This one-hour course will give you some simple but incredibly useful, easy-to-teach behaviors you can use with the pets you’re grooming to help make your job easier. The concepts of targeting and stationing can be invaluable for grooming—and we promise that taking a small amount of time to teach them up front will pay you dividends in the long run!
This course was written by Terrie Hayward, M.Ed., KPA-CTP, CDBC, CPDT-KA, CSAT.
This course consists of three lessons:
Lesson 1: Overview of Fear Free Grooming and Positive Reinforcement
Lesson 2: Introduction to Targeting and Stationing
Lesson 3: Teaching a Chin Rest, Hand Target, and Stationing
You asked, and we will answer! Fear Free Head Trainer Mikkel Becker and Education Manager Lori Chamberland will discuss some of the most common questions we’ve received from previous Fear Free training webinars. We’ll talk about leash reactivity/pulling on leash, teaching dogs and cats to live in harmony, counter surfing, and more! We will leave time at the end for you to ask questions in real time, as well. Join us – your dog or cat will thank you!
While your favorite groomer is temporarily closed, you may need to do some basic grooming on your dog yourself. Dogs can develop problems related to brushing, mat removal, nail trims, hair in the eyes, and eye discharges in just a few weeks.
Presented by Fear Free Certified trainer and groomer Daniel Josselyn-Creighton, KPA CTP, this webinar will help you to:
Introduce new pieces of equipment (brushes, clippers, etc.) and procedures (baths, brushing, and nail trims) to your dog in a safe, fear-free manner.
Teach your dog impulse control games to help them be more comfortable sitting still for simple procedures.
Perform basic grooming tasks: brushing, bathing, trimming hair, and nails.
Use the FAS scale to know when you can continue with a procedure, when you need to proceed with caution, and when you need to stop and give your dog a break.
Pandemic Puppies: Puppy Socialization During a Disease Outbreak
Since the outbreak of COVID-19, the world has had to embrace the concept of social distancing. According to CDC regulations, all humans should remain at a safe distance of 6 feet from each other. This adds an entirely new challenge to the world of puppy socialization and training, as puppies during this period may be practicing social distancing with their owners.
Puppies should still be introduced to their “new” world in the safest ways possible (for puppy and owner). The puppy socialization period has not changed even though our world has. From 6-16 weeks, we still need to be introducing puppies to the human world while keeping ourselves safe from disease outbreak.
Presented by Rachel Lees, RVT, KPA CPT, VTS Behavior, this webinar will:
Educate pet owners and pet professionals on the importance of the socialization period
Define the terms desensitization and classical counterconditioning and how they are used during the socialization period
Educate pet owners and pet professionals on how to work through puppy socialization to objects, sounds, etc. during a pandemic
Describe safety techniques and ideas on how to have puppy socialization groups during the pandemic
Successfully teach a “name” orientation and recall for a skill to interrupt puppies during play groups
DIY Enrichment: Keeping Dogs from Climbing the Walls
Your clients may find themselves suddenly at home all day with their dogs, whose routine has been disrupted. How can you maintain human and canine sanity in the household and enrich dogs’ minds and bodies during this time? Fear Free Head Trainer Mikkel Becker and Education Manager Lori Chamberland offer several tips and tricks to keep canines calm and content.
Rachel Lees, RVT, KPA CTP, VTS (Behavior)Consent skills, voluntary behaviors, cooperative care. Using these techniques would be a veterinary professional’s dream come true. Wouldn’t it be great if you had some hints to begin teaching these behaviors with your own patients and pets?
We want to get you started with this brief summary of how to begin to teach stationary behaviors as well as the beginning steps of teaching consent to animals. (See Part One for a full introduction to Stationary and Consent Behaviors) It’s a good idea to practice these behaviors at home with your own pets until you are comfortable and confident with the skills and techniques.
Shaping a Stationary Behavior
In part one of this blog post, it was stated that marker training and shaping techniques are the best methods to create a strong and fluent stationary behavior. When using marker training, we are allowing patients to make their own choices and learn through shaping.
