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Rachel Lees RVT, KPA CTP, VTS (Behavior)As a veterinary behavior team member, I strive to strengthen and improve the human-animal bond in every patient and client I encounter. In behavior medicine, though, we are often fighting a losing battle. By the time clients find us, they have exhausted funds trying different training techniques. The relationship between person and pet is hanging by a thread.

These battered bonds are often related to behavior problems such as destruction to the home, inappropriate elimination, and aggression. In a 2013 study by Jennifer Y. Kwan and Melissa Bain, 65 percent of owners relinquished pets for behavior reasons. This study also supported the use of positive reinforcement, finding that use of punishment-based methods resulted in less satisfaction with a pet’s behavior, which can be damaging to the bond.1

The word “repair” means to restore by replacing a part or putting together what is torn or broken or to restore to a sound or healthy state. How can we repair a nearly broken human-animal bond?  The role of a veterinary technician or assistant can be crucial in mending and strengthening this bond.

A skilled veterinary behavior professional should be able to demonstrate the prescribed behavioral therapy plans, coach the client through them, and be flexible with both pet and owner learning styles.2 In my practice, I describe my role as “case manager”:  the person with whom each client is in contact with most frequently. It is my job to relay information clearly and effectively to the veterinarian and be sure that the entire behavior team (veterinarian, trainer, and owner) are working toward the common goal of restoring the bond.

Counseling aspects of behavioral medicine and marriage/family therapy have many commonalities.3 One of the most profound similarities is how change occurs in the context of treatment. In behavior medicine, our clients may come in with negative thoughts, anger, and fears associated with their pet. The veterinary technician or assistant’s role in the behavior team is to change the emotional experience of the pet along with that of the pet owner. When a family walks into our practice and their pet has been displaying owner-related aggression, my first questions are the following:

  • How are you feeling about your pet?
  • Do you feel safe in your home?
  • What is your current relationship with the pet?

The client needs to express their concerns if treatment is going to be attempted. Behavioral therapy is essential, but the context and triggers of the problem are less important until people can form a more positive association with the pet. After the veterinarian discusses the behavioral diagnosis, I typically break down the information in a more down to earth fashion so the entire family can understand the mental concerns their pet has developed. In this way, the family can begin to relate to the pet and see things through their eyes, and this can jump-start the process of rebuilding the bond.

A second similarity to human-based therapy is the difficulties and barriers associated with clients.4 Most of our clients walk into the consultation room and expect to be told they did something wrong. They may be defensive, anxious, and closed off, reluctant to give a detailed behavioral history, which can impact treatment.

Sometimes clients are fearful about sharing a pet’s aggressive behaviors because they do not want to euthanize their pet. They feel as if they will be judged and forced to make an unwanted decision. One of my strongest skills as a behavior team member is gaining the trust of clients and building a strong rapport early on. I want each client and pet to have a wonderful experience with our clinic, but I also want to have a strong connection with that client, share empathy, and understand each issue from their perspective.

Clients may be at the end of their rope, but usually there is an inch of that rope left to work with. I think of the rope as the bond between owner and pet. Hang on to that tiny piece as it is still technically intact! Each client walks into the practice for a reason even if there is only a tiny strand of the bond remaining. If you can open them up, connect, and gain their trust, you can begin to reshape the negativity they feel toward their pet and repair the relationship.

One of the most important terms when repairing the human-animal bond is “empathy,” the ability to have a deep emotional understanding of another’s feelings and experiences.5 For veterinary behavior team members, this ability is crucial for success with any client or patient.  They should be able to identify and empathize with the fear and anxiety the pet and client may be experiencing. This is the first step in modifying the behavior of both. Psychologist Marshall Rosenberg stated it best: “When we understand the needs that motivate ourselves and others’ behaviors, we have no enemies.” 6

I think this is important to recognize when working to rebuild or strengthen a human-animal bond. It is important for the client and veterinary behavior team to see things from the pet’s perspective. The client can then learn that the pet is not their enemy. The pet is not performing these behaviors to spite them. The pet is fearful, stressed, or anxious and may be trying to keep themselves safe.  Being able to take a walk in someone else’s shoes, or paws, is a vital step in deepening the human-animal bond.

Mending the human-animal bond is not an easy task. It takes the expertise of a strong, educated, and skilled veterinary behavior team to even begin to reunite and mend the connection between client and pet. When working in a general practice, any sign that the human-animal bond is deteriorating between a client and patient should be brought to the team’s attention so the veterinarian can make a referral to a veterinary behavior practice.

