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Steve Dale, CABC
Just as we have our own individual taste preferences, so do dogs and cats. And food can be the way to their hearts. Many Fear Free Certified veterinary practices and Fear Free veterinarians even offer “menus” and keep track in pets’ records of personal preferences.

Of course, many cats will do anything for tuna. And dogs love those hot dogs. Those statements won’t stop the pet press.

However, veterinarians and veterinary technicians can also think outside the treat box. Sometimes, just because it’s novel, a treat may be more enticing. Also, at home these items might be used for training or for animals needing a bit of an appetite boost (always only with veterinary approval).

Who knew, for example, that many cats have a thing for olives (no pits please) or marshmallows. Or that dogs, and not necessarily Australian Cattle Dogs, love Vegemite, an Australian food spread made from leftover brewers’ yeast extract with various vegetables and spices. Most Americans disdain Vegemite, but many dogs love the stuff.

With Fear Free founder Dr. Marty Becker contributing, here’s a list of 20 surprising treats:

  • Anchovy paste
  • Apple
  • Baby food (without onion)
  • Bananas
  • Blueberries
  • Bonito fish flakes (known as katsuobushi in Japanese cuisine)
  • Braunschweiger
  • Cheerios
  • Cheez Whiz/Easy Cheese
  • Churros (fried-dough pastry)—hold the chocolate sauce
  • Green beans
  • Liverwurst
  • Marshmallow cream
  • Mini marshmallows
  • Olives (no pits)
  • Peas
  • Peanut Butter (avoid sugar-free peanut butters containing the artificial sweetener Xylitol, which is toxic to pets)
  • Rice cakes (plain)
  • Sardines (in pesto, in olive oil or in water)
  • Vegemite

Remember to keep portion sizes small, appropriate for the size of the pet. You don’t want to send him home with a tummy ache!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Steve Dale, CABC (certified animal behavior consultant), hosts two national pet radio shows and is on WGN Radio, Chicago. He’s a regular contributor/columnist for many publications, including CATSTER, Veterinary Practice News, and the Journal of the National Association of Veterinary Technicians in America. He’s appeared on dozens of TV shows, including Oprah, many Animal Planet Programs, and National Geographic Explorer. He has contributed to or authored many pet books and veterinary textbooks such as “The Cat: Clinical Medicine and Management” and co-edited Decoding Your Dog, by the American College of Veterinary Behaviorists. He speaks at conferences around the world. www.stevedale.tv.

Brain Games for Bed Rest

Fear Free proudly presents Force-Free Trainer Jessica Ring, CPDT-KA, CTC, PMCT, owner and operator of My Fantastic Friend in Ellicott City, MD. Following Dr. Rachel Abrams’ brief tips on managing post-surgical pain, Jessica discusses brain games and mental stimulation for canine patients who are on “bed rest.”

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Kim Campbell Thornton
For Fear Free Certified veterinary professionals, job one is reducing fear, anxiety, and stress during visits and procedures. Here are three successful approaches to making the veterinary clinic a safe and happy space for pets!

Slaying Fiona’s Fear

When Fiona first came to us at Gamble Pet Clinic, an examination without a fearful reaction from her was impossible. An attack by another dog at a young age had caused her to be anxious and nervous ever since. She had been muzzled at every veterinary clinic since her attack until coming to Gamble Pet Clinic. She was fearful initially, trying to nip at the doctor and staff when they attempted to examine her.

We began working with Fiona in an Elizabethan collar. When a pet is appropriately acclimated to it, an Elizabethan collar can be a great alternative to a muzzle because it allows the dog’s head, nose, and mouth to move naturally and easily while providing a barrier that keeps the patient and staff safe and comfortable. If used appropriately and only in a positive manner from the start, it can be a great tool for Fear Free work on anxious or stressed patients like Fiona. In this way, Dr. Gamble is able to examine Fiona while she is distracted by treats like cheese and pretzel sticks. Both Dr. Gamble and Samantha, her assistant, are Fear Free Certified, making the whole process go smoothly.