Shaping is the process of “building” a behavior by successively reinforcing bits or “criteria” of the behavior that are approximations of the final behavior. The behavior is molded into the end goal by the communication the trainer gives the pet. In this situation, the communication is the marker. When the marker (tongue click, clicker, or word “click”) is audible, treats should follow. The pet learns that the last behavior performed during the marker signal earns reinforcement.
When using this technique, we must break down the behavior into achievable steps for the patient. That means having a complete picture of what the end goal behavior will look like. An example is teaching an animal to place all four feet on a mat. The moment the mat is placed on the ground, the trainer must be aware of what behaviors need to be reinforced. Listed below are steps and criteria to teach three different behaviors. Videos will accompany the criteria to demonstrate the breakdown of each step and how the learner will achieve the final goal.
Be sure you have a good understanding of the shaping plan so you can increase or decrease criteria as needed. For instance, you may need to vary criteria based on the rate at which clicking and treating occurs. Varying criteria while adding duration to behaviors is also a good idea. It gives the learner smaller points of achievement and can be gradually increased for a greater challenge. Making duration variable is more helpful than making duration progressively more difficult.
Shaping Four Paws to a Mat
The training session begins the moment the mat is placed on the ground. The trainer should observe and begin to reinforce for the following behaviors:
Click and Treat for head turning toward the mat
Click and Treat for looking in the direction of the mat
Click and Treat for looking directly at the mat
Click and Treat for weight shifting toward the mat
Click and Treat for moving in the direction of the mat
Click and Treat for placing one paw on the mat
Click and Treat for placing two paws on the mat
Click and Treat for placing three or four paws on the mat
Click and Treat for keeping all four feet on the mat for 1 to 2 seconds
Click and Treat for duration on the mat for up to 10 seconds
Click and Treat for duration on the mat for 20 to 30 seconds
Shaping Nose to Target Stick
Present the nose target a few inches from the animal’s nose and observe for any nose touching or interacting with the target stick. Reinforce the following pieces of behavior:
Click and Treat for head turning in the direction of the target stick
Click and Treat for looking in the direction of the target stick
Click and Treat for looking directly at the target stick
Click and Treat for weight shifting in the direction of the target stick
Click and Treat for moving in the direction of the target stick
Click and Treat for sniffing or interacting with the target stick
Click and Treat for consistently nose touching to the target stick
Click and Treat for holding the nose at the target stick for 1 second
Click and Treat for holding the nose at the target stick for 2-3 seconds in duration
Click and Treat for holding the nose at the target stick for 5-10 seconds in duration
Click and Treat for holding the nose at the target for 10-25 seconds in duration
Shaping Chin Rest
Begin the training session by placing a towel on the area where the animal will be resting the chin (owner’s lap, chair, stool). The trainer then observes and begins to reinforce for the following behaviors:
Click and Treat for head turning toward the towel location
Click and Treat for looking in the direction of the towel location
Click and Treat for looking directly at the towel location
Click and Treat for weight shifting toward the towel location
Click and Treat for moving and walking in the direction of the towel location
Click and Treat for sniffing or interacting with the towel location
Click and Treat for head movement over the towel location
Click and Treat for head movement down (moving head down toward the towel location)
Click and Treat for chin touching the towel location
Click and Treat for consistently chin touching to the towel location
Click and treat for holding duration of the chin touching behavior for 1 to 2 seconds (at the towel location)
Click and Treat for duration of the chin rest behavior at the towel location for 2 to 5 seconds
Click and Treat for duration of the chin rest behavior at the towel location for 5 to 10 seconds
Click and Treat for duration of the chin rest behavior at the towel location for 10 to 30 seconds
Teaching and Understanding Consent
Consent is taught by giving the patient specific criteria when they are in their stationed behavior. When the animal steps into the stationary behavior, the veterinary team member will begin the training session using forms of desensitization and classical counterconditioning for touching parts of the patient’s body. If the patient moves out of the stationary behavior in any way, shape, or form, the training session will be discontinued. When the patient makes the choice to move back into the stationary behavior, the training session can begin.
**Video Demonstration: Connor and Consent Mat**
Author’s Note: A veterinary team member should be well educated in canine and feline body language before working on these procedures. The best resource for fully training these behaviors is the text “Cooperative Veterinary Care” by Alicea Howell and Monique Feyrecilde that is published by Wiley Blackwell.
This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.
