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Hospital visits can be a scary experience for people and pets. Learn ways to reduce fear, anxiety, and stress (FAS) that will improve the safety of staff members and help bond clients to your practice for life. Join Heidi Reuss-Lamky, LVT, VTS (Anesthesia/Analgesia), (Surgery), Elite FFCP (Veterinary), CFVP, as she discusses how to implement Fear Free concepts into companion animal anesthesia.

Attendees will learn how to:
• Minimize fear, anxiety, and stress (FAS) in hospital environments
• Utilize Fear Free handling and physical exam tips
• Consult emotional medical records (EMR)
• Properly care for pets post-op

Each of us has preferences about what we find appealing and when! Ice cream or steak? Chocolate or strawberry? Sweet or salty? Join Monique Feyrecilde, BA, LVT, VTS Behavior, who will explore preferences, options, feeding methods, and how best to use the Fear Free Treat Ladder during veterinary visits.

Attendees will learn :

1) Explore a variety of options for each patient interaction and observe patient preference.
2) Construct a ranking system for a hierarchy of available rewards based on the observed preference of the patient.
3) Use at least three different types of food effectively depending on the procedure being performed.

Brought to you by our friends at Blue Buffalo.

You must be a Fear Free member and logged in to view this webinar.

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Alyson Evans, RVT, CVT, Elite FFCP, CCFPAs many of you have read previously, I have been suffering from burnout. It took me a full year to accept that I needed to seek professional help to address my emotional ailments. Some days were better than others and some were darker.

From the day I went onto the Sondermind website and filled out the questionnaire about what I needed to address, I knew I was done holding onto so much darkness, hurt, and feelings of failure and worthlessness. A therapist contacted me within the day, and I scheduled my first appointment.

During my first session I burst into tears and felt relief. More, I felt the start of freedom from everything weighing me down. My weekly sessions dove into dark places that I didn’t realize were affecting me in an unhealthy way.

I have learned so much: That the emotional baggage of a recent trauma I had witnessed was called secondary trauma. And that when burnout and secondary trauma come together, the result is compassion fatigue.

I know many people are terrified of seeking professional help, believing it is a sign of weakness. It isn’t. Seeking professional help is a sign of strength and self-worth, recognition that it’s okay to put ourselves first. It’s difficult to do that, especially if we are veterinary professionals, but humans are not meant to fix everything on their own. We aren’t meant to be all-knowing and all-healing, let alone self-healing, at least not without a little help and guidance.

At a recent therapy session, I didn’t have much to talk about other than two vivid dreams, unusual because typically my dreams fade away rather than sticking in my memory. In the first, I was bitten on my right wrist and left ankle by a snake. After some research, I learned that this dream signifies overcoming a mental obstacle or issue as well as dealing with criticism. Both were accurate. I felt like I had been healing but hadn’t fully realized it. In the next dream, our neighbor, with whom I’ve had issues in the past, was drawing beautiful chalk murals on our sidewalk. She told me she wanted to start over and admitted that she had not been very nice to me for the past two years.

When I told my therapist about these dreams, I explained that I thought they were signaling that I was free to move on and move forward from the darkness I had been harboring. My therapist, smiling, nodded her head in agreement and for the first time I felt pride in myself and how far I have come.

My therapist once asked how I would know that I had achieved healing. “Pride,” I said. I would feel proud of myself for learning and practicing the tools I had gained from therapy to self-heal to the best of my ability, for putting aside my self-pride to seek professional help. Now that has happened.

My hope in sharing this journey is that some or all of you will find the strength to advocate for yourself. Take a chance on yourself and seek professional help. Speak up and ask for help or let someone know you are not okay. You can learn how to set boundaries, love yourself, and know that it is okay to not always be okay.

Here are some things that help me daily:

I play calming music in the car to and from work: It’s not just great for a Fear Free visit to and from the vet office for our pets, it is great for our own mental wellbeing going to and from a place that can cause us fear, anxiety, and stress.

When I start to feel stress or anxiety, I ask myself, “Is this helpful or hurtful?” and then move on.

I no longer work through lunch: I need that time to recharge, whether by meditating, listening to music or a podcast, or watching a Ted Talk or Netflix show.

I make plans for the weekend or holidays: Making plans with my family helps us not to stagnate at home but to get out of the house and do things together.

I set a bedtime for the kids: Adults need their own time. Keeping kids on a set schedule for bedtime helps parents stay connected and have time to check in on one another.

I don’t try and solve every problem: We are in an industry where people come to us with problems that we do our best to solve. It is okay to guide family and friends toward solving their own problems and making their own mistakes.

I treat myself: A hair appointment, a new outfit, or a mani-pedi are all ways to relax and feel special now and then.

I explore new options: The best time to explore other opportunities is to do it when we don’t have to. If you are happily employed but want to see what other hospitals are like or what opportunities are out there, investigate them. When we are not in a position where we might have to settle, we can explore our own values in a career and determine what is important to us. Many times, this exercise can help us realize what we value in ourselves or desire in a career path or future hospital.

I accept my feelings: It’s okay to express my feelings, whether someone else agrees with them or not.

I’m open and honest with loved ones: When I allow myself to be vulnerable and talk about how I am feeling or anxieties or fears I have, I allow my family to be part of that, which in turn has helped them feel more involved with my life rather than just being spectators.

Check out our Fear Free on the House page for resources on wellness, quick tips, and more!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Alyson Evans  RVT, CVT, Elite FFCP, CVBL, is hospital manager at Briargate Boulevard Animal Hospital in Colorado Springs, Colorado.
 

