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Bernadette Kazmarski
We think of Fear Free techniques for handling pets in shelters, at veterinary visits, and in our homes. But some cats need to be brought to those places in a most stressful way—being caught in a humane trap. Fear Free techniques can help relieve stress even in these situations.

Most cats are trapped for TNR—neutering, vaccination, and return to a colony. Young kittens and somewhat friendly cats will often be kept for socialization and adoption. Lost cats often need to be trapped, as well as cats in hoarding and humane cases. All of those circumstances are already very stressful.

Being Trapped Violates a Cat’s Instincts

So if cats find boxes irresistible, why would walking into a wire box be frightening to them? Cats will seek and tuck themselves into small spaces for safety and as part of their predatory behavior to both inspect to find prey and hide to ambush prey. But a cat doesn’t want to be ambushed herself, and she needs to feel a sense of security about the space and see a safe exit in order to explore it.

Knowing that, we set up a wire tunnel with one way in and no way out and we expect a cat to walk into it? Yes, we do. They need to be handled, held overnight or longer, and sometimes treated while in a trap too. It’s an immense amount of anxiety and stress for any cat.

Fear Free for Community Cats

This is one area of cat handling where, knowingly or unknowingly, Fear Free techniques have long been used because following a cat’s cues and overcoming her anxiety is the only way to trap successfully.

“Working in TNR/community cat care, I think Fear Free is extremely important,” said Sterling “TrapKing” Davis, founder of TrapKing Humane. “The purpose is to prevent and alleviate fear/stress/anxiety in pets and for our community pets.”

No trapping happens without a plan and preparation for each step of the process, so the cat is treated humanely and experiences the least amount of stress: set the trap in a safe location, use high-value food as a bait, monitor the trap, and when the trap closes behind the cat cover the trap immediately to calm her and eliminate visual stimulation. Then, at each move minding the cat’s comfort and security, carry the trap and transport to wherever the cat needs to go for the necessary services and care.

“It’s things like making sure you have newspapers/pee pads in the trap beforehand. Making sure to cover the traps to calm the kitty and during transports, having a decent temperature and keeping vehicle windows rolled up as wind noise can be really scary, especially with everything going on,” Davis says. “TNR kitties will be a little confused/stressed until you return them back to their colony so Fear Free and understanding it can be extremely helpful.”

Familiarity in the Midst of Chaos

Though there are protocols for trapping, a cat rarely walks into the trap on the first attempt. All cats react to a change in routine with some amount of distrust, and you’re about to put a big change in their routine. Plan the process around familiar elements and adjust as necessary. Here are two examples from my own experiences.

Adding something new to any cat’s environment can create stress. If a cat seems particularly fearful, I’ll often start by conditioning her to the trap: set up the trap, sanitized and sprayed with pheromones, secured open so it can’t accidentally shut, and the cat can walk in and out, rubbing her scent on it. Feed her in the open trap until she seems comfortable, and when ready set the trap so it shuts when she confidently walks in for breakfast.

If the cat has a regular caretaker, they can participate to keep the cat’s routine as familiar as possible. In trapping a colony of 10, I made the plans, set the traps, then left to remove my scent and activity while advising the caretaker in messages. He opened the garage door, greeted them, then sat down with his coffee as he always did. We trapped them all in two days with very little stress because they were confident enough of their circumstances and caretaker to walk into the traps for their food.

Stacy LeBaron, host of the weekly Community Cats Podcast, agrees. “Incorporating some Fear Free techniques into a good trapping plan could benefit both the cat and the trapper during the trapping, surgery, recovery and release stages. Being calm, quiet, and relaxed are bedrocks to successful trapping and colony management,” she says.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Bernadette E. Kazmarski is a self-employed commercial artist, writer, graphic designer, illustrator, and fine artist whose portfolio includes hundreds of commissioned pet portraits as well as landscape and wildlife artwork. She is author of the award-winning daily blog The Creative Cat featuring feline and pet health, welfare, adoption, and rescue, plus humor, poetry, and lots of cat photos. Bernadette has been rescuing and fostering cats since 1980 and works with her local TNR organization to TNR or foster/socialize. Her current feline family includes a mom and litter of five incredible house panthers and five former feral rescues in training, plus two rescue fosters from her neighborhood.

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Sandra Toney
Animal shelters are probably one of the places that cause the most anxiety for a pet. They are confused and scared in the unfamiliar surroundings. More and more shelters are using the skills they learned from the Fear Free program for dealing with distraught and frightened animals. The more that shelter staff use what they learn from the Fear Free program, the more animals they can help to become happy and adoptable pets.

“The Animal Welfare League of Alexandria (AWLA) has always strived to provide the best care to the animals in our facility, and by having all of our staff undergo Fear Free training, we are expanding the way we can help animals be healthier and more comfortable,” says executive director Stella Hanly. “I’ve been so excited to see how our staff has expanded upon these core principles to engage with each animal individually and help them on these next steps of their journeys.”

The Virginia-based nonprofit shelter has been a refuge for homeless pets since 1946. The shelter cares for more than 2,000 animals per year: everything from cats and dogs to iguanas and chinchillas. Five hundred volunteers provide a much-needed boost to day-to-day staff.

Gina Hardter, director of marketing and communications, first became aware of the Fear Free program several years ago when she was looking for a course on dog behavior.

After looking into the program, shelter management decided the entire staff would benefit from Fear Free certification. “We are always looking for ways to advance the level of care we can give to our animals, to keep them happy and healthy,” Hardter says. “The Fear Free approach provided structured guidance that could be used consistently by all of our teams.”

