Each year, the ASPCA Animal Poison Control Center (APCC) analyzes nationwide data on toxic exposures in pets. In 2024, the APCC received over 365,000 calls related to toxic substances, highlighting the most common risks encountered by dogs and cats. This handout provides professionals with essential insights into these top toxins, helping you educate clients, prevent toxic exposures, and ensure prompt, effective treatment when needed.
Creating Inclusive Spaces in the Pet Professional Industry
In honor of Pride Month, join us for an insightful discussion on the importance of inclusivity in the workplace and how it leads to better care for pets, owners, and professionals in the industry. Our panel of experts will share their experiences and best practices for fostering a culture of acceptance and support within your community.
Alleviate Communication Anxiety
Finding Connections with Colleagues and Clients Communicating effectively with others is often challenging and stress-inducing. During this webinar, Dr. Maryse Osborn-Doser, DVM, Insights Discovery Client Practitioner with IDEXX, will walk through the value of a deeper understanding of psychology preferences in communications, along with tools to adapt and connect more effectively in conversations with your colleagues and clients. In this webinar, we will: Discuss how perceptions and preferences influence attitudes and decisions Describe the value of recognizing and adapting to personality preferences in communications Identify your psychology of preferences Evaluate how color preferences look in real life
Brought to you by our friends at Idexx.
Caring for animals is important. It has certainly been the bedrock of my life. But I care, too, about my fellow humans and the world we create for ourselves and all the rest of God’s creation. As members of the human family, we need to animate and activate our discussions, disgust, directives, and donations for all forms of suffering and injustic.
I’m sure the vast majority of people spoke out in support of the “Me Too” movement following the repulsive actions of Harvey Weinstein and Jeffrey Epstein. When George Floyd was killed, we were horrified by the actions of those police officers, and many marched. When white supremacists descended on Charlottesville, Virginia, for the “Unite The Right” rally spouting hateful rhetoric such as, “Jews will not replace us,” “You will not replace us,” and “Blood and soil” (a phrase evoking Nazi philosophy on ethnic identity), we were shocked and sickened; I know there were many kitchen table discussions asking, “How can this kind of hatred still exist against a people vilified for most of modern history?”
Here we are, almost eight decades after the end of World War II, and anti-Semitism, yet again, has grown in breadth, intensity, and violence. And yet again, too few speak out to confront the rot we see exposed on the street, on campuses, in churches, and on the media.
I have made it a point over the past month to repeatedly call my Jewish colleagues and friends to see how they’re doing. My shoulders fell as I heard stories of their rabbi killed, of their children being bullied at school and no longer feeling comfortable wearing their Star of David, of them seeing anti-Semitic graffiti in their neighborhood. It’s bad enough to see global anti-Semitism on TV or your mobile phone, but it hits harder when you see it on a wall as you drop your kids off at school or pick them up from soccer practice.
I know in the Becker family, we talk about injustice and try to live up to the words in our constitution: “We the people,” or those in the Pledge of Allegiance, “One nation, under God, indivisible.” What also ping pongs between my heart and head is the congregational prayer I’ve heard and recited since childhood that includes the words, “All God’s children.”
This is not just a message of support for the Jewish population. There’s room in our hearts and wallets to support races that are discriminated against, ethnic groups like the Palestinians, the cruel crackdown on Rohingya Muslims in Myanmar, violence upon the LGBTQ+ community, and of course, any animal abuse.
Let’s make it a growing chorus of people who speak out against discrimination, violence, and abuse, and speak up for human rights, diversity, and equal opportunity.
Grow hoarse from making your voice heard.
Dr. Marty Becker, “America’s Veterinarian,” is the founder of Fear Free, which works to prevent and alleviate fear, anxiety, and stress in pets by inspiring and educating the people who care for them. This includes veterinary and other pet professionals as well as pet parents through FearFreeHappyHomes.com and animal shelter and rescue group staff and volunteers through FearFreeShelters.com.
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Reclaim Your Spark: Identifying & Managing Emotional Triggers
As pet professionals, we often battle compassion fatigue, burnout, and overwhelm. In this webinar, we will discuss emotional triggers, how to identify these triggers in ourselves, teammates, and clients, and how to address and manage said triggers. You no longer have to choose between your passion for your work, the welfare of animals, and your own well-being. Join Kari Knutson, MA, to learn about tools that will support you in being your best self at work, working more effectively, and loving what you do again.
Psychological Safety for Veterinary Teams
Psychological safety is the most important aspect of successful teams. Our ability to feel safe to share ideas, to grow from failure, and to be honest with empathy allows our team to bypass the “interpersonal mush” that can exist otherwise. A sense of belonging, ability to be vulnerable, and strong interpersonal relationships are the initial ingredients to create this environment. We can assess psychological safety in a team using different tools. If psychological safety is lacking, we can help foster it using specific interventions, including civility and growth mindset work.