Rachel Lees, a Level 3 Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.
Rachel Lees, RVT, KPA CTP, VTS (Behavior)Most of us became veterinary professionals because of our fondness for animals. Our goal is to assist them in times of need and to be their voice when they are unable to articulate their desires.
Unfortunately, our patients don’t always understand that. Most of our patients are not overjoyed about their trip to the veterinary practice. Even though we are here to help them live long, healthy, happy lives, they see our clinic as the place where they may be poked, touched inappropriately, and sometimes scared, even if this is not our intention.
Wouldn’t it be fantastic if we could communicate with our patients the way we can with humans? If they had the opportunity to say “Yes” or “No” to being injected or touched before resorting to a growl, bite, or air snap? Teaching strong stationary behaviors and using them as a consent cue can be useful and can take your veterinary team to the next level.
Stationary Behaviors
These behaviors cue the animal to stand, lie down, or touch a body part to a specific location for a duration of time. They are typically taught outside the veterinary setting using marker training and shaping techniques*. Once the patient is comfortable performing the stationary behavior in a non-stressful setting, training sessions can begin to take place at the veterinary practice. The patient should enjoy training and interacting with the stationary behavior as this is the place where most veterinary husbandry behaviors will be performed in the future. The patient should associate this location with reinforcements such as high-value food and fun. Stationing behaviors include but are not limited to the following:
Body Target to Mat
Four paws on the Mat
Lying in Sternal Recumbency on the Mat
Lying in Lateral Recumbency on the Mat
Nose Target to a Hand or Object
Chin Rest
Paw Target to an Object
What Is Consent?
Once the above behaviors have been taught and the patient is 100 percent responsive in the veterinary practice, the concept of consent can begin. Consent allows the patient to choose to engage in training with the owner and veterinary team members by responding to the cued behavior and allowing the procedure to be performed. If the patient does not want to interact, they will send a clear signal that they are uncomfortable and are unable to perform the stationary behavior at the given time.
The goal with consent is to give patients some control by allowing them to make choices to reduce fear, anxiety, and stress, increase comfort, and increase the animal’s ability to cooperate. It is important to fully understand the patient’s body language and to understand that not responding to the cued behavior is not the patient being “stubborn.” If the patient is reluctant to stay in the cued stationary behavior, assess the patient and yourself, and then end the training session or veterinary visit. Remember that animals use avoidance behaviors such as displacement or conflict when a situation becomes stressful. Our goal is to give the animal a choice and to respect that choice.
Examples of avoidance behaviors:
Sniffing the ground
Not responding to a well-known station behavior
Yawning
Lip licking
Slow response to a station behavior
Head turning away
Weight shifting away
Final Note
If taught correctly, stationary behaviors can be an asset to any veterinary team. Any veterinary team member who is interested in teaching these protocols should consider training the patient ahead of time to wear a basket muzzle as we are teaching voluntary veterinary care. The patient can and will still say that they are uncomfortable if they are pushed too far above their comfort level. A veterinary team member should be well educated in canine and feline body language before working on these procedures. The best resource for fully teaching these behaviors is the text “Cooperative Veterinary Care” by Alicea Howell and Monique Feyrecilde, published by Wiley Blackwell.
*Shaping will be discussed in Part Two
This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.
Rachel Lees, a Level 3 Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and lead veterinary behavior technician at The Behavior Clinic in Olmsted Falls, Ohio. She loves helping people create and maintain a strong human-animal bond.
Kim Campbell Thornton It’s not just dogs and cats who benefit from Fear Free techniques at the veterinary clinic. Humans often find that they are calmer and happier as well.
Fear Freed
My sister has a beautiful kitty named Sushi whom she adopted about eight years ago. Her veterinarian, Dianicia Kirton, DVM, whose Hopkinton, Massachusetts, practice is Fear Free certified, has been recommending that Sushi get her teeth cleaned but my sister was hesitant. The veterinarian addressed each of her concerns until eventually she was ready to move forward. A few weeks later, Sushi’s mom brought her in for the teeth cleaning, although she was still nervous and reluctant. The veterinarian and staff were very calming and worked on Sushi quickly. Everything went well, and Sushi was her normal, happy self afterward. My sister told the vet that she felt like she had been “Fear Freed,” and Dr. Kirton responded, “Yes, it’s as much for the people as it is for the animals.” My sister was happy with the whole experience and thankful to have found a practice that uses these methods!
