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Blog Archives

Taking Fear Out of the Veterinary Visit for Pets and Owners

If we want to do what is best for the pet when they are in for a preventive care visit (run diagnostics) and what is best when they are sick and injured (early presentation, diagnostics before therapy) then we need to see the patient! In this webinar, Dr. Peter Brown discusses how creating a Fear Free environment will help you communicate with your clients.

Dr. Brown also covers:

* Home tips and tricks on preparing clients for what to expect and decreasing the fear of the unknown
* Tools and process changes that will improve in-hospital client communications
* Simple and easy ways to integrate technology into the client journey, enhancing their experience

Sponsored by IDEXX.

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Six Client Tips for Puppy Socialization

Veterinarians often recommend that new puppy owners actively socialize their puppy during the sensitive socialization period. Well-intentioned pet parents may take that general guidance and inadvertently create, not prevent, problems. In this webinar, Jacqueline Neilson, DVM, DACVB, demonstrates how sharing six socialization principles will allow veterinary staff to help owners make wise choices for socialization that promote the pups’ emotional and physical wellbeing.

Sponsored by Elanco.

Our Practice Became Fear Free Certified, So Can Yours!

In this webinar, Monique Feyrecilde, BA, LVT, VTS (Behavior), will tell the story of her hospital’s journey through Practice Certification from start to finish. Learn where to start, how to create an SOP and referral community, what to expect during your onsite visit, and more.

Sponsored by Virox.

Sight Serenity: Considerations for a Tranquil Visual Experience

In this final webinar of a three-part series, Jacqueline Neilson, DVM, DACVB, reviews how cats and dogs have different visual experiences than humans do in the same environment. She explains why ignoring those differences can often trigger fear, anxiety, and stress in our patient population. By understanding their perspective, we can provide a more tranquil visual experience for our patients during veterinary visits and thereby improve their overall emotional experience.

Sponsored by Elanco.

Canine Allergic Dermatitis: Creating a Higher Quality of Life for Everyone Involved

What better way to decrease stress than by increasing quality of life? In this webinar, Dana Liska, DVM, DACVD, expands the discussion surrounding canine allergic dermatitis and the stress chronic disease causes for dogs and for owners and veterinarians caring for them. She looks at data supporting an improved quality of life for everyone involved in the veterinarian-client-patient relationship.

Sponsored by Zoetis Petcare.

Canine Allergic Dermatitis: Creating a Higher Quality of Life for Everyone Involved

What better way to decrease stress than by increasing quality of life? In this webinar, Dana Liska, DVM, DACVD, expands the discussion surrounding canine allergic dermatitis and the stress chronic disease causes for dogs and for owners and veterinarians caring for them. She looks at data supporting an improved quality of life for everyone involved in the veterinarian-client-patient relationship.

Sponsored by Zoetis Petcare.

Fear Free on a Budget

Listen to Practice Certification Manager Dr. Rachel Abrams for tips on how many Practice Certification standards can be met with little to no strain on your budget.

Kitten Socialization: Do Kittens Need Kindergarten?

Getting kittens off to a good start lays the foundation for an adulthood free of fear, anxiety, and stress. But just what does a “good start” mean? What exactly is kitten socialization? What role does genetics play, and what should we be doing for our kitten patients? In this webinar, Dr. Krista Sirois answers these questions and discuss the benefits of establishing a Kitty Kindergarten program in your clinic for your patients, pet parents, and your team.

Weathering the Storm: Disaster Preparedness for Pet Professionals and Pet Owners

If a disaster hit your community tomorrow, would you and your business be prepared? How about the animals that live in your home or community? It is never too late to begin planning for a disaster or business disruption. In this webinar, representatives from State Farm talk about disaster preparedness, having a business continuity plan, and what insurance does and doesn’t cover. Whether you are a pet professional or a pet parent, this webinar can help you prepare for and recover from the unexpected.

Sponsored by State Farm.