The management of patient pain can often fail when the onus is put onto the owner to properly medicate their pet. Our experts discuss best practices on managing pain at home with clients, particularly with feline patients who can often be difficult to manage. There is also a discussion of what acute pain does to the body of our patients.
One of the most overlooked tenets of Fear Free is the hospital environment and how it can affect your patients’ fear, anxiety, and stress. Our roundtable of experts discuss how you can create a welcoming environment for your patients, clients, and team members.
The roundtable of experts discuss how the implementation of Fear Free in hospitals can help reduce the stress of all members of the veterinary team and owners—and thus the FAS of the clients and patients. There is also a discussion on how to handle referral clients, especially those who may not be able to come back for repeated visits and how putting yourself in the place of the animal can help you to understand how to manage the hospital environment for them.
Blood draws are an essential part of practicing veterinary medicine, but they can be stressful for the professional, let alone the patient. Veterinary nurse/animal trainer Laura Ryder, CPDT-KA, KPA-CTP, shows you how you can get a canine blood draw done the Fear Free way.
Join a star-studded roundtable of Fear Free experts discussing the interaction of pain and fear, how the variability between specific patients and species can affect pain, and how management of fear can help to alleviate pain.
Debbie Martin, RVT, CPDT-KA, KPA CTP, VTS (Behavior), demonstrates how you can help coach your clients to get their dogs on the scale easily and without stress.
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Kristin Kirkby Shaw, DVM, MS, PhD, DACVS-SA, shows you how to perform a one-minute orthopedic exam on a dog utilizing Fear Free principles. For a more detailed exam, you can view an extended video here.
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Could you use some Fear Free help with your most difficult pet-sitting clients? Help is here from Fear Free’s lead animal trainer Mikkel Becker! You know the pets we mean—the picky ones, the “unpillable” ones, the ones who are pretty sure those ear drops will kill them. What pet sitter hasn’t felt their stomach drop when those pets are on the schedule?
In this recorded webinar, Mikkel Becker covers:
About the Presenter
Mikkel Becker is a certified trainer, dog behavior counselor, and the lead animal trainer for Fear Free. From early life it was undeniably clear that Mikkel’s number one focus was always going to be animals.
Mikkel’s childhood consisted of two joys; horses and dogs. Her training career started early with help from her childhood dog, a Wire Haired Fox Terrier named Scooter, who delighted in fun games like running in the opposite direction when called, leading the neighborhood bark patrol and terrorizing other dogs in a blaze of terrier-fueled fury. But where frustration created what could have been rifts the size of the massive holes Scooter dug in the yard, pure love was able to bridge those gaps and create a wiser, more resilient child and dog who together became grand champions in 4-H obedience. Unlike many children her age, Mikkel traded sports and other hobbies to instead chase after blue ribbons at horse shows and memories on trail rides. Her special passion was taking horses who were deemed less suitable by others and revealing the true champion inside.
In pursuit of formal animal training education, Mikkel graduated from the rigorous San Francisco SPCA Dog Training Academy with Jean Donaldson (earning a Certificate in Training and Counseling; CTC), the Karen Pryor Academy (becoming a Karen Pryor Certified Training Partner; KPA CTP), the Purdue Dogs and Cats Course, and Mikkel shadowed Dr. Nicolas Dodman at the Cummings School of Veterinary Medicine. Mikkel’s favorite educational experience was providing enrichment and positive reinforcement guidance to orangutans at Jungle Island in Miami. Along with her growing knowledge, Mikkel achieved other certifications, including becoming a Certified Behavior Consultant Canine (CBCC-KA), a Certified Professional Dog Trainer (CPDT-KA) and a Certified Dog Behavior Counselor (CDBC).
Locally in the Seattle area Mikkel is the dog and cat behavior counselor at Homeward Pet Adoption Center, resident trainer for veterinary behaviorist, Dr. Wailani Sung, and a trainer at Doggy Haven Resort.
When it comes to home life, Mikkel’s four-legged pug kids were eventually joined by a now seven year old daughter, Reagan, who is blossoming into her own rights as a trainer (Reagan’s current passion project is taming farmyard chickens and goats and pursuing ambitions to run an animal rescue and become a veterinarian like her Papa, Marty). Today, Mikkel’s family lives in in a country getaway space outside of Seattle along with the family’s cherished pug genius, Willy who charms guests with his arsenal of tricks and delights in giving his version of wet willy’s with his surprisingly long, frog-like tongue.