Fiona’s Fear Free journey continued with regular Victory Visits to the clinic where everyone worked slowly and calmly with her to get her used to the environment and build her trust. Gradually, her anxiety about coming to the clinic decreased and she started to see it as a positive experience, looking forward to the treats and trusting the doctor enough to begin letting her touch and examine her. Every time she comes in, we use Fear Free techniques that build on the foundation we have laid. Fiona is still working on her Fear Free process and we are working to gain her full trust. We are so proud of the amazing strides she has made with us so far in the Fear Free setting!

Emily Andrade, CVA, Fear Free Level 3 Certified, Gamble Pet Clinic, Fort Collins, Colorado

 

Networking News

I took the Fear Free course. It was interesting and useful. I’m now working with two local veterinary offices who found me through the Fear Free website.

Getting the Fear Free certificate increased business this year more than any other marketing I’ve done. It seems that more veterinarians in my area are implementing Fear Free concepts in their practices and seeking trainers to partner with.

Delores Carter, MA, KPA CTP, UW-AAB, The Learning Dog Academy, Brighton, Michigan

A Blood Draw for Sal

Sal was brought to us to establish why he had been having chronic vomiting and diarrhea. When I approached him in the lobby, he immediately pinned his ears and retreated under the couch. We brought him into an exam room, and he warmed up a bit but was still wary. Mom and Dad mentioned that in the past at other clinics he was taken to “the back” for vaccines and they could hear him vocalizing from the exam room.

We needed to sedate him to further work up his history of vomiting and diarrhea. Since this would take a while, Mom and Dad went out for lunch and we kept Sal in our treatment area, where he became noticeably more anxious with the absence of his family. We used desensitization and counterconditioning techniques with small pieces of Braunschweiger and he eventually did not even notice when he was being touched along his epaxial muscles. He did not vocalize or notice whatsoever when we gave him his IM sedation. His abdominal ultrasound was normal, which was great for him but meant that we needed to further work up his symptoms. The veterinarian on the case recommended that he come in for an ACTH stimulation test.

The technician working with him mentioned that we needed to provide Sal with some pre-visit medications so it would be less stressful for him. This specific test measures cortisol and if Sal was stressed it could affect the test results. The veterinarian consulted our behavior department about what medications he could come in on that would not affect the test results.

Because Sal vomited during a trial of Trazodone at home, he came in on gabapentin alone. Because this didn’t go well, we called it a day and decided to attempt a different medication combination. The next time Sal received gabapentin, Trazodone, and Cerenia 30 minutes prior to the appointment time. This time when we entered the room, Sal was significantly sleepier and more relaxed. We offered him chicken baby food and he loved it. We placed him on the table, Mom and Dad talked to him and fed him while one technician occluded his vein, and the other technician performed the blood draw and administered the medication. Sal ate chicken baby food throughout the entire process. Then Mom and Dad waited patiently in the exam room with Sal until it was time to draw the 1-hour post sample. We repeated the same process. Sal was a rock star and ate throughout the blood draw. Now we have a set protocol for when he comes in for workups or annual visits, and he stays with mom and dad for any procedure possible.

Maria Marano, RVT, Fear Free Certified, Community Practice, The Ohio State University Veterinary Medical Center, Columbus, Ohio

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Kim Campbell Thornton is content manager for Fear Free Pets and is a Level 3 Fear Free Certified Professional. She has been writing about dogs, cats, wildlife, and marine life since 1985.

Course Overview

Inadequate pain control can damage the human-animal bond and impede an animal’s ability to maintain normal function and to recover from injury or illness. This module will focus on the fundamentals in measurement and the scaling and scoring of pain, so that we can more effectively treat patients’ pain and suffering.

This course, approved for 1 RACE CE hour, was written by Dr. Ralph Harvey, DVM, MS, DACVA, UTCVM.

This course consists of five lessons:

  • Lesson 1: Pain as a Vital Sign
  • Lesson 2: Behavioral Signs of Pain
  • Lesson 3: Scales and Scoring of Acute Pain
  • Lesson 4: Evaluating Chronic Pain
  • Lesson 5: Case Examples

This course is endorsed by the International Veterinary Academy of Pain Management.

You must be a certified veterinary professional to take this course.