As veterinary team members, we all want to save the lives of pets. This begins with keeping a strong bond between client and pet. Giving appropriate, science-based recommendations on training and behavioral therapy can be the first step in this process, starting with puppy and kitten visits. If we all work toward a common goal, we can make a difference.

References: 

  1. Kwan Y. Jennifer, Bain J. Melissa. Owner Attachment and Problem Behaviors Related to Relinquishment and Training Techniques of Dogs. Journal of Applied Animal Welfare Science. 2013; 168-183. https://doi.org/10.1080/10888705.2013.768923

2-6.  Shaw K. Julie, Martin Debbie.  Canine and Feline Behavior for Veterinary Technicians and Nurses. 1st edition.  John Wiley; 2015.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, an Elite Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.
 
 

Unlike any other pet professional, pet sitters spend an extended period of time with the animals they care for, giving them an intimate and unique glimpse into animals’ home lives. Because of this, pet sitters can readily identify opportunities for improvement and spot emerging behavior concerns, enrichment opportunities, and other areas that might otherwise go unnoticed.

This course will equip pet sitters with a scientifically sound knowledge base in animal body language, dog walking, behavior and training basics, enrichment, home life, travel, administering medications, and more so that they can offer top-level Fear Free care to pets and provide owners with basic support and advice. The Fear Free Certified® pet sitter will be empowered to help educate pet owners on reading dog and cat body language and provide ideas for how enrichment and training can be incorporated into the pet’s environment and routine, promoting not only a calmer pet-sitting stay but also a richer, more fulfilling life. We’ll cover everything from the very first greeting of a pet to creating calmer leash walks to delivering medications in a Fear Free manner and much more!

This course was reviewed by PSI (Pet Sitters International) and NAPPS (National Association of Professional Pet Sitters).

Boarding and daycare environments are often fraught with potential stressors for dogs and cats. Pets are away from home, their family is gone, unfamiliar people and animals surround them, and their daily sleep/wake schedule is thrown off. But there are several steps you can take, from setting up the environment itself to adjusting the way in which you interact with dogs and cats, that can help reduce stress and increase calm and safety for both pets and staff.

The Fear Free Boarding and Daycare Individual Certification Program will help you ensure you are thoughtful in every interaction with boarding and daycare pets—from greetings to kennel introductions to overexuberance or shyness. You’ll learn what a Fear Free boarding and daycare environment looks like, feels like, sounds like, and smells like. And you’ll get practical advice on what to do in the moment if a dog or cat struggles when you try to give them needed medications or care, drags you into the play yard, or refuses to enter or leave their kennel.

The purchase of the Fear Free Boarding and Daycare Individual Certification Program provides you with a Fear Free membership, which requires an annual renewal fee and completion of additional annual CE to maintain your membership.

The Fear Free Boarding & Daycare Individual Certification Program is a wonderful educational addition to the pet care service industry. Boarding & daycare facilities will immediately see value in this certification program as staff learns to identify and mitigate fear, anxiety, and stress in pets. The pet owner will be assured that their pets are in the care of professionals who are knowledgeable about the physical and emotional needs of each individual pet. Boarding & daycare facilities will be proud to be considered as “best in care” providers as they promote the wellbeing of their staff and the pets in their care. IBPSA is proud to be part of the Fear Free programs. —Carmen Rustenbeck, CEO and Founder, International Boarding & Pet Services Association

This course was reviewed by the IBPSA (International Boarding & Pet Services Association) and PACCC (Professional Animal Care Certification Council).

Experiences That Matter: Providing Veterinary Care During The Pandemic

Pet owners have many options when choosing their veterinary healthcare provider. Why should they choose you? Differentiating yourself is a challenge at the best of times, made even more problematic during a pandemic where curbside care has limited our ability to created strong, long-lasting bonds with our clients.

In this webinar, Jonathan Bloom, DVM, presents new, easy-to-use strategies that result in “experiences that matter” and that very quickly define you as the veterinarian of choice.

Brought to you by Elanco.

Yes, You CAN Perform a Fear Free Canine Orthopedic Exam

In this webinar, Kristin Kirkby Shaw, DVM, MS, PhD, DACVS-SA, reviews the importance of diagnosing osteoarthritis (OA), how to perform canine exams, and pain management. Dr. Shaw also provides resources from the New Science of OA Pain website, which has canine and feline OA checklists, feline exam videos, and chronic pain teaching tools that can be provided for pet owners.