Becoming Fear Free certified gave the team direction in practices they had been considering, says adoptions manager Sean Furmage. “It was a good way for all of us to be working from the same set of information, especially about animal body language, as well as great advice on how to reduce stress in our interactions.”

The personal victories with certain animals have been another benefit of Fear Free certification. Furmage recalls a young terrier mix named Buddie, who was shy and appeared frightened of the men on staff.  Furmage spent several weeks simply walking by and tossing her treats, not forcing an interaction, and eventually began to sit with her while attempting to take her outside the kennel. When two male adopters came to meet her, he explained to them what they might see with her.

“During their first meeting, she mostly just watched them from a distance. But then they came back a second time and a third time, and that time, she let them pet her and you could see in her body that she wasn’t as scared,” says Furmage. “We offered them the chance to foster her so they could get to know her even better, and I actually drove her to their house so she felt more comfortable.  A week later, they adopted her and have sent us the cutest photos of how well she’s doing with them now.”

Julian Carter, animal care and behavior associate, says becoming Fear Free certified has made a difference in his awareness of animals’ boundaries and how respecting those boundaries can help each animal be more comfortable and less anxious.

“We’re lucky because we can give animals the time and space they need to feel comfortable and, by observing their behavior and reading body language, it helps to cut down on stress and injuries or actions that may result from it.”

Carter had his victory moment with a young, energetic dog named Juice. “He pulled a lot on his leash, was reactive in his kennel, and he didn’t really have any manners. We realized that he needed time to feel comfortable with people, and the consistency of a training plan so that everyone who was working with him was doing the same thing.  It helped him to build expectations, which made him more comfortable around people as well as learning manners and tricks that would be helpful when he went to his new home.”

Several trained staff and volunteers worked with Juice. They took him outside so he could burn off excess energy, making his training fun. Soon, it was wonderful for staff and volunteers to see how far he had come from those days of barking and growling in his kennel. Carter says, “Juice actually just went home earlier this week because of the Fear Free treatment and training approach, which helped get him ready for a home environment.” While ultimately that home was not the right fit for Juice, the team at AWLA continues to work with the dog on his training plan to help him grow and be ready to meet his future family.

Working with sick and injured animals is certainly more challenging than healthy ones. Arianne Killen, senior manager of veterinary and foster care, has worked at AWLA for nearly four years. She says when she’s examining animals and performing standard care, she thinks more about the animal’s stress levels and what she can do to keep their anxiety levels down.

Whenever she’s in the veterinary suite, she remembers her Fear Free training. “They are already in pain and probably very stressed,” Killen says, “but by keeping calm, quiet, and moving slowly and predictably, I can help prevent that stress level from rising, which could make them feel even worse.”

A cat named Church came to the AWLA shelter after being at another shelter for about six months and not getting much attention from potential adopters. He hid under his bed when people came around.

“He was also a little shy about people being around his head because of previous medical treatments,” Killen says. “I realized he was the kind of cat that you just needed to follow his lead. If I put my finger out, he would slowly come up and sniff it, then rub his head against it.  Once I did that, he was so much more comfortable with me, and then I could work with him much more reliably to provide medical attention.”

Hardter recalls an older Cocker Spaniel who came into the shelter. His leg had been amputated after an injury, and he would yelp or scream whenever anyone touched him, or even if he thought they were going to touch him.

“We could tell he was beyond stressed but did not know how to help,” she says. “We followed his lead by giving him space to be with us without forcing an interaction and soon found he was following close behind us, even though he still didn’t want to be touched. One evening when our office was empty, I just sat on the ground near his bed and started talking to him. I wasn’t looking at him but just chatting in a calm, even voice.”

She started reading him her emails because she didn’t know what else to say. Suddenly, she felt something on her arm. To her surprise, he had approached her on his own and leaned gently against her.

“Because of his location, I was able to pet him on his neck – and he didn’t scream.  We sat that way for 20 minutes,” Hardter says. “He still had a way to go before he was ready to find his family, but that was our first sign that he was ready to start that journey and, because we followed his lead, I think he learned that he could trust that people were safe to be around and just wanted to help him.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Sandra Toney has been writing about cats for over 25 years and is an award-winning member of Cat Writers Association and Dog Writers Association of America. She has written for many print and online magazines about cat health and behavior as well as authoring eight books. She lives in northern Indiana with her cat, Angel.
Top photo: Cupcake, courtesy DeSilva Studios; Cooper (rabbit), courtesy Dirty Paw Photography
 
Nancy PetersonClicker training is a simple and fun way to replace unwanted behaviors in frightened kittens with new, desirable behaviors. A tool called a clicker is used. If the sound of the clicker frightens the kitten, a quieter, retractable ballpoint pen can be used. Here’s how it works.

A kitten hisses as you approach the cage. Wait until she stops hissing, click and toss in a treat as close to her as possible, and quietly step back. It shouldn’t take long for her to realize that she gets two rewards when she’s not hissing: a treat and the scary person steps back.

Even if the kitten doesn’t eat the treat, she’s learning. If she eats, repeat your approach, click, treat and back away for two or three more times. If she doesn’t eat after the first few clicks, come back later and try again. Paws up if she ate the treats while you were gone. If she left the treats, carefully remove them and try again the next day with better treats.

What Makes Clicker Training So Effective?

The click lets you capture the exact moment that is being rewarded, and the kitten will make the association between her action and the click and treat. Once the desired behavior is learned, the kitten will let you approach without a click or treat.

