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Subtle or hidden pain in veterinary patients can have a major impact on their welfare, behavior, and overall care. Recognizing and addressing these less obvious signs is essential for improving comfort and supporting effective treatment outcomes.

Join us along with Robin Downing, DVM, MS, DBe, DAAPM, DACVSMR, CVPP, Elite FFCP-V, for a one-hour RACE-approved webinar and explore practical strategies for identifying and managing subtle or chronic pain in veterinary patients.

You’ll learn:

  • An overview of chronic maladaptive pain and how it affects veterinary patients
  • Your bioethical and Fear Free obligations for identifying and treating pain
  • How to conduct a thorough pain screening evaluation
  • The steps to take once pain has been identified to support effective treatment

Pain and discomfort are often hidden contributors to problem behaviors in dogs and cats, with studies showing up to 82% of referred patients having underlying issues. Many animals mask pain, showing subtle changes in posture, movement, social interactions, or emotional reactivity that traditional exams can miss.

Join Lisa Radosta, DVM, DACVB Board-Certified Veterinary Behaviorist, FFCP-V, for a one-hour webinar and learn how behavioral observation can reveal underlying pain and illness. Real-world cases will demonstrate how pain affects learning, tolerance, and emotional responses, helping you improve patient welfare and treatment outcomes.

You’ll learn:

  • Behavioral indicators of pain in dogs and cats, including subtle changes in activity, social behavior, and responsiveness
  • How to observe patients and conduct a touchless pain exam
  • How pain trials interact with behavior medications
  • Ways to incorporate behavioral observation into routine pain assessments to improve early detection and guide more effective multimodal treatment strategies




Pheromones are a powerful yet often underutilized tool for improving well-being during interactions with veterinary professionals. This webinar explores how species-specific pheromones can help strengthen the “trust triangle” between pets, owners, and veterinary teams by reducing fear, promoting emotional safety, and supporting smoother exams and procedures. Attendees will learn how to integrate pheromones into real workflow touchpoints—from lobby to exam room to treatment areas—and how to communicate their value to pet owners in a clear, confidence-building way. Participants will walk away with practical guidance they can implement immediately to enhance patient comfort, improve team efficiency, and elevate the overall client experience.

Cooperative care is more than a set of techniques—it’s a philosophy of partnership that empowers veterinary teams, clients, and patients alike. This course equips veterinary professionals with practical strategies to reduce Fear, Anxiety, and Stress (FAS) during routine and advanced procedures. Through real-world examples and step-by-step guidance, learners will explore how to apply cooperative care methods such as desensitization, counter-conditioning, and low-stress handling in the clinical and home settings to improve animal and staff welfare during veterinary care. Emphasis is placed on recognizing and interpreting subtle behavioral cues, adjusting handling techniques to support patient comfort, offering choice to the animal, and engaging clients in strategies that reinforce care at home.

Preventive care is one of the most powerful ways we can support lifelong health in pets. From routine exams and diagnostics to dental care and parasite prevention, these proactive steps help us catch concerns early and improve outcomes.

But for many pets, “preventive care” does not feel preventive at all. It can feel stressful, unfamiliar, and even frightening.

What if we could change that?

At Fear Free, we believe prevention should not just protect physical health, it should also support emotional wellbeing. When done thoughtfully, preventive care can feel safe, positive, and even rewarding for pets, clients, and veterinary teams alike.

Start Before the Visit Even Begins

A Fear Free approach to prevention starts at home. Preparing pets before they ever enter the clinic can dramatically reduce fear, anxiety, and stress.

Encourage pet parents to:

  • Use positive reinforcement to build comfort with carriers, car rides, and handling
  • Practice gentle exam-like interactions, such as looking at ears, paws, and mouth
  • Consider pre-visit pharmaceuticals or calming aids when appropriate
  • Bring familiar items like blankets, toys, or treats to the appointment

When pets arrive already feeling more secure, the entire experience shifts

Create a Calm and Predictable Experience

Inside the clinic, small adjustments can make a big difference.

Preventive visits should prioritize:

  • Non-slip surfaces and comfortable positioning
  • Minimal restraint and gentle handling techniques
  • Quiet spaces and reduced wait times whenever possible
  • Reading body language and allowing breaks when needed

When pets feel a sense of control and safety, they are far more likely to cooperate and recover quickly from the experience.

Pair Care with Positive Experiences

Preventive care often includes procedures that can be uncomfortable or unfamiliar, such as blood draws, nail trims, or imaging.

A Fear Free approach means:

  • Breaking procedures into smaller, manageable steps
  • Using cooperative care techniques to build participation
  • Adjusting timing or approach based on the pet’s emotional state
  • Prioritizing emotional safety alongside medical goals and determining “needs” vs. “wants” – what must happen today for the health and safety of the pet compared to what we would like to accomplish (a diagnostic radiograph vs. a nail trim)

Sometimes, slowing down actually leads to better outcomes, both medically and behaviorally.

Support the Human-Animal Bond

When pets have positive preventive care experiences, it does more than reduce stress in the moment. It strengthens trust.

Pet parents feel more confident bringing their pets in for care. Veterinary teams can perform more thorough exams. And pets learn that handling and treatment do not have to be scary.

This creates a ripple effect that supports long-term health, compliance, and overall wellbeing.

Prevention, Reimagined

Preventive care is not just about avoiding disease, it is about creating a foundation for a lifetime of positive experiences.

By integrating Fear Free principles into every step of the process, we can transform prevention from something pets endure into something they can comfortably navigate.

Because when prevention feels like a treat, everyone benefits.

Trust is essential in every veterinary interaction, influencing relationships with your team, clients, and patients while enhancing communication, reducing stress, and promoting positive outcomes.

Join us along with Angela Logsdon, LVT, RVT, CVT, ABCDT, CCFP, FFCP-V, for a one-hour webinar and discover how veterinary teams can use behavior and body language to strengthen trust throughout the clinic.

Pain management in veterinary medicine is influenced not only by clinical protocols but also by the culture and dynamics within the clinic. Understanding how team attitudes, communication, and leadership shape pain recognition and treatment can improve patient welfare and reduce stress for everyone involved.

Join us along with Michael Petty, DVM, for a one-hour webinar and discover how practical strategies can support effective, Fear Free pain protocols across your veterinary team.

You’ll learn:

  • Recognize the importance of teamwork in pain management
  • Identify cultural barriers that can lead to undertreatment
  • Apply new techniques and approaches for managing pain patients
  • Modify handling to align with Fear Free standards and reduce stress

Trust is a cornerstone of every successful veterinary appointment, shaping interactions between the pet, the client, and the veterinary team. Building and maintaining trust intentionally can improve communication, reduce stress, and create calmer, more productive visits for everyone involved.

Join us along with Sherie Yuschak, RVT, VTS (Behavior), KPA-CTP, Elite FFCP-V, for a one-hour webinar and learn practical strategies to strengthen the human-animal-vet bond through communication, emotional awareness, and Fear Free handling techniques.

You’ll learn:

  • The core elements of trust and how they benefit relationships with patients, clients, and veterinary teams
  • Methods to increase trust in patients and within your team
  • Verbal and non-verbal communication skills that reinforce trust
  • How to recognize risks that can break trust and strategies to rebuild confidence after a breach