From the day I went onto the Sondermind website and filled out the questionnaire about what I needed to address, I knew I was done holding onto so much darkness, hurt, and feelings of failure and worthlessness. A therapist contacted me within the day, and I scheduled my first appointment.
During my first session I burst into tears and felt relief. More, I felt the start of freedom from everything weighing me down. My weekly sessions dove into dark places that I didn’t realize were affecting me in an unhealthy way.
I have learned so much: That the emotional baggage of a recent trauma I had witnessed was called secondary trauma. And that when burnout and secondary trauma come together, the result is compassion fatigue.
I know many people are terrified of seeking professional help, believing it is a sign of weakness. It isn’t. Seeking professional help is a sign of strength and self-worth, recognition that it’s okay to put ourselves first. It’s difficult to do that, especially if we are veterinary professionals, but humans are not meant to fix everything on their own. We aren’t meant to be all-knowing and all-healing, let alone self-healing, at least not without a little help and guidance.
At a recent therapy session, I didn’t have much to talk about other than two vivid dreams, unusual because typically my dreams fade away rather than sticking in my memory. In the first, I was bitten on my right wrist and left ankle by a snake. After some research, I learned that this dream signifies overcoming a mental obstacle or issue as well as dealing with criticism. Both were accurate. I felt like I had been healing but hadn’t fully realized it. In the next dream, our neighbor, with whom I’ve had issues in the past, was drawing beautiful chalk murals on our sidewalk. She told me she wanted to start over and admitted that she had not been very nice to me for the past two years.
When I told my therapist about these dreams, I explained that I thought they were signaling that I was free to move on and move forward from the darkness I had been harboring. My therapist, smiling, nodded her head in agreement and for the first time I felt pride in myself and how far I have come.
My therapist once asked how I would know that I had achieved healing. “Pride,” I said. I would feel proud of myself for learning and practicing the tools I had gained from therapy to self-heal to the best of my ability, for putting aside my self-pride to seek professional help. Now that has happened.
My hope in sharing this journey is that some or all of you will find the strength to advocate for yourself. Take a chance on yourself and seek professional help. Speak up and ask for help or let someone know you are not okay. You can learn how to set boundaries, love yourself, and know that it is okay to not always be okay.
Here are some things that help me daily:
I play calming music in the car to and from work: It’s not just great for a Fear Free visit to and from the vet office for our pets, it is great for our own mental wellbeing going to and from a place that can cause us fear, anxiety, and stress.
When I start to feel stress or anxiety, I ask myself, “Is this helpful or hurtful?” and then move on.
I no longer work through lunch: I need that time to recharge, whether by meditating, listening to music or a podcast, or watching a Ted Talk or Netflix show.
I make plans for the weekend or holidays: Making plans with my family helps us not to stagnate at home but to get out of the house and do things together.
I set a bedtime for the kids: Adults need their own time. Keeping kids on a set schedule for bedtime helps parents stay connected and have time to check in on one another.
I don’t try and solve every problem: We are in an industry where people come to us with problems that we do our best to solve. It is okay to guide family and friends toward solving their own problems and making their own mistakes.
I treat myself: A hair appointment, a new outfit, or a mani-pedi are all ways to relax and feel special now and then.
I explore new options: The best time to explore other opportunities is to do it when we don’t have to. If you are happily employed but want to see what other hospitals are like or what opportunities are out there, investigate them. When we are not in a position where we might have to settle, we can explore our own values in a career and determine what is important to us. Many times, this exercise can help us realize what we value in ourselves or desire in a career path or future hospital.
I accept my feelings: It’s okay to express my feelings, whether someone else agrees with them or not.
I’m open and honest with loved ones: When I allow myself to be vulnerable and talk about how I am feeling or anxieties or fears I have, I allow my family to be part of that, which in turn has helped them feel more involved with my life rather than just being spectators.
Check out our Fear Free on the House page for resources on wellness, quick tips, and more!
This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.
This course is dedicated to helping animal care professionals learn and practice skills to promote a more positive personal welfare. Throughout this course, you will learn how to care for yourself—and the humans around you—to create an environment and a lifestyle that is Fear Free for people as well as for pets! Through thought-provoking material, tips, and engaging content, you’ll learn healthier habits by challenging old ways of thinking and learning how to better protect human emotional welfare just as we do for animals!
This course contains 6 lessons:
This course was written by Monique Feyrecilde, BA, LVT, VTS (Behavior) and is approved for 1 hour of RACE CE.
Veterinary schools around the country have come to recognize the emotional challenges veterinary students face as they work to complete their degrees and have stepped forward to provide them with help. Right now, every Association of American College of Veterinary Medicine (AACVA) member school offers some kind of program design to help students maintain mental health.