Clicker training puts the kitten in control. She chooses to repeat the behavior because she understands that something positive will follow. In a shelter where she may feel like she has lost all control, this is powerful.

You might wonder why clicking is preferable to a “yes” or “good” to mark the behavior. It’s because the kitten will only hear the clicker sound during training, whereas “good” or “yes” are words she’ll hear in other situations. This can confuse her, and the words may lose their meaningfulness. In addition, people’s speech varies, but the sound of the clicker is consistent.

How Else Can Clicker Training Be Used?

When you’re clicker training, you may “catch” the kitten doing something you want repeated. For example, if your goal is for her to come to the front of the crate, click and toss in a treat if she takes even one step toward the front.

As the kitten begins accepting the click-and-treat game, up the ante by putting the treat nearer to the front of the crate. Step back and let the kitten finish the treat. Then, stand still and watch for any movement toward the front of the crate. Click exactly during that movement, give the treat, and step back. The kitten is learning that she can make you click and treat if she moves toward the front of the crate. Once she understands that a step toward the front of the crate is rewarded, wait for her to take two steps before clicking and treating.

When a behavior is understood, give it a name, or cue, such as “Come.” Once the cue is learned, it’s not necessary to click, and rewards can be given less frequently.

How Long Should a Clicker Training Session Last?

Sessions that are five minutes or shorter and more frequent will be more effective than longer, less frequent sessions. Keeping a training log may be helpful to monitor the kitten’s progress and, if you’re working with more than one kitten, reduce confusion on your part.

What Treat and When?

Pick a time when the kitten is hungry and a treat that is pea-size (you can break up a larger treat) and soft so the kitten can eat it quickly. That way she remembers why she got the treat and is more likely to repeat the behavior.

What’s a Target Stick and How Is It Used?

A target stick can be a plastic spoon (easy to disinfect) with a long handle. The goal is to get the kitten to touch her nose to the end of the handle, which you place near the crate door. Hold the spoon end and the clicker in the same hand. (When the clicker is held in the same hand as the spoon, the noise it makes can seem loud to a kitten. If the kitten is frightened by the noise, switch the clicker to the other hand so it’s farther away.)

If the kitten is scared by the handle, smear tasty canned food on the end. The moment she moves toward it, even if she just turns her face to it, click, remove the spoon and toss in a treat. The moment she finishes the treat, offer the handle again. If she doesn’t make any movement, place the handle an inch or two in front of her. Click and treat when she touches the handle with her nose.

Once she reliably touches the handle, offer it to her at a slight distance, so she has to move toward it. Are we having fun yet? Let the kitten absorb the experience, and train again in a few hours or the next day.

What’s the Best Way to Use the Target Stick?

Once the kitten is eagerly touching the target stick, raise the bar by getting her to follow the stick back and forth across the tabletop or onto your lap.

Do Kittens Need to Be Separated for Clicker Training?

Because they learn from one another, it can be beneficial to initially keep kittens together in their crate and train them together. A more frightened kitten may see her bolder littermate getting treats and decide you’re not so bad after all. On the other hand, it may incite aggression between kittens so observe carefully to determine whether to train them together or separately.

Clicker training is fun. It can be used to teach many practical behaviors, such as come, or tricks, such as “high five.” Practice clicker training with your personal pets to help you get the hang of it so you can effectively socialize frightened furballs. You’ll increase their chances of adoption into a forever home, and that’s worth lots of clicks and treats!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Nancy Peterson worked as a registered veterinary technician, trainer of dogs for people with disabilities other than blindness, and was Community Cats Program Manager for The Humane Society of the United States. She retired in 2015 and currently serves on the boards of Neighborhood Cats and The National Kitten Coalition. Nancy volunteers as a foster and cat cuddler for her local animal shelter, Colorado Animal Rescue (CARE). During COVID, she became an avid birder and is working to protect cats and birds by building bridges between cat and bird advocates.

Resources

“Getting Started: Clicker Training for Cats,” by Karen Pryor

“Fearful Kitten Socialization 101”

https://static1.squarespace.com/static/590a7f1303596e669d422f5d/t/5ed50c3595645801a7a41f3e/1591020601625/Fearful+Kitten+Socialization+101.pdf

Heather E. LewisAnyone who works in a shelter can agree that it is difficult to create an environment for dogs that helps them relax! Dogs want to be in homes, not in the shelter, so it can be a tricky problem.

What can we do with housing to create the best possible Fear Free temporary home? Here are some tried-and-true dog housing basics for a Fear Free shelter experience.

Double-Sided Housing

This gives dogs access to two different compartments, usually separated by a small door. This arrangement is useful for three reasons:

  • It is easier to clean the run. While it is important to get the dogs out for exercise, a minor spot clean can be easily accomplished with the dog in the other compartment, which leaves more hours available for meaningful enrichment time. (Note: be cautious of major hose cleaning while a dog is on the other side of a guillotine door as the sound of the hose can be stressful for some dogs.)
  • The dog has a separate clean side and bathroom side. While it is best to take dogs outside for potty breaks, some dogs cannot make it for long hours without a bathroom break and it is extremely stressful for many dogs to have to soil their living areas. If given the chance, most dogs will choose to eliminate away from where they sleep and eat.
  • The dog has more space. In shelters, we are often guilty of providing dogs far too little space. Some shelters have double-compartment housing, but they drop their guillotine doors to house more dogs. Unfortunately, this creates more stress for each individual dog, and works against positive outcomes.