Mikkel Becker

Fear Free is a concept that benefits both animals and the people working with them. This is especially evident when the animal being cared for is of tremendous size and strength, such as the pig patients of Fear Free certified professional Dr. Alicia McLaughlin at The Center for Bird and Exotic Animal Medicine near Seattle, Washington.

“When pigs are stressed, they communicate their stress very clearly, both vocally and with their body language, which can be very upsetting for their family and veterinary staff. When pigs are less stressed, their families are more relaxed, and their veterinarian is able to provide better quality medical care,” says McLaughlin.

Handle With Care

Coercive handling causes increased tension for everyone. Forced handling is also likely to create fear memories and aversions that make the pig more challenging to work with and create a greater safety risk for both pig and people.

“Pigs are very touchy about their bodies. Many don’t like being touched unless they are being scratched in certain areas. If they feel that any handling attempts are coercive, they’re likely to react strongly and negatively,” says McLaughlin. “Most pigs have an extreme dislike for restraint, having their facial area handled, or being picked up. Forcing a pig to remain still with restraint even momentarily for sedation can cause tension for everyone. Many will vocalize in distress when this handling occurs; with squeal decibels rivaling those made by a fighter jet.”

Most pigs who come in are open to the veterinary experience if the staff interacts in a way that signals they are friendly, not threatening. Encouraging the pig’s willing participation during care using treat rewards, setting a soothing care environment, and using calming aids are all approaches resulting in less stress and greater success.

Reading Porcine Body Language

Rewards and food aren’t the only things that work to keep pigs calm during Fear Free care. Carefully observing the pig’s body language for signs of fear, anxiety, and stress (FAS) throughout care is also key for keeping the pig in a calmer, more amenable state and for keeping both pig and humans safe in the process.

Signs of FAS in pigs include muscles tensing, shying away, lowering the head, moving into a corner, or finding security by moving their body next to a wall. In some cases, FAS may be subtle, with one potential indicator being the pig coming up to take treats, but then retreating to a safe distance immediately after the interaction. Loud squeals and excessive vocalizations are audible signs of a pig’s distress.

When in a state of FAS, pigs will attempt to avoid the situation and move away or hide. If pushed, though, pigs on rare occasions may try to bite. Biting is rare, a last-ditch escape effort from pigs who are responding to the situation as if they’re going to die.

Sedation Can Help

It’s far better to note early signs of FAS and make ongoing adjustments to keep the pig calm than it is to risk escalation and the creation of fearful memories of the experience. Sedation isn’t a last resort for pig care, but a protective practice used early and often when it comes to reducing the FAS pigs experience. In many cases, full sedation is recommended to eliminate the distress and ensuing struggle that could otherwise occur if the pig becomes upset. But before jumping immediately to sedation, Dr. McLaughlin is careful to make the sedation itself as non-stressful and Fear Free as possible.

Sedating a pig can be tricky, especially since most pigs are averse to having their faces touched or to being held in place even momentarily. It’s important to Dr. McLaughlin to keep sedation minimally stressful. Oral pre-sedation medication, such as Valium that’s ground up and placed on food, can take the edge off before sedation. With pre-sedation medication on board, the pig is often calm enough to tolerate minimal restraint while a gas mask is placed over the face. No more than a minute later, the pig is out and ready to be cared for.

 “Time pressures can result in handling and care being more coercive than we want it to be. There is something to getting it done quick and dirty. But there are long-term effects that go with that and it’s not my preference to do that,” says Dr. McLaughlin.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Mikkel Becker, CBCC-KA, CPDT-KA, KPA CTP, CDBC, CTC, is lead animal trainer for Fear Free Pets. She is a certified behavior consultant and trainer who specializes in reward-based training that’s partnered closely with the pet’s veterinary team. Mikkel is coauthor of six books, including From Fearful to Fear Free.

 

We can’t be a Fear Free Certified Practice because…How many times have you thought this?

We don’t like to be negative, but, well, you’re wrong. Here are the top 10 myths about the difficulty of earning Fear Free Practice Certification and what you might be surprised to learn about getting your practice certified.