Brought to you by Zoetis Petcare.

Julie Liu, DVMPet parents will remember their animal’s euthanasia for the rest of their lives, and if their pet is agitated or anxious, they’ll remember that, too. Helping them to plan ahead can make the experience easier for your patients and their families.

When people make the difficult decision to euthanize a pet, there are many other smaller decisions they’ll have to make, such as when to schedule and whether they or their children should be present. Among the details that should be considered on your end is how you can reduce the animal’s fear, anxiety, and stress during their final moments.

When pets have a fear of the veterinarian and are brought in for euthanasia, their stress levels can escalate. The procedures that may take place before euthanasia can be scary or painful, such as being restrained by a veterinary staff member while their front leg is shaved and an IV catheter is placed. While this usually occurs away from the owner, the experience is often stressful enough that the difference is noticeable when the pet is returned to the exam room.

Even if a particular patient doesn’t routinely require anti-anxiety medications, consider them when clients are bringing pets in for euthanasia. Many pet parents have concerns about their sedating effects, but this is one instance where it truly doesn’t matter–sedation will only help the euthanasia go more smoothly. Dispense them at least a few days ahead of time to ensure that the client is able to give a test dose before the day of the pet’s euthanasia. Some anti-anxiety medications such as gabapentin also help reduce pain, so they can decrease discomfort to procedures such as IV catheter placement prior to euthanasia. If your patient is agitated or is still fearful despite oral pre-visit pharmaceuticals, consider injectable sedation prior to euthanasia. The last thing a pet parent wants to see in their time of grief is their pet flailing, vocalizing, or trying to escape. Sedation will decrease stress for the pet and their family.

If your practice routinely uses IV catheters for euthanasias, have clients rub a lidocaine numbing cream such as Supernumb on the tops of their pet’s forelegs several hours prior to euthanasia. IV catheter placement is painful, and numbing the area will make for a more compassionate experience, especially since multiple catheter attempts are sometimes needed in debilitated pets .

In your Fear Free practice, you use treats with patients during routine visits, and you can use them with euthanasia, too. Providing a smorgasbord of vanilla ice cream, lunch meat, cheese chunks, Churu, peanut butter, or whipped cream will allow clients to continue bonding with their pets while lowering their stress. Take care to avoid giving greasy foods such as burgers–while tempting to offer as a last meal, they can cause nausea and gastrointestinal upset.

If you don’t offer housecalls for patient euthanasia, I urge you to consider it. Even pets who don’t have a strong fear of veterinary visits will never be as relaxed at the vet as they will in their home, with their familiar bed and environment. You can even have classical music playing quietly in the background to help create a calming environment. I’ve euthanized several pets in their homes, and in every instance I felt that the experiences of the pet and the owner were better than they would have been in the clinic environment.

Pets deserve to have a Fear Free death as much as they deserve to have a Fear Free life. By considering a patient’s emotional health during their final days, you’ll help make their passing as compassionate as possible.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Julie Liu, DVM, CVA (Certified Veterinary Acupuncturist) is a small-animal veterinarian who practices in Austin, Texas. In addition to advocating for Fear Free handling of pets, she is passionate about feline medicine and senior pet care.
 

Using Fear Free Principles to Improve Anesthetic Safety In Complicated Patients

Decreasing fear, anxiety, stress (FAS), and pain leads to safer anesthesia by allowing a lower dose of sedative and anesthetic drugs needed for anesthesia premedication, induction, maintenance, and recovery. Lower drug dosages are especially critical in complicated patients with underlying disease and physiologic compromise. In this discussion, Tamara Grubb DVM, PhD, DACVAA, will explore the role of Fear Free principles in anesthetic safety, especially in the compromised/complicated patient.

Brought to you by Zoetis Petcare.

Kim Campbell ThorntonAt University of Florida, Julie Levy, DVM, DACVIM, DABVP (Shelter Medicine) focuses on the health and welfare of animals in shelters, humane methods for cat population control, and feline infectious diseases.

One of her successes in the latter area is determining the most reliable and effective way to test cats for FeLV, a disease for which approximately three to four percent of cats in the United States test positive each year. The diagnosis affects an estimated 60,000 cats in animal shelters annually. And until recently, the diagnosis has frequently been a death sentence for cats.