Kay Henze
Penny-Wise Visits
Pennie, a 7-year-old 78-pound Chesapeake Bay Retriever, had never had a full veterinary exam after her puppy vaccines because she bared her teeth and growled at veterinary team members at every clinic she was taken to. When she was brought to us, we implemented several Fear Free strategies, spending 45 minutes building her trust both outside the clinic and in the exam room. We were able to get her to stand on the lift table and receive vaccinations without being muzzled. On her third visit, we were able to lift her lips and examine her teeth. Now she boards with us routinely and is a big part of our veterinary practice family. Implementing these Fear Free tools has changed Pennie’s life and her owner is now able to better understand and relate to her dog, making it much safer to take her for walks and be groomed.
Dr. Sarah Lavelle, Ark Veterinary Practice, Belgrade, Montana
Happy Cats and People
We love our Fear Free veterinary hospital. At TLC, there are separate areas for cats and dogs. We took our two cats in last week, and the exam room was comfortable, with shelves for the cats to explore. A board listed the names of the technician and veterinarian who would be seeing the cats, so we knew who would be treating them. The technician who went over the intake information was sweet and tender with Lucy and Lilu. An email ahead of time alerted us that a new veterinarian would be seeing the cats. She was calm and handled the cats gently. Both cats were calm throughout the visit—although Lucy didn’t much like having her teeth examined—and when they got home they came out of their carriers calmly and went about their day. Lilu was her regular self and didn’t hide away as she has on some prior visits to other clinics. The clinic called the next day to see how the cats reacted to their vaccines and visit. We feel we have found our new clinic! Katherine and Brent Williams, Albuquerque, New Mexico
Zola’s Optimism
Zola has been to a number of veterinary clinics before and has always been nervous and reactive. During her first appointment she was quite nervous, but with the help of some peanut butter as a distraction she allowed us to pet her. We decided that that was a win and that Zola would benefit from coming back another time after having gabapentin to help calm her. At her next visit, Zola was visibly more relaxed, and we had a Kong full of peanut butter ready for her. Knowing that Zola did better with minimal restraint we kept her focused on the Kong and were able to do a full exam, vaccinations and a blood draw. Zola’s owners had never seen her so relaxed at the vet and she has since come back willing and happy to see us. Anne McClanahan, DVM, Four Lakes Veterinary Clinic, Madison, Wisconsin
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This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.
Kim Campbell Thornton is content manager for Fear Free Pets and is a Level 3 Fear Free Certified Professional. She has been writing about dogs, cats, wildlife, and marine life since 1985.
For humans, nail trims are mundane experiences. But for pets, nail care can cause stress by imposing on their personal space, restricting their freedom to move, and sometimes causing discomfort or even pain.
Successful nail care encompasses more than just being able to physically maintain nails. True success is found in gaining calm participation and trust from the animals you’re working with.
This course will teach you to:
View nail care from the pet’s perspective and identify several common causes of FAS
Understand the uses, benefits and drawbacks of each common nail trim tool: clippers, nail grinders, nail files, and scratch boards
Incorporate the Fear Free concepts of Gentle Control, Considerate Approach and touch gradient into nail care
Describe how, and just as importantly, when, to use food distractions, desensitization and classical conditioning, or consider medications to achieve Fear Free nail trims
This one-hour course is open to all professionals who are signed up for a Fear Free certification program and is approved for 1 RACE CE hour and one hour of CEUs from CCPDT, IAABC and KPA
This course consists of four lessons:
Lesson 1: Nails, from the Pet’s Perspective
Lesson 2: Tools of the Trade
Lesson 3: Applying Fear Free Core Concepts to Nail Care
Veterinarians often recommend that new puppy owners actively socialize their puppy during the sensitive socialization period. Well-intentioned pet parents may take that general guidance and inadvertently create, not prevent, problems. In this webinar, Jacqueline Neilson, DVM, DACVB, demonstrates how sharing six socialization principles will allow veterinary staff to help owners make wise choices for socialization that promote the pups’ emotional and physical wellbeing.