Right Size the Housing

What is the right amount of space? It is hard to tell because many dog housing minimum requirements contradict each other. Here are the rules of thumb we follow:

  • The dog should not touch the sides of the enclosure when moving normally. Happy tail is not happy at all! A dog should wag his tail without hitting it against the run walls. Many runs are too narrow. A five-foot minimum works much better than a typical four-foot-wide run.
  • The enclosure should allow for choices. If a bed takes up too much room in the run,  the dog will not have a choice about whether to lie on the bed or the floor. This is not a good situation, as dogs prefer to have options. Thus, the run should be large enough to allow for a bed, food, water, and an open, unrestricted floor space.
  • A variety of housing sizes is desirable. Very large dogs and bonded pairs will benefit from oversize or double runs. You can retrofit existing runs with side-to-side openings to allow for this possibility, or simply remove a run panel or two to allow for a few extra-large runs. On the other hand, very small dogs can feel vulnerable and frightened when housed in very large runs. Create a few smaller double-compartment runs or cages with puppy portals for very small dogs who prefer a smaller space, away from the big dogs.

Inside/Outside Is Best

Inside/outside housing has gone in and out of vogue, but it is now considered to be the preferred standard. When given the choice, dogs will appreciate the fresh air and will spend time outside whenever the weather is nice. If you use indoor/outdoor housing, remember these tips:

  • Upsize the inside portion of the run so the dog is still in a humanely sized space when the guillotine is closed, such as overnight.
  • Consider local weather when orienting the outside portion. East and south are some of our favorite orientations, while north is often too cold or windy and west is often too hot.
  • Weatherproof the guillotine door opening with a second weather door such as a saloon-style door.

Properly designed basic dog housing can help support your behavior, health, and adoption programs. It reduces fear, anxiety, and stress, thereby assisting dogs in finding their forever homes.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.
 
Heather E. Lewis
While the best place for a dog or a cat is a loving home, a shelter can be a lot less stressful if the design considers the social, physical, and physiological needs of each animal. One important topic for creating Fear Free spaces in a shelter is lighting. Below are some practical ideas every shelter can incorporate:

  • Sunlight Is Best. No matter what we do with artificial lighting, we cannot replace the benefits of natural sunlight. Regardless of the age and quality of your shelter, it’s possible to find ways for the pets to experience daylight. For dogs, outside play time or walks will make a positive difference for behavior and well-being. A catio can be a great addition for adoptable cats; they will enjoy sunbathing and exploring a safe outdoor environment. Even if your shelter is extremely limited, look for ways to add a glass door or a tube skylight to let in natural light. Daylight benefits:
    • Reinforces natural circadian rhythms.
    • Improves staff and volunteer productivity and mood.
    • Natural UV disinfection for spaces receiving direct sunlight.
    • Energy savings for spaces that do not need to rely on much artificial lighting.
    • Creates an environment that feels more natural.
  • Replace Fluorescent Fixtures with LED. If you’re building a new shelter, this is required by energy codes, but many people do not know to replace older fluorescent lighting in their current shelters. Fluorescent fixtures buzz and flicker, and these disturbances are more obvious to dogs and cats than to people because of the way pets see and hear. Properly designed LED lighting converts alternating current to direct current at the fixture, which eliminates buzzing and flickering. As a bonus, LED fixtures use far less energy than fluorescent ones, so lighting replacement projects pay for themselves quickly.
  • Go Dimmable. LED lighting fixtures are easy to specify with dimming controls. This is a wonderful feature as it allows shelter staff to brightly light spaces when they are being cleaned or during adoption hours, but to turn down the lights during quieter times so dogs and cats can rest more easily throughout the day.
  • Keep It Dark at Night. If it is necessary to keep a light on at night for staff safety, specify a fixture that emits red light. Because dogs and cats do not see colors on the red end of the human visible spectrum, a red light creates a darker space for pets at night, allowing them to sleep normally in the shelter.
  • Use Cool Color Temperatures. Lighting can be designed to balance beautifully with natural daylight. Fixtures that are color balanced but tuned toward cooler color “temperatures” will feel more like daylight. We specify fixtures that emit light in the 3500 – 4000 Kelvin range. These are cool but not so cold as to feel institutional. The goal is for spaces to feel clean and crisp! Be careful to specify all fixtures in a similar color temperature so they blend well together.
  • Light Adoptable Animals Well. While we like animals to rest well during non-adoption hours, we also want them to leave the shelter quickly and go to their forever homes. Adoption spaces should be lit more brightly than circulation areas where people are viewing, so the animals show well and gain the attention of potential adopters.

A good lighting design can help reduce fear, stress, and anxiety in a shelter setting and can help the pets go home more quickly. It is well worth the investment!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Heather E. Lewis, AIA, NCARB, is a principal of Animal Arts, an architectural firm that has exclusively designed animal care facilities, including veterinary hospitals and animal shelters, for more than three decades.  She has worked on dozens of projects across the country, both large and small in her 19 years with the firm.  Heather is a member of the Fear Free℠ Advisory Board and assisted in creating the Fear Free facility standards for veterinary hospitals.  Heather is a regular contributor to various veterinary industry magazines.  She has spoken on the design of facilities for the care of animals at dozens of national and regional conferences including Fetch Hospital Design Conferences, the UC Davis Low Stress Animal Handling Conference, and the Humane Society of the United States Animal Care Expo.
Linda Lombardi
Spending extended time in a shelter or veterinary hospital is stressful for cats. Judith Stella researches how they respond to their environments and what we can do to make life easier for them.