Kathleen Ruby, PhD, a psychologist based in Neskowin, Oregon, helped create the first mental health program for vet students, at Washington State University College of Veterinary Medicine.
“I was hired as one of the first counselors/mental health practitioners in the country for a college of veterinary medicine in 1998,” she says. “At the time, the position was quite ill-defined. It had been set up at the request of several faculty who found themselves counseling struggling students not just academically, but regarding personal issues and mental health problems.”
Dr. Ruby had been informed of two suicides of students in the college within a decade, and between these tragedies, and some faculty feeling uneasy about the one-on-one care many students seemed to require, the administration was persuaded to hire a professional to aid and support students.
“As a PhD mental health therapist with 12 years of experience running a private practice, as well as having helped a medical social worker work with students in my husband’s medical residency, I was seen as a good candidate,” she says.
At first, Ruby’s position was viewed as similar to an in-house university counseling center, where students made counseling appointments when they felt they were needed, and the counselor served as an in-house therapist.
“The program continued this way for a couple of years, and I found myself inundated with anxious, depressed, and overwhelmed students,” Ruby says. “The levels of anxiety, anxiety disorders, and mild to moderate depression were much higher than I was used to seeing in my private practice.”
Ruby notes that most vet students are young adults, which is the prime age for some mental illnesses to appear.
“I found myself dealing with several bipolar breaks,” she says. “Acutely, there were students who were victims of sexual assault, rape, and domestic violence, as well as divorce. More chronically, we had several students who had a great deal of childhood trauma, which they’d been able to cope with until put within the pressure cooker of an extremely difficult curriculum challenge.”
Ruby found–and other counselors in CVMs agreed–that the academic intensity; the closed nature of programs in which classes are small, with approximately 100 students who remain together all four years; the financial challenge of paying for medical school; the young-adult life stage; relationship challenges; and personal challenges inherent in medical training all contributed to making veterinary medical training a challenge to student mental health and well-being.
“Once this was ‘diagnosed,’ we began to craft programs to address some of the major stress points in the environment of training itself,” she says.
Fast forward to 2022, and students at vet schools in the U.S., as well as some in Australia and New Zealand, have access to mental health programs designed specifically for them. In addition, the AAVMC now offers an Accepted Student Wellbeing course for new vet school students, and is partnering with several organizations, including the Veterinary Mental Health Initiative, to create tailored resources on specific topics for students, staff, and faculty.
At University of California at Davis, the school of veterinary medicine student mental health program is designed to be multifaceted to meet student needs through the entirety of their professional school experience, according to A. Zachary Ward, Ph.D., coordinator of mental health and wellness programs.
“We start by interfacing with our first-year students in their first weeks of the program,” he says. “We work to overtly promote the focus on mental health and wellness at our school, and reduce the perceived stigma associated with reaching out for help when needed. We provide multiple presentations on mental health topics over the years and serve as mentors to the Health and Wellness Club, a student-run organization on our campus.”
The program also provides consultation to students, faculty, and staff on mental health-related topics, with particular focus on consultation around how someone can help a student when concerned about their mental wellbeing.
“We also explore methods for promoting mental wellbeing within the systems of our campus,” says Ward. “However, the bulk of what we do is provide direct clinical services to our students through individual psychotherapy, crisis intervention, group counseling, and couples therapy.”
These efforts to help vet students navigate life is paying off at UC Davis, according to Ward.
“Results can be measured in several ways, using metrics that we use to show psychotherapy works, via students’ responses to mental health symptom surveys and client satisfaction surveys,” he says. “However, to me, it’s the qualitative feedback that we receive from students that really tells me that our program is making a significant impact in their lives.”
Ruby believes the best gauge of success is how far and wide the understanding of mental health issues and the importance of personal well-being has spread throughout all echelons of the veterinary profession in the past two decades.
“Leadership at veterinary colleges and throughout the profession have gone from being somewhat apprehensive about the need for such care and training to becoming enthusiastic supporters and advocates,” she says. “Almost all the colleges now have at least one mental health professional, and some more than one. Most have well-integrated and sustainable wellbeing programs that are woven throughout the curriculum.”
Veterinary mental health and its challenges have been recognized, studied, and reported on throughout academic journals and popular media, Ruby says. She finds that this proliferation of knowledge, resources, training, and awareness-building has been a positive and helpful force within the profession.
“Perhaps the most exciting trend for me is that many of the speakers at educational conferences, and some of the current counselors, authors, and researchers are now DVMs who have recognized the need within their profession and have gone on to get additional certification in mental health and well-being fields to work within and improve the health of their own profession,” she says. “I can think of no greater validation than that!”
This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.