Mikkel recently co-authored “From Fearful to Fear Free: A Positive Program to Free Your Dog from Anxiety, Fears, and Phobias” with Dr. Marty Becker, Dr. Lisa Radosta and Wailani Sung.
I have been doing nail trims and anal sac expressions in my neighborhood for the last three years. Recently, one of my neighbors had asked on our community Facebook page if someone in the veterinary field could answer a question. Her dog was limping, and she didn’t know what to do. One of the neighbors offered her some doggy aspirin she had bought at the pet store. I quickly advised against giving unprescribed medications to her pet.
The conversation turned into a bullying session. One of my neighbors told me I shouldn’t try to act like a veterinarian. I have never felt so disrespected in the 15 years I have been in this career.
I shut down.
The next thing I knew, I was in my closet, crying, repeating to myself, “I don’t care, I don’t care anymore. Why should I care about others’ pets if I am going to be treated like crap? I’m done.”
I may have been improving with burnout, but I had just hit a whole new level of compassion fatigue.
I had a full weekend’s worth of nail trims to do and was going to make a little more than $200 in five hours. I didn’t care about the extra money anymore and canceled all appointments for the foreseeable future.
In tears, I explained to my husband why I had given up making extra money on the side. It was clear he wanted to help but didn’t know what to say or do. I knew I needed professional help.
Now I’m in the process of finding a therapist I can connect with. Until then, my family and I have adopted the following tools to help reduce stress:
–Simple Habit, a meditation app. My son uses it to fall asleep and settle down. He will ask to meditate to go to sleep now.
–A “coming home” routine: The spouse who is home first allows the second spouse to “finish coming home.” This gives them some quiet transition time to put their bags down, change clothes, and relax. When they’re ready to engage with the other spouse to prepare for the evening, they come out of the bedroom or wherever they choose to decompress.
–Boundaries with kids: I explain to my son that I need time to talk with his dad and ask him to sit quietly and watch a short show or play ABCmouse, a reading app. I also set timers in the house called, “Time to get ready for bed,” “Time for bed,” and “Quiet time is over.”
–Communication: When I start to feel like I’m getting anxious, I communicate how I am feeling and what I need to be able to come back down to earth.
Most of all, we continue to remind each other to slow down, be present, engage, and take time to listen to one another. My husband and I are working to improve our communication with our 3-year-old son so we can help him become an emotionally intelligent person, something his dad and I still work on ourselves.
We make time to have difficult conversations, and when we get into arguments, we try to make it a conversation, being mindful of raised voices, body language, and facial expressions. When necessary, we call each other out in a respectful way, in the moment, to help the other become aware of what they are doing.
The Fear Free way of thinking has helped me in so many aspects of my life. I use the techniques with my own son when he has doctor appointments as well as in everyday life. I communicate with him, making sure he knows what is coming up next, where we are going, what the doctor will do next. He is better behaved and calmer when things are explained to him, in most settings. I think that most children would respond to situations in a calmer manner when a Fear Free or Considerate Approach is taken.
In a work setting, my current team is emotionally intelligent, and all know the battle that I am fighting, which helps. Openly discussing things with your team can not only help you to become stronger but also to be seen with more respect and empathy than if you suffer in silence to spare everyone else’s feelings. Maybe someone on your team is suffering as well and doesn’t have the courage to speak up. Sharing your battles may give them strength to seek help for theirs. I wish more practice managers and owners would spend a day, at least, in a Fear Free certified hospital.
The most important message I want to send is that the battle of burnout is ongoing, and it’s not one you can win on your own. It doesn’t fix itself overnight or with a couple of therapy sessions.
Here is a quote I read frequently from Rachel Ashwell’s book “Painted Stories”:
“There is a time for taking action and creating work, and there is also a time for rest and seeking new ideas. Learning when you need space will help you to build a more sustainable creative practice.”
Check out our Fear Free on the House page for resources on wellness, quick tips, and more!
This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.