“The quality of the environment is going to impact their welfare, whether in homes, shelters, or research facilities,” she says. “So I’m interested in, how do we optimize that environment to minimize distress, particularly when they are singly housed in cages?”

In a series of studies, she has looked at effects of various environmental factors and, more recently, how cats of different personality types respond. The results provide food for thought about what we should provide for cats who must spend time in confinement.

Surroundings

One study looked at the properties of the room in general, comparing the importance of that environment to what was provided in the cat’s cage. One type of room, which she called “managed,” was quiet, with a consistent caretaker who fed, watered, and cleaned cages at the same time every day. The “unmanaged” room tried to mimic the typical shelter or vet hospital. “We played recordings of dogs barking, had loud music playing, people walking in and out, and we turned lights on and off when we walked in and out of the room.”

It’s not surprising that cats preferred the quiet room, but Stella was surprised to find that the room was even more important to them than the environment in their cage.  “In the managed room they did better regardless of whether they had an enriched cage or not,” she says. “Even in the absence of an enriched cage, they still tended to adapt more quickly than the cats in the unmanaged room.”

Personality Variances

Using what that work determined was the optimal environment for the room, the current study then looked at individual differences. Fifty-five cats were housed for three days with enriched cages and a predictable husbandry schedule. Behavior was recorded hourly, as well as the cat’s response to the approach of a familiar and unfamiliar person at the end of the third day.

Owners completed a questionnaire about their cats’ personality traits, and an analysis found that the cats fell into two groups. The 22 cats in Cluster 1 were described in terms such as shy, mellow, and timid; the 33 in Cluster 2 were active, curious, and easygoing.  It turned out that the cats’ use of the resources in their cage depended on which cluster they were in. Cats in Cluster 1 tended to be alert and tense and used the hide boxes; cats in Cluster 2 were more relaxed and spent much of the time on the perch.

The results of the familiar/unfamiliar person test also differed by cluster. Owners described cats in Cluster 2 as sociable and cats in Cluster 1 as timid with strangers but friendly with familiar people. Cats in Cluster 1 took a longer time to investigate a new person but were just as social with a familiar person as Cluster 2 cats.

Cats Love Consistency

The “familiar” person was the one who had been taking care of them over the three-day period, whom they hadn’t known previously. This shows that the cats developed something of a relationship in that short period of time and indicates the importance for at least some cats of trying to keep down the number of people they’re exposed to.

“For those cats that are more stressed by unfamiliar people, having a consistent person take care of them every day will help them adjust a little more quickly,” Stella says. In most institutional settings it can’t be the same person every day, but in a shelter, two caretakers per cat instead of many could help. In a hospital, cats might benefit from having the same tech do all the treatments over the course of a day.

The researchers also looked at fecal glucocorticoid metabolites in an attempt to use a physical measure of stress that could be collected non-invasively, but results were not significant. Stella thinks this is partly because the time period was too short, but also because most cats did not produce a sample every day.

“This research aligns with previous work that demonstrated cats display individual variation in their behavior,” says Kristyn Vitale of the Human-Animal Interaction Lab at Oregon State University. “This can be applied by any person who owns or works with cats. It is important to recognize some cats will be more stressed in certain situations than other cats, so we should make management and housing decisions based on each cat’s behavior and stress level. Through a consideration of cat individuality, we can work toward forming healthier cat-human relationships and increase the welfare of cats.”

Stella says that since we won’t always know the cat’s personality type and coping style, for example when admitting them to a hospital or shelter, we can make the environment work for the largest number of cats by being aware of these different needs.

“The cats are going to need different resources, or will use the resources provided to them differently, depending on those temperament traits. For some cats, having a hiding box is going to be imperative for them to be able to cope; for others, maybe not, but providing it for everybody will make sure we cover the ones that really need it,” she says. “Give them those resources in the cage, make sure we keep the room quiet, minimize traffic, have consistent people working as caretakers as much as possible, and it will give the greatest number of cats the best opportunity to cope and adapt to the environment.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Linda Lombardi writes about the animals who share our planet and our homes for magazines including The Bark, websites including National Geographic and Mongabay.com, and for the Associated Press. Her most recent book, co-authored with Deirdre Franklin, is The Pit Bull Life: A Dog Lover’s Companion.

 

Arden MooreWhile there are no national statistics available on the rate of adoption of black pets versus ones with light-colored coats, shelter experts say that creative, cost-saving strategies are educating people and drawing attention to black cats and dogs to help them land in loving homes. Here’s how they’re doing it.

But first, let’s debunk a few myths about black dogs and cats. For starters, there is no scientific basis that black cats bring bad luck. Or that black dogs seem to be more at risk for health issues.

Okay, it may be trickier to take a selfie with a black dog than one with a red-and-white coat, but it can be done.

One common belief is that dark-colored dogs and cats have a more difficult time finding homes. That may or may not be true.

“In shelters, we do tend to see black dogs and cats get overlooked by potential adopters,” says Gary Weitzman, DVM, veterinarian and president/CEO of the San Diego Humane Society. “But it may not be as significant as we once thought. There are some studies that show that there are simply more black pets because black coloration is a dominant gene. Sure, black pets can be undeservedly overlooked by adopters, but the good news is that there are wonderful people who will only adopt black pets knowing this.”

Get Them Seen

At the San Diego Humane Society’s shelters located throughout this Southern California county, the staff hosts special adoption promotions for black cats and dogs. They also reach out on social media and to the news media during such holidays as Black Friday, Black Cat Awareness Day and Black Dog Awareness Day.

The shelter also recruits professional photographers who volunteer their time and talents to photograph all their adoptable animals, with special attention given to showcase those sporting black coats.