In a study published last year in Journal of Feline Medicine and Surgery, the researchers—who included Dr. Levy—state “Overpopulation of cats in shelters, combined with limited shelter resources, apprehension about viral transmission and preconceptions about how FeLV infection may impact quality of life or adoption potential often lead to routine euthanasia for shelter cats following a single positive FeLV test.”

But their findings suggest a high national demand for a lifesaving option for cats diagnosed with FeLV and have made a difference for cats in several ways. One is that the recommended options for testing have been pared down to a small menu of the most accurate and cost-effective tests.

“In the past, veterinarians and shelter managers were confused about what kind of sample they should collect from cats, what tests they should run, and how much they could trust the results. There are so many point-of-care and laboratory options that it could be overwhelming,” Levy says. “Our work with naturally infected cats in animal shelters has helped us address outdated dogma and to streamline testing .”

That’s important because more and more shelters are working to place FeLV-positive cats in homes. Levy’s interest began because in the past, cats who tested positive for FeLV were often routinely euthanized. Because of that dire consequence, she says, testers were so fearful of misdiagnosing cats that they often ran multiple tests, sometimes with varying results.

And the disease, which suppresses a cat’s immune system, does not run a straight course. It affects different cats in different ways and at different times. Levels may change over time depending on a cat’s immune status. Some cats live with the disease with little problem. It may flare up if the cat is stressed or has a comorbidity such as an upper respiratory infection and then die back down. It’s not possible to run a test once and then expect the cat to remain the same throughout life. Accepting that screening for FeLV is often fraught with a level of uncertainty, Levy suggests pairing a simplified testing process with a goal for saving cats regardless of the results.

“Let’s just identify these cats as infected or not infected as best we can and then get them into the right homes and support them and not try to achieve some level of control or absolute knowledge that isn’t attainable,” Dr. Levy says.

But why would shelters place cats infected with a disease that is commonly considered a death sentence?

Because life-saving protocols and good guidelines for adopters mean that FeLV is not necessarily a death sentence. And because people are willing to adopt cats with FeLV and give them the care they need.

The adoption study showed high national demand for a life-saving option for cats diagnosed with FeLV. In it, researchers state: “The majority of cats referred to the FeLV program were adopted, demonstrating that programs centered on adopter education and post-adoption support can create lifesaving outcomes for most FeLV-infected cats, despite uncertainty regarding their long-term prognosis.”

The study also noted that FeLV infections could not be confirmed in approximately one in five cats referred to a large FeLV adoption program, a reminder of the risk of basing a cat’s fate on a single positive test result.

That FeLV adoption program, begun by Austin Pets Alive!, was the springboard for Levy’s research to identify the most practical testing protocols.

In collaboration with IDEXX and APA, which places hundreds of FeLV-infected cats from around the country each year, University of Florida researchers enrolled 130 infected cats who were fostered, tested monthly, and then followed over time. Previously, many small studies had evaluated one test at a time, but none had compared so many different tests at the same time, in the same cats, repeatedly.

“That has allowed us to determine what the more reliable tests are and to evaluate how the status of cats changes over time,” Dr. Levy says. “It changes a lot more than we expected.” They were also able to evaluate the survival rate of cats in relation to their test results.

Originally, the study was not expected to run for more than a year, a year funded by $160,000 from Maddie’s Fund, plus professional time contributed by researchers, testing donated by IDEXX, and discounted testing from other laboratories. But the researchers recognized the value of the information they were gathering and knew they would never be able to repeat it. They didn’t want to lose track of the cats or of the very engaged group of cat owners who wanted to help.

Support from ECHF allowed the study to continue beyond that first year. Vicki Thayer, DVM, then executive director of ECHF, thought the work was important enough to support and put through an out-of-cycle proposal to ensure they could continue the work. The funding allowed staff to spend time staying in touch with the cats and to complete another two rounds of testing for a year for some longer-term results.

“ECHF has always been so tuned in to the emerging needs of cats and the emerging research opportunities,” Levy says. “This is a great example of recognizing a critical moment in time for cats on a critical disease that was killing a lot of cats, either medically or because of inappropriate euthanasia.”

Four years later, the cats are part of the largest group of infected cats that have been followed for the longest period of time. They are real-world cats under real-world conditions.

