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Course Overview

Dermatologic conditions, such as otitis externa, allergic dermatitis, and bacterial skin infections, are among the most common reasons clients bring patients to veterinarians. Additionally, dermatologic diseases are often chronic and recurrent, so procedures may be repeated on the same patient multiple times. This course provides tools for incorporating a Fear Free approach to common dermatologic techniques used in the clinic, including ear exams and cytology, skin scrape and cytology, and biopsy.

In addition, in-home bathing and ear treatments can also be a source of stress for both pets and clients. By providing suggestions for decreasing FAS during bathing and ear treatments, we can help increase compliance for topical therapy.

This course consists of four lessons:

  • Lesson 1: Classical Conditioning and Conditioned Emotional Responses
  • Lesson 2: The Ears: Exams and Procedures
  • Lesson 3: The Skin: Diagnostic Tests and Procedures
  • Lesson 4: Bathing: At Home and In Clinic

This course is approved for one hour of RACE CE.

Interviewing Your Interviewer & Exam Room Secrets Revealed

Knowing how to evaluate your interview experience will help you make a more informed decision about the opportunities being presented to you. Interviewing is a two-way street. The interviewee should be assessing the interviewers just as much, if not more. During this webinar, Paul Diaz, founder of Hire Power Consulting, will provide you information you can use to prepare yourself for an interview and to help you evaluate the employer’s culture.

Dr. Marty Becker, founder of Fear Free and dubbed “America’s veterinarian” by Dr. Oz, will also be joining Paul to discuss how to keep pets happy and calm and clients happy, engaged, and trusting, with an end result of the pet getting the care he/she deserves, the owner feeling like a VIP, and you, the vet, getting to practice great medicine. You’ll learn exam room secrets such as what to do when you first enter the room, what NOT to do with pets as you first greet them, how to express empathy, and more.

Training Online in Real Time: A Demonstration

You learned the logistics of online training in our last webinar, but what does it LOOK like? Fear Free Certified trainer Laura Ryder has kindly offered to show us by teaching a mock group class via Zoom. You will see real dogs and handlers with varying skill levels and, as always with live animal demos, there are bound to be some unexpected moments! Watch as Laura conducts a group class via Zoom and get inspired to try one on your own.

A Fear Free Look at Canine Noise Aversion and Feline House Soiling

Join Amy Learn, VMD, and Valarie V. Tynes, DVM, DACVB, DACAW, as they review two behavior problems that may be seen frequently this time of year: canine noise aversions and feline house soiling.

Canine Noise Aversions

Common canine noise aversions including storm and fireworks phobias, their presenting signs, possible contributing causes, diagnosis, and suggestions for management will all be covered.

Feline House Soiling

Both urine marking and inappropriate elimination and the diagnostic criteria for differentiating the two forms of feline house soiling, as well as their different causes, management, and treatment, will be included.

Brought to you by Ceva.

Training as Enrichment: Basic Skills

Reward-based training improves the lives of dogs and their human families. You might not be able to attend group class right now, but you can “home school” your dog during this time and improve their behavior by fitting some simple training exercises into your everyday interactions with your dog. Fear Free Head Trainer Mikkel Becker will give you the basics and answer some questions, as well!

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Healthy Practice, Healthy People

Studies show that workplaces with fully engaged employees are more productive, more profitable, can change and adapt more quickly, and have lower attrition rates. A healthy culture is good for business and enhances employee satisfaction and morale. Veterinary professionals play essential leadership roles in the intentional development of a culture that determines the success of the practice.

Presented by Laurie Fonken, Ph.D., LPC, this webinar will help you:

  • Define the terms “culture” and “organizational culture”
  • Identify parts of your culture that are by default and by design
  • Know the difference between implicit and explicit elements of culture
  • Leave with one idea to take back to your practice

Taking Your Training Services Online

To continue helping dogs and their owners during the COVID-19 crisis, dog trainers are moving toward a variety of online training services. One of the biggest hurdles they’re facing is convincing dog owners that this new way of training their dog will be effective and lasting. Join us for a webinar with Laura Ryder, CPDT-KA, KPA CTP, as she takes a close look at online training service options and strategies to engage clients and help them train their dogs successfully.

Now You’re Here, Now You’re Not: Preparing Your Pet for Yet Another Change

First our pets had to get used to their humans being around more than usual as people sheltered in place. For many pets, this was a positive change, but even positive changes can be stressful. They’ll face upheaval again when pandemic precautions relax and people go back to their normal routines. In this webinar, Valarie V. Tynes, DVM, DACVB, DACAW, will help you determine which patients may be at an elevated risk of increased anxiety and stress due to changes in routine, and offer practical, straightforward tips that you can share with your clients for preparing these pets for a return to “normal.”

Brought to you by Ceva.

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Cultivating Healthy Resilience

Presented by Laurie Fonken, Ph.D., LPC, this webinar will define Compassion Fatigue and Moral Distress and acknowledge the impact they have on the professional and personal wellbeing of practitioners. We will then look at some key elements necessary to develop a healthy level of resilience, self-compassion, and self-care.

Fear Free Home Spaw Days

While your favorite groomer is temporarily closed, you may need to do some basic grooming on your dog yourself. Dogs can develop problems related to brushing, mat removal, nail trims, hair in the eyes, and eye discharges in just a few weeks.

Presented by Fear Free Certified trainer and groomer Daniel Josselyn-Creighton, KPA CTP, this webinar will help you to:

  • Introduce new pieces of equipment (brushes, clippers, etc.) and procedures (baths, brushing, and nail trims) to your dog in a safe, fear-free manner.
  • Teach your dog impulse control games to help them be more comfortable sitting still for simple procedures.
  • Perform basic grooming tasks: brushing, bathing, trimming hair, and nails.
  • Use the FAS scale to know when you can continue with a procedure, when you need to proceed with caution, and when you need to stop and give your dog a break.