San Diego has also lifted its policy of not allowing people to adopt black cats during the weeks leading up to Halloween. Cats of all colors are up for adoption year-round.

“The fear was that these cats would be used in satanic rituals, which is a total myth,” says Dr. Weitzman. “The results? Most of the cats were euthanized due to shelter overcrowding. Preventing hundreds of animals from finding good homes by putting up unnecessary and ineffective barriers isn’t the answer to protecting them.”

In St. Louis, the Humane Society of Missouri found a clever way to showcase black dogs.

“In 2016, we had a large number of black dogs here, so we developed the Black Dog Club,” says   shelter animal behavior manager Linda Campbell, RVT, CPDT-KA, who is one of only 16 veterinary technician behavior specialists. “Everyone who adopted a black dog got a Black Dog Club t-shirt and every six months or so, we would host a get-together with Black Dog Club adopters at a park we have across the street from our shelter. Now, we no longer have a problem adopting out black dogs.”

As for black cats, Campbell says giving clever names to adoption campaigns works. The shelter has been successful with its “Desperate House Cats Looking for Homes” (a play on the popular television shows named Desperate Housewives) and “Pick Your Price” (a play on long-running game show The Price Is Right). Adopters often receive a free bag of cat food and qualify for a free veterinary visit. Black kittens and cats up for adoption often sport pastel-colored collars to help them stand out.

“Our volunteers are trained in our feline enrichment program,” says Campbell. “These volunteers interactive with cats and kittens in our get-acquainted rooms with battery-operated toy bugs for cats to chase. For our shy or reserved cats, we spend time helping them relax in their kennels by taking the stick end of a wand toy and wiggling it under newspaper. We have found that they are not as afraid of seeing the stick moving as the other end of the wand toy. And, we do a lot of brushing for the cats. It has helped bring out the confidence and the personalities of our cats.”

Color Coded

The walls in the dog kennels have been lightened in color to help black dogs show up better. And, to encourage these dogs to be more interactive with potential adopters, the staff has installed Snack Tracks with a how-to sign posted on each kennel that sports glass fronts, not open cage bars.

“We take a colorful PVC pipe and install it in front of the kennel and into the cage,” explains Campbell. “There is a cup with dog food next to it. Anyone passing by can drop kibble into the tube to fall into the dog’s food bowl. So, instead of the dog jumping, they stand and look at the potential adopter and then look at the bottom of the PVC pipe. Kids especially love dropping treats in. This has really helped our adoption rates.”

Equally effective has been working with photographers who know how to use proper lighting and welcoming settings to take photos of black cats and black dogs up for adoption.

“A lot of these animals have wonderful personalities and we make sure to tell their stories so that when people come into our shelter, it is the personality of that animal – not the color of his coat – that matters most to them.”

Move Along

In the Minneapolis area, the Animal Humane Society ranks as the third largest animal shelter in the United States. It actively works with shelters in the South and local rescue groups to transport black dogs and black cats to their large shelter to give them better chances of being adopted.

“We do four transports a week to Alabama, Texas and Mississippi to bring back to our shelters senior dogs, special-needs dogs and of course, black dogs,” says Mary Tan, Animal Humane Society public relations manager. “We purposely tell them not to send us their highly adoptable pets – send us the ones who need help getting adopted. About 70 percent of the ones sent to us have behavior or health or age issues.”

Tan shares the story of a black dog named Buddy who was extremely obese. The staff worked with shelter veterinarians to help this Labrador retriever shed 50 pounds and surgically remove fatty tumors. When Buddy was down to 150 pounds, they staged weekly public weigh-ins – an event covered by the local media. As he lost excess pounds, his friendly personality emerged and so did his activity level.  He got adopted when he was at a healthy 98 pounds.

“The story of Buddy’s weight loss was highlighted during the television ratings sweeps, so that helped bring attention to him and black dogs,” says Tan.

Tan also sees the value of teaming up with non-pet groups in her area. She recalls the day a young man surrendered a young black cat because he could not find an apartment that permitted pets.

“This young cat was scared, cowering in the back of his cage and would not eat,” says Tan. “So, we moved him into my office and within a day, he was all over me with affection. He had also been declawed and a senior living home was looking for a declawed cat for their residents. Binx is now happy bringing joy to residents there.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Arden Moore is The Pet Health and Safety Coach. She is a best-selling author, radio show host, in-demand speaker and master certified pet first aid/CPR instructor who travels the country teaching with Pet Safety Dog Kona and Pet Safety Cat Casey. Learn more at www.ardenmoore.com and www.facebook.com/ardenmoore.
Linda LombardiWhen asked why they don’t volunteer at a shelter, people often say they don’t have time. What if they knew that just 15 minutes of quiet petting could have a measurable effect on a dog’s wellbeing? That’s the result of a recent study.

Research has shown the benefit of repeated sessions of human interaction for shelter dogs. “We wanted to see, if you only had time to stop after work for fifteen minutes and go in and pet a dog, would it have a positive impact on that dog?” says lead author Ragen T. S. McGowan, research scientist at Nestlé Purina.

To answer this question, researchers chose 55 shelter dogs who could safely interact with strangers. The dogs were fitted with cardiac monitors, and saliva samples were taken before and after the session. Volunteers were asked to sit in a small room with the dog and pet them calmly, speaking in a soothing tone of voice. The session was recorded for behavior analysis.