The result is a new test available through the IDEXX commercial diagnostic lab that can not only provide confirmation of infection but also information about the cat’s prognosis. Using a new quantitative PCR test, shelters can now identify whether a tested cat is likely to be a long-term survivor or develop disease and mortality early. The study also found that whole blood is the best sample for testing, rather than serum or plasma. That’s good news because whole blood doesn’t have to be processed before it’s tested.

Levy recommends using a high-quality point of care test in a “one and done” screening process for most newly acquired cats and then managing the cat appropriately according to the test results. Shelters or practitioners who want to go to the next level of testing—to follow up on a positive screening test or to screen blood donor cats, for instance—can choose the quantitative PCR, a DNA test that identifies the extent to which a cat is affected by FeLV. The long-term follow-up study by the University of Florida study showed that if there’s a lot of FeLV when cats are first diagnosed, they are more likely to develop early disease and to have a shorter lifespan.

And “manage appropriately” doesn’t mean euthanize. But that message still needs to get out to veterinarians. Too often, cats with FeLV are stigmatized as poor risks for adoption when in fact their condition can be supported like other chronic diseases. The retrovirus is impossible to cure, but a cat with FeLV can live for many years without illness and without spreading the disease to other cats if they are adopted into single-cat homes or with other FeLV+ cats.

“We need to do a better job of sharing the life-saving paradigm with veterinary practitioners,” Levy says. “It is very frustrating to place an FeLV+ cat with an informed adopter,  only to have their veterinarian  convince them that the cat should be euthanized,” Levy says. “That’s just very old school thinking.”

In fact, the Association of Shelter Veterinarians and the American Association of Feline Practitioners do not support euthanasia based solely on a cat’s infection status.

The assumption is that people won’t want to adopt cats if they don’t know how long they’re going to live or if they might require expensive treatment toward the end of their life. That’s frustrating to Levy.

“People adopt old dogs or dogs with medical conditions all the time,” she says. “They’re like, ‘Yes, this animal needs a home. I like him. Nobody knows what the future will bring. And even if he has only a few years left in life, he’s a good dog for me, and I want to be there for him.’”

They feel the same way about cats with FeLV or other diseases such as FIV, she believes. Those are often young cats who are healthy in the moment, enjoying life, and are great companions. In an adopter satisfaction survey, 74 percent of respondents had a “very positive” experience living with an FeLV-positive cat adopted from APA and 21 percent had a “positive” experience; 73 percent were “very likely” to adopt a FeLV cat again and 11 percent were “somewhat likely” to do so.

The shelters that are starting adoption programs for cats with FeLV are proving Levy’s point, using creative and fun programs to place the cats.

“Very often, the thing that tips a shelter over to trying it is when a favorite cat turns up positive or a foster home ends up with a positive cat and they can’t possibly euthanize it,” Levy says. “So they take this ‘dangerous’ step of adopting it out and it goes so well. They’re like, ‘Oh my gosh, why didn’t we do this sooner?’”

That’s what happened at Tree House Humane Society in Chicago. A foster caregiver raised some neonatal kittens who tested positive later and no one could bring themselves to euthanize them. They adopted them out and the adoptions were so successful that they now feature FeLV cats at their new cat café. They are popular adoptees thanks to good education and public relations. A cat café in Seattle has a similar program, focusing on FeLV cats from local shelters.

The Austin model provides good data on the viability of such adoption programs, especially when they are combined with the education and support of local veterinarians, as well as how to put them in place. The programs create optimism and enthusiasm for saving cats who could be considered some of the most vulnerable in the shelter system.

“We need to be better at providing the continuing education to private practitioners, so they also feel this optimism about caring for these cats,” Levy says.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Kim Campbell Thornton is content manager for Fear Free Pets and is an Elite Fear Free Certified Professional. She has been writing about dogs, cats, wildlife, and marine life since 1985 and is a recipient of multiple awards from the Cat Writers Association, Dog Writers Association of America, and American Society of Journalists and Authors. When she’s not writing or editing, she’s snuggling with Harper and Keeper, her Cavalier King Charles Spaniels.
 
Linda LombardiSome aspects of the experience of visiting the veterinarian are generally recognized as stressful to pets, such as strange noises, unfamiliar people and animals, and being handled in uncomfortable ways. Less clear – and now even more relevant in the wake of the pandemic – is a question asked by a recent study: how are pets affected by whether or not their owner is present during the exam?