Providing exceptional rehabilitation services for patients while also creating a positive experience is not that far-fetched! Join Deana Cappucci, BS, LVT, CCRVN, CCMT, VTS (Physical Rehabilitation), FFCP (Veterinary), as she discusses the importance of using Fear Free techniques to alleviate fear, anxiety, and stress (FAS) and create positive outcomes in the physical rehabilitation experience.

Attendees will learn :

1) The cornerstones of Fear Free
2) Signs of FAS
3) Common modalities used in rehab
4) Incorporating Fear Free into rehab

You must be a Fear Free member and logged in to view this webinar

There are many lifestyle factors that influence the decision to vaccinate or to not vaccinate, and we must learn to be proactive about addressing potential concerns that may arise.

In this webinar, presenter Natalie Gruchow, CVPM, SHRM-CP, Elite FFCP (Veterinary), discusses how to use Fear Free concepts to alleviate fear, anxiety, and stress during the vaccination appointment for the pet and pet owner.

Attendees will learn :

1) Clearly explain vaccination benefits to pet owners.
2) Apply Fear Free concepts to safely & comfortably vaccinate patients.
3) Develop skills for successful Fear Free communications with your team & clients.

Brought to you by our friends at Elanco

You must be a Fear Free member and logged in to view this webinar

Course Overview

This course is dedicated to helping animal care professionals learn and practice skills to promote a more positive personal welfare. Throughout this course, you will learn how to care for yourself—and the humans around you—to create an environment and a lifestyle that is Fear Free for people as well as for pets! Through thought-provoking material, tips, and engaging content, you’ll learn healthier habits by challenging old ways of thinking and learning how to better protect human emotional welfare just as we do for animals!

This course contains 6 lessons:

  • Lesson 1: Intersections of Perfectionism & Veterinary Medicine
  • Lesson 2: The Role of Vulnerability in Professional Life
  • Lesson 3: The Practice of Generous Assumptions
  • Lesson 4: The Practice of Clear Expectations & Communication
  • Lesson 5: Healthful Communication With Teams & Clients
  • Lesson 6: Tips for Emotionally Intelligent Professional Self-Care

This course was written by Monique Feyrecilde, BA, LVT, VTS (Behavior) and is approved for 1 hour of RACE CE.

Because reliable serum tests for food allergies have not been developed and because adverse food reactions are chronic and frustrating, veterinarians must partner with pet owners to successfully complete an elimination diet trial to rule out, diagnose, and manage this lifelong condition.

In this webinar, presenter Brittany Lancellotti, DVM, DACVD, discusses how decreasing a pet owner’s fear, anxiety, and stress surrounding diet trials through communication and education can make a world of difference for the whole family’s quality of life in just two months.

Attendees will learn :

1) Common misconceptions/questions from pet owners regarding food allergies and what the evidence suggests.
2) The diagnostic approach to adverse food reactions and how to successfully guide an owner through an elimination diet trial.
3) Tools needed for incorporating Fear Free techniques when diagnosing and treating food allergies.

Brought to you by our friends at Blue Buffalo

You must be a Fear Free member and logged in to view this webinar

Because reliable serum tests for food allergies have not been developed and because adverse food reactions are chronic and frustrating, veterinarians must partner with pet owners to successfully complete an elimination diet trial to rule out, diagnose, and manage this lifelong condition.

In this webinar, presenter Brittany Lancellotti, DVM, DACVD, discusses how decreasing a pet owner’s fear, anxiety, and stress surrounding diet trials through communication and education can make a world of difference for the whole family’s quality of life in just two months.

Attendees will learn :

1) Common misconceptions/questions from pet owners regarding food allergies and what the evidence suggests.
2) The diagnostic approach to adverse food reactions and how to successfully guide an owner through an elimination diet trial.
3) Tools needed for incorporating Fear Free techniques when diagnosing and treating food allergies.

Brought to you by our friends at Blue Buffalo

You must be a Fear Free member and logged in to view this webinar

Looking for practical ways to improve happiness and productivity while decreasing burnout and dysfunction in your practice?

Join Natalie Gruchow, CVPM, SHRM-CP, Elite FFCP (Veterinary) who will explore ways to overcome leadership obstacles and strengthen a Fear Free culture.

In this webinar, Natalie Gruchow covers:

  1. Identify dysfunction in your practice
  2. Embrace vulnerability to repair trust with your employees
  3. Apply advanced Fear Free concepts

About the Presenter

My life is full of love, laughs, adventures, dogs, and critters. I have a wonderful husband named Tim and we travel every chance we get. We have a black lab named Sniff, 2 bearded dragons named Piney & Lanky, and a 120-gallon aquarium.

My passion in life is helping people & animals, so my career as the Certified Veterinary Practice Manager at the Animal Health Clinic is the perfect fit for me. I take pride in my work and am very loyal and dedicated. I am in charge of all business functions for the company. The Animal Health Clinic is a 6-doctor, small animal, avian, & exotic practice. We have been American Animal Hospital Association (AAHA) Accredited since 1979 and Fear Free Certified since 2019. Since my start date, I have tripled our social media following, strengthened our brand image, and built an amazing team. Revenue has increased over $1 million.

As a CVPM, it is important to me to be involved with the community and I regularly provide general pet education at rescue events, 4-H programs, and school activities. Topics include Leash Etiquette (see flyer), Fear Free Pets, Fear Free Happy Homes, and exotic pet awareness.

My favorite roles are in marketing and human resources. I design all marketing materials for Animal Health Clinic and am a leader for over 30 employees.

You must be a Fear Free member and logged in to view this webinar

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Mikkel Becker, CBCC-KA, KPA CTP, CDBC, CPDT-KA, CTC and Debbie Martin RVT, CPDT-KA, KPA CTP, VTS (Behavior) show how you can help make brushing your dog a pleasurable Fear Free experience with your dog.