Petting Benefits

Measurements showed that the dogs had lower heart rates at the end of the session, as well as increased heart rate variability. Heart rate variability — whether the distance between heartbeats is regular or irregular — is an indicator of emotional state. Under stress, heartbeats are more regular. The increase in heart rate variability showed that the dogs had become more relaxed.

Cortisol measures did not show a difference, which McGowan says is not surprising in such a short time. She also notes that cortisol can be tricky to interpret because it’s really a measure of arousal, which can be negative or positive. However, the fact that cortisol did not increase suggested that the dogs were not stressed by the experience.

The dogs’ behavior also showed increased signs of relaxation, although the study did note individual differences, with the dogs falling into three general groups. “We had a good portion of the dogs that enjoyed this so much that they just melted into a puddle in the person’s lap,” she says. “We had other dogs that enjoyed it but also enjoyed walking around checking out the room, then going back to the person.” The third group seemed to not quite get it. “They stood at the door, like they were saying, ‘Are we going for a walk now? What are we doing in this room?’ ” she says. “But regardless, in all the dogs we saw a positive impact in their behavior.”

Volunteers Benefit Too

Erica Feuerbacher of Virginia Tech, who studies shelter dog welfare, calls this study “fascinating and very important.” She says, “The idea that you can just pop in and spend 15 or 20 minutes with a shelter dog and improve its welfare opens the door for more people to interact meaningfully with shelter dogs and know that they’re making a difference.”

Since the study shows the value of just sitting quietly with a dog, it also opens up opportunities for volunteers who don’t have the physical ability or inclination for more strenuous types of interaction, she says.

Volunteer training is important, since first meeting a stranger is exciting, and most people aren’t naturally inclined to greet dogs in a calm way. Volunteers for the study were given specific instructions on how to pet and interact with the dogs. “I don’t think it would take too long to train people to interact appropriately and let the dog have some say in whether they want to approach and interact,” Feuerbacher says.

The study also highlights the importance of providing shelter dogs opportunities to relax. McGowan says the interaction in the study was different from what dogs usually had with volunteers at this shelter. “In most cases the volunteers walk dogs, so dogs see a volunteer and think, ‘Oh, I’m going on a walk,’ which is exciting,” she says. “We wanted to try to trigger the opposite positive emotion, that state of relaxation, because that’s something shelter dogs often don’t get much opportunity for.”

Relaxation Nation

Dogs in shelters are already in a stimulating environment, with lots of noise and activity, but often the only enrichment they get provides even more stimulation. “You go into a shelter and often the dogs are bouncing off the walls, and there is the idea that they have this pent-up energy and what they need is to get out and run,” says Feuerbacher. “We’re now starting to challenge that notion a little bit. Do we know, is that really what they need?”

A lot of what we do with our dogs at home — cuddling on the couch watching TV, say — is like the calm interaction in this study. While it seems as if we’re doing nothing, it’s an important bonding experience. And while shelter dogs may appear to already spend a lot of time doing nothing, it’s a different kind of nothing. “They may be doing nothing active, but are on high alert the whole time, rather than getting to relax,” she says.

Shelters can give dogs breaks from that stimulation in several ways. One that Feuerbacher suggests is an office foster program, where a dog gets to hang out in someone’s office at the shelter for a few hours.

McGowan also notes that relaxed dogs are easier to work with. Sitting quietly with a dog for 15 minutes ahead of a veterinary exam or grooming is worthwhile for everyone involved, she says. “Spending that time to get that dog into a more positive relaxed state ahead of that handling makes the whole interaction go a lot easier.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Linda Lombardi writes about the animals who share our planet and our homes for magazines including The Bark, websites including National Geographic and Mongabay.com, and for the Associated Press. Her most recent book, co-authored with Deirdre Franklin, is The Pit Bull Life: A Dog Lover’s Companion.

Linda Lombardi

There was a time when formal shelter behavior evaluations for dogs seemed like an important breakthrough. But while an objective way to assess behavior seems like a great idea, it’s increasingly clear that these batteries of tests aren’t doing the job it was hoped they’d do.

In 2016, Gary Patronek, DVM, and Janis Bradley published a paper analyzing the literature on canine behavior evaluations, concluding that they were “no better than flipping a coin.”

This did not prompt immediate abandonment of these tests and there were some understandable questions about their conclusion. How was it possible for their review of the literature to conclude that these tests were not valid and predictive, when individual papers said that they were?

In a new paper they address those questions, delving into statistical issues, the difference between colloquial and technical uses of words like “valid,” “predictive,” and “reliable,” and the kind of evidence needed to justify using a test for real life–and sometimes life and death–decisions.

Testing the Tests

Standards exist for judging whether a test has real-world applicability. “This is not something we need to reinvent,” Bradley says. “There is robust human diagnostic test literature that tells us how to do this and what acceptable standards are, and behavior evaluations in dogs–at least the ones that we looked at, that were intended to have application to dogs in shelters–simply don’t meet any reasonable standard.”

One problem with research on predictive ability of behavior evaluations is that most of it has been done on owned dogs, not dogs in shelters.

“Epidemiologists will tell you there’s no such thing as saying a test is valid,” Bradley says. “All you can ever say is that we’ve demonstrated validity with this population, in this context, with this exact instrument. If you change any of those things–and likely all of those things are going to change in any application in a shelter–any claims you make for validity go completely out the window.”

Many shelters modify protocols, and it’s impossible to perform a test as consistently in the shelter environment as in a lab. Tiny details can change results. One study showed that factors like the evaluator’s height and how much they leaned over changed the outcome. “Try to imagine the world where you’d have the kind of consistency that would eliminate confounds like that in a shelter environment,” Bradley says. “It could never happen.”