In research published in Journal of the American Veterinary Medical Association in November, 32 dogs underwent a standardized exam consisting of examination of the head, palpation of lymph nodes and body, axillary temperature measurement, heart rate assessment, and respiratory rate assessment. The exams were recorded on video under two conditions, with owners present or absent. Behaviors indicating fear were assessed, including reduced posture, avoidance, escape, lip licking, body shaking, yawning, and vocalizing; physiological measures were also taken.

Based on their findings, researchers concluded dogs were less stressed when the owner was present during the exam.

“When the owners were allowed to be present with their dogs, they did have more reduced fear levels: reduced vocalizations and reduced temperature, and we also saw some female dogs had lower heart rates when they were with their owners,” says coauthor Anastasia C. Stellato. “So our results show that, if possible and if it’s appropriate for that client, to allow owners to be in the exam room could have a beneficial impact.”

Owner presence didn’t eliminate fear: more extreme responses, such as attempting to escape, were the same in both groups, despite the superficial nature of the exam. “It’s important to keep in mind that the exam we conducted was very passive,” says Stellato. “It was on the ground, they had a traction mat, we didn’t even use rectal temperature, and yet we still saw those fearful responses.”

So while those reactions indicated that the dogs would have preferred to avoid the exam, owner presence apparently allowed them to tolerate it somewhat better.

The study found an age difference in that older dogs lip-licked less than younger dogs when their owner was present. It’s possible that this was the result of a stronger bond developed over the years, but since length of ownership was not recorded, this remains a hypothesis for further investigation.

One finding that was surprising to the researchers was that owner-present dogs yawned more. Yawning is a complex behavior in dogs, so this result is difficult to interpret. “It was contrary to our expectation, so it requires further investigation,” says Stellato.

On the whole, the results suggest that when possible, allowing the owner to be present can be a simple way to reduce stress.

Veterinary behaviorist Karen van Haaften, senior manager of behaviour and welfare at British Columbia SPCA, says: “I think it’s a nicely designed study. It’s randomized and controlled, which is nice to see in a clinical study. I personally am not surprised by the results of this paper, but I think it’s really useful information for both veterinarians and pet owners to know, and I think it’s a timely one to consider, because during COVID, most vets are not allowing pet owners into the hospital.”

Even after the pandemic is over, pets will still need to be separated from their owners sometimes, so ways to mitigate the stress of this experience need to be considered. Van Haaften says: “When I read this, I’m asking myself, why are we seeing this response? Is it the social support — the bond that the pet has with the owner — that is reassuring to them? Or is the lack of familiarity? They don’t see anything in this clinic environment that feels familiar to them. Probably it’s both, but if the second, we can work on that.”

When pets do need to be separated from their owner, she says, consider how to include things familiar to the pet in the experience.

“We can interact with them in the way that we see that the owner does – use cues the owner uses, use training that they already know, walk them in on equipment that’s familiar, maybe bring something familiar from the owner into the room with them.”

Post-pandemic, we can return to the idea that familiarizing pets with the clinic in advance; for instance, dropping in simply to get some treats and meet friendly people. “If you do that a couple times a week they’re going to love going into the clinic — now it’s a familiar place where good things happen to them.”

And in some cases, a very little bit of familiarization right before an exam can make a big difference. “For some dogs, it doesn’t take that long to bond with a person,” van Haaften says. “If a technician or someone spends five minutes feeding cookies, performing trained cues with a dog, suddenly, now they’re good friends, and the dog has a familiar person they can go into the clinic with.”

Some clinics are doing exams outdoors for pets who are stressed inside the clinic, which can allow the owner to be nearby and this might be worth continuing for some pets as well. In general, van Haaften recommends flexibility and attention to individual differences.

“Behavior during vet exams is really complicated, and different techniques are going to work with different animals,” she says. “Be creative, be willing to be flexible about how you do exams to give your patients the best experience.”

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Linda Lombardi writes about the animals that share our planet and our homes for magazines including The Bark, websites including National Geographic and Mongabay.com, and for the Associated Press. Her most recent book, coauthored with Deirdre Franklin, is The Pit Bull Life: A Dog Lover’s Companion.

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Fear Free Principles in an Orthopedic Exam (Full Video)

Kristin Kirkby Shaw, DVM, MS, PhD, DACVS-SA, demonstrates the use of Fear Fear principles in an orthopedic exam.

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