  1. We don’t have separate cat and dog entrances.

Species-specific entrances are not required. If you have them, that is great! There is an optional standard for which you will score points for having them, but they are not a requirement.

  1. We don’t have a designated cat room.

A designated cat room is a plus, but it’s not a must. You can earn points for having one, but you won’t lose points for not having one.

  1. We can’t afford to pay for everyone’s memberships on top of Practice Certification.

Once a practice is certified, you pay only the annual Practice Certification dues; you no longer pay for individual members.

  1. We have to repaint the practice in Fear Free colors.

We don’t expect you to! If you are already planning to refresh the practice, it makes sense to pick some Fear Free colors, but it’s not a requirement.

  1. We are a Fear Free Practice already; every team member is certified.

Congratulations on getting everyone certified! However, to be an official Fear Free Certified Practice, you must complete the Practice Certification process. Chances are you will save money!

  1. Not everyone in the practice is Fear Free Certified.

To be eligible for Practice Certification, only 25 percent of your staff must be Fear Free CertifiedÒ with an active membership.

  1. The standards aren’t available to review prior to applying.

Members can download and begin implementing the Standards and Supporting Examples at any time.

  1. We don’t have room for separate dog and cat waiting areas.

Separate waiting areas are not required, though visual blocks are encouraged if clients and patients are unable to wait outside or be moved straight into an exam room.

  1. Our scrubs aren’t in “Fear Free-approved” colors.

Team members of Fear Free Certified Practices are not required to wear any specific-colored scrubs or lab coats.

  1. The process is too difficult.

Practice Certification is a commitment, but it is worth it.

For more information, learn more at fearfreepets.com/practice-certification.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

 

Taking Fear Out of the Veterinary Visit for Pets and Owners

If we want to do what is best for the pet when they are in for a preventive care visit (run diagnostics) and what is best when they are sick and injured (early presentation, diagnostics before therapy) then we need to see the patient! In this webinar, Dr. Peter Brown discusses how creating a Fear Free environment will help you communicate with your clients.

Dr. Brown also covers:

* Home tips and tricks on preparing clients for what to expect and decreasing the fear of the unknown
* Tools and process changes that will improve in-hospital client communications
* Simple and easy ways to integrate technology into the client journey, enhancing their experience

Sponsored by IDEXX.

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Six Client Tips for Puppy Socialization

Veterinarians often recommend that new puppy owners actively socialize their puppy during the sensitive socialization period. Well-intentioned pet parents may take that general guidance and inadvertently create, not prevent, problems. In this webinar, Jacqueline Neilson, DVM, DACVB, demonstrates how sharing six socialization principles will allow veterinary staff to help owners make wise choices for socialization that promote the pups’ emotional and physical wellbeing.

Sponsored by Elanco.

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Kim Campbell Thornton
For humans, overcoming fear, or at least learning to deal with it, takes time and practice. That’s even more true for pets, because we can’t communicate that veterinary exams and procedures will help them to feel better or stay healthy. Fortunately, Fear Free techniques can help to send the message to pets that they don’t need to be afraid, and Fear Free education can help humans better understand their animals’ fears and needs.

Happy Hunter

Hunter, a 2-year-old mixed breed, enjoys looking out the windows in the lobby of our clinic. By starting his visit there, asking his mom questions and listening to his heart and lungs, we can make sure he is comfortable enough to continue his exam in the exam room. But it was a different story when he first came in almost two years ago. Because of a previous frightening experience at another clinic, he was wary of us and the handling and procedures being done. He would bare his teeth, growl, and even try to nip at Dr. Gamble’s hands when she tried to touch him. Through consistent Victory Visits, pre-visit training and medications, and desensitization to areas where vaccines and other needle pokes are typically given, we are now able to provide him and his owner with a comfortable and rewarding experience every time he is in. Now he sits patiently and lets Dr. Gamble examine him—with the help of some cheese and marshmallows, not to mention smears of his favorite treats, peanut butter and canned food. During Hunter’s victory visits, we commonly work on the desensitization process without actually following through with an injection. “Happy visits, along with some training classes and behavior work on our part, have made a world of difference to Hunter,” writes his owner, Beth. “Hunter is now excited to see Emily, Heather, Dr. Gamble, and many other staff members as soon as he walks through the front door. He is a much happier dog at the vet thanks to Gamble Pet Clinic’s Fear Free work.”

