ideas every shelter can incorporate:

  • Sunlight Is Best. No matter what we do with artificial lighting, we cannot replace the benefits of natural sunlight. Regardless of the age and quality of your shelter, it’s possible to find ways for the pets to experience daylight. For dogs, outside play time or walks will make a positive difference for behavior and well-being. A catio can be a great addition for adoptable cats; they will enjoy sunbathing and exploring a safe outdoor environment. Even if your shelter is extremely limited, look for ways to add a glass door or a tube skylight to let in natural light. Daylight benefits:
    • Reinforces natural circadian rhythms.
    • Improves staff and volunteer productivity and mood.
    • Natural UV disinfection for spaces receiving direct sunlight.
    • Energy savings for spaces that do not need to rely on much artificial lighting.
    • Creates an environment that feels more natural.
  • Replace Fluorescent Fixtures with LED. If you’re building a new shelter, this is required by energy codes, but many people do not know to replace older fluorescent lighting in their current shelters. Fluorescent fixtures buzz and flicker, and these disturbances are more obvious to dogs and cats than to people because of the way pets see and hear. Properly designed LED lighting converts alternating current to direct current at the fixture, which eliminates buzzing and flickering. As a bonus, LED fixtures use far less energy than fluorescent ones, so lighting replacement projects pay for themselves quickly.
  • Go Dimmable. LED lighting fixtures are easy to specify with dimming controls. This is a wonderful feature as it allows shelter staff to brightly light spaces when they are being cleaned or during adoption hours, but to turn down the lights during quieter times so dogs and cats can rest more easily throughout the day.
  • Keep It Dark at Night. If it is necessary to keep a light on at night for staff safety, specify a fixture that emits red light. Because dogs and cats do not see colors on the red end of the human visible spectrum, a red light creates a darker space for pets at night, allowing them to sleep normally in the shelter.
  • Use Cool Color Temperatures. Lighting can be designed to balance beautifully with natural daylight. Fixtures that are color balanced but tuned toward cooler color “temperatures” will feel more like daylight. We specify fixtures that emit light in the 3500 – 4000 Kelvin range. These are cool but not so cold as to feel institutional. The goal is for spaces to feel clean and crisp! Be careful to specify all fixtures in a similar color temperature so they blend well together.
  • Light Adoptable Animals Well. While we like animals to rest well during non-adoption hours, we also want them to leave the shelter quickly and go to their forever homes. Adoption spaces should be lit more brightly than circulation areas where people are viewing, so the animals show well and gain the attention of potential adopters.

A good lighting design can help reduce fear, stress, and anxiety in a shelter setting and can help the pets go home more quickly. It is well worth the investment!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.