The context is also different, and in an important way. The ability to identify aggression is of greatest concern in these evaluations, and results can vary by environment.

“The most common underlying motivations for aggression are fear and anxiety because aggression is distance-increasing behavior,” says veterinary behaviorist Wailani Sung, DVM, of the San Francisco SPCA. “Dogs in the shelter are already lower in tolerance because their overall stress level is so high. So they could test more negatively in a shelter environment versus in a home where they have more stable relationships and a more consistent environment.”

Another problem is that serious aggression is rare in dogs, and those dogs probably don’t get evaluated at shelters. “Most shelters eliminate the tail end of the bell curve without ever subjecting them to a behavior evaluation,” says Bradley. “If everyone’s afraid to go into the kennel with the dog, they’re not going to take it out and do a behavior evaluation.” For statistical reasons, it’s more difficult to design a reliable test for a rare behavior if there’s a concern about false positives. In this instance, false positives–a result that claims to show a dog is aggressive when he isn’t really–can result in unnecessary euthanasia.

“This entire enterprise to a certain extent appears to be based on an idea that there’s some elevated risk with regard to shelter dogs,” Bradley says. “There’s no evidence that this is the case.” Shelter dogs are no more or less likely to someday show aggression.

What’s the Alternative?

Although there’s a considerable body of research questioning the validity of behavior assessments, it takes time for that to trickle down to the real world. “There’s a huge discrepancy between the academic world that has been studying these things versus the practical world that’s out there on a day-to-day basis that still has the pressure of putting safe animals out into the world,” says Jeannine Berger, DVM, vice president of rescue and welfare at the San Francisco SPCA.

Change is hard, and this is a hard kind of change. “Sometimes you don’t want to be shown that what you’re doing is not helpful and may be harmful. That’s a bitter pill to swallow,” says Dr. Sung.

Dr. Berger says discussion about behavior assessments has increased since the ASPCA came out with a position statement last year referring to this literature. “People actually in the field are now starting to question if this is the right approach to making those decisions,” she says.

Amy Marder, VMD, who spent much of her career working on these types of assessments, now believes the best approach is for staff to observe dogs in day-to-day interactions and keep good records. This doesn’t have to involve more work or resources, since it happens during physical exams and walks, which need to be done anyway. “You can get a lot of information from doing routine procedures rather than a formal evaluation,” she says.

This is what San Francisco SPCA does. “We use the five freedoms model to assess welfare, and everyone is trained on that,” Berger says. “We are looking at, are they eating, are they drinking, are they comfortable in their environment, are they fear free and distress free, are they performing normal behaviors, are they free of illness and disease,” she says. “We use that to assess each animal every day, and anything out of the norm is reported and is addressed.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Linda Lombardi writes about the animals who share our planet and our homes for magazines including The Bark, websites including National Geographic and Mongabay.com, and for the Associated Press. Her most recent book, co-authored with Deirdre Franklin, is The Pit Bull Life: A Dog Lover’s Companion.

Deb Eldredge, DVM

A wonderful way to educate clients and potentially help out local pet adoption groups is to hold a kitten or cat care clinic. June is an ideal time for a kitten-themed clinic but any time of year will work. You might choose to do a couple of cat care clinics each year; consider one with a focus on senior cats, for instance.

A Job for a Cat Lover

Have a clinic employee who is considered one of your “cat people” in charge of this. If your clinic has a room big enough for a seminar, use that. I have used our local cooperative extension meeting room, usually available free of charge. As an alternative, a community college might have a free room available.

Most communities have local radio talk shows that are always looking for interesting people and events. Between that and posters at local shelters, pet stores, and your own clinic you should have plenty of free PR.

Gather Info and Freebies

Once you have a site, start collecting freebies to hand out. Our local pet store offered up bags and some treat samples. Go directly to companies; for example, Arm and Hammer donated small boxes of litter box deodorant. I have had samples of joint supplements, treats, food, catnip, and toys to put into the bags. You might be able to get starter kits to include as well, especially for kittens. The Pet Poison Helpline will donate magnets. If you got some donations of larger items you can make up baskets for a free door prize raffle for attendees.

Next, look for educational literature. Between AVMA, AAFP, Winn Feline Foundation, Cornell Feline Health Center, and AAHA, there is plenty of wonderful information for cat owners. You can also make copies of any handouts your own clinic has customized.

Involve Some Felines!

With June not only being Adopt a Cat Month/Adopt a Shelter Cat Month but also prime kitten time, I also recruited a couple of kittens from a local shelter. We bathed them, did FeLV and FIV testing, performed fecal checks, and provided their first vaccines. The kittens attended as demo animals for things like nail trims but also with the hope that they would charm their way into new homes. You could also have an adult cat or two present. If you aren’t comfortable using “unknown cats,” bring a clinic cat or employee cat who is good with crowds. I have used my own cats who were certified therapy cats as well as shelter cats and kittens.

Educate and Expand

Have a set list of topics to cover. Basic wellness care is a good starting point. If our clinic was concentrating on kittens I would bring up carrier training and behavior modification to prevent scratching or biting problems. Emphasize techniques to get kittens started on the Fear Free path. For senior cats you might want to discuss one or two of the most common senior cat problems such as kidney disease and arthritis.

Once you start doing “care clinics” you may find you have other topics to cover. Basic first aid is a good one or a nutrition basics seminar. These clinics can draw in new clients and also help your staff in the long run by educating people and answering their questions outside a busy work environment.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.