Emily Andrade, CVA, Fear Free Level 3 Certified, Gamble Pet Clinic, Fort Collins, Colorado

 

Fear Free Education Win

Recently, there was an event called Woof Fest held during a downtown pub crawl. Our clinic sponsored “Dog Trivia,” and I focused the questions on a pet’s emotional health, such as “Is this dog’s body language calm or stressed?” and “A dog wagging their tail is always happy. True or False?” Hundreds of people played our trivia game, and it was such a rewarding experience to educate the public on the topic.

Natalie Gruchow, CVPM, Animal Health Clinic, Fargo, North Dakota

Sammy’s Success

Sammy had grown up in a hoarding situation and was fearful at the time of his adoption. Unless he was sedated, the six-year-old dog would bark and lunge or even eliminate from fear during veterinary visits. A prescription for an SSRI helped and the team tried additional medications at different doses, but Sammy would push through the medications and continue to show fear aggression. At first, he was unable to generalize that humans weren’t scary, so it was important for him to see the same person at the hospital on each visit. That wasn’t easy, but eventually the right person came along who was able to take the time and effort for Sammy to become comfortable. It took six months of Victory Visits spent eating chicken, practicing chin rests and lying on his side, and undergoing desensitization to having his leg shaved, the scent of alcohol, application of a topical product for numbness, and the pretend poke of a needle, but in July Sammy underwent his first successful blood draw. Now we are routinely doing happy visits to keep the momentum going.

Beth Friedman, Canine Companion Consulting, Fort Collins, Colorado

Down Under Wonder

Bruno is a goofy 8-year-old Bull Arab Cross (a type of Australian working dog). He has always been very friendly at the vet, but once pats stopped and the examination started, he would become suspicious and communicate his discomfort with aggressive behavior. Fortunately, Bruno’s owner has been committed to training. They had private training sessions and attended a Ready, Vet, Go! course. As part of Bruno’s training we incorporated a lot of owner education on subtle body language changes, as well as start and stop cues for Bruno. Bruno was trained with a sustained chin target, using a towel on a chair, as his start cue, meaning “I’m ready for procedure.” If he lifted his head, we immediately stopped the procedure. Bruno was also trained to be comfortable with a Baskerville Ultra Muzzle. We spent time teaching Bruno specific body parts such as tail, ear, and scruff, so that he knew what was about to happen. Over time we were able to pair several good vet clinic experiences (training on a Sunday in clinic) with lots of his fave foods, body scratches, and games. We also introduced veterinary equipment, including syringes, blunt needle, alcohol swabs, and stethoscope. When we weren’t actively training, he was taught a default “chill” behavior and rewarded for relaxed head, tail, and big breaths. He had several socialization visits at the vet, and when he required surgery for a lump removal we did  practice runs with pre-visit medication to see what would work best for him. A planned course of action on admission saw him anesthetized as soon as possible to limit buildup of anxiety. Since then Bruno has had further training sessions and socializing vet visits. Recently he had his vaccinations and we were able to give his injection without any restraint by utilizing his muzzle and target training. Bruno is a great example of what teamwork can achieve when you have a committed owner and a Fear Free-trained vet and trainer, not to mention a goofy, food-motivated dog!

Jacqui Johnston, Holland Park and Carina Vet Clinics and Trish Allan, All Pets Education and Training, Brisbane, Australia

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Kim Campbell Thornton is content manager for Fear Free Pets and is a Level 3 Fear Free Certified Professional. She has been writing about dogs, cats, wildlife, and marine life since 1985.

Our Practice Became Fear Free Certified, So Can Yours!

In this webinar, Monique Feyrecilde, BA, LVT, VTS (Behavior), will tell the story of her hospital’s journey through Practice Certification from start to finish. Learn where to start, how to create an SOP and referral community, what to expect during your onsite visit, and more.

Sponsored by Virox.