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Ramona MarekIf you have a veterinary practice or manage a shelter, you’re likely familiar with pheromone products available in the form of diffusers, sprays, wipes, or collars. These products claim to stop unwanted behaviors such as scratching, spraying, litter box mishaps, hiding, and fighting. Do they really have those properties, and should you recommend them to clients or adopters? Let’s dive into the science of pheromones: what they are, how they work, and whether they can help cats.

Pheromone History

Scientists have long been fascinated by the notion of chemical communication between members of the same species. The first pheromone, a female silk moth secretion, was chemically identified in 1959 by German chemist Adolf Butenandt and his team.

Pheromones are odorless, colorless chemical signals used as a form of intraspecies scent communication. When detected they cause physiological and behavioral changes.

What Pheromones Do

Pheromones have a broad range of purposes that include alarm signaling, mating, social interactions, territory marking, and maternal bonding. Cats of all species send and receive messages via the pheromone message board.

Pheromones are secreted by specialized sebaceous or mucous glands on the body. For cats, these include facial glands (on chin, cheeks, and forehead), anal glands, paw pads, and mammary area.

When cats rub their heads against people, furniture, or objects, comforting pheromones are released from the cheek glands, marking this place as a comforting one for future feline reference.

Anal glands release pheromones in urine and feces that deliver messages regarding mating viability, expression of fear or stress, or territorial response (think urine marking or spraying). Scratching, a natural cat behavior, releases pheromones from the paw pads. Scratching delivers scent and visual cues about territorial ownership to other cats.

Mammary pheromones are activated in nursing mothers when kittens suckle. Kittens detect the pheromones, which produce a calming response. It also helps kitten and mother cat recognize each other if they become separated.

Pheromones are detected through the complex olfactory system and received via the nasal cavity, lined with millions of olfactory receptor cells. Once detected, cats tongue-flick the molecules to the vomeronasal, or Jacobson’s, organ, located on the roof of the mouth. This stimulates the flehmen response, which causes the mouth to gape open. It may look like a sneer, but this active process enhances pheromone perception. The pathway continues to the brain, which produces a behavioral or physiological response.

Natural pheromones perform a variety of important functions, but what about synthetic pheromones?

Using Synthetic Pheromones

Synthetic pheromones are lab recreations that mimic natural pheromones to help promote a sense of calm and security in stressful situations. The idea is to build a sense of confidence and prevent or alleviate fear, anxiety, and stress (FAS) and related behaviors such as spraying, scratching, and intercat aggression. They are not sedatives, essential oils, or medication.

The first companion animal pheromone product, Feliway Classic by Ceva, debuted on the pet market in 1996. This product, available in spray and diffuser, is a copycat of the feline F3 facial-marking pheromone deposited when cats rub their cheeks on objects, marking the area as safe. Feliway MultiCat, based on the cat appeasing pheromone (CAP), premiered in 2016. CAP originates in the mammary region of nursing mothers and provides a sense of safety, security, and harmony. It helps to reduce conflict and social tension in multi-cat households. Feliway Optimum is the latest diffuser product. FELIWAY Optimum may help to reduce scratching, urine spraying, tension and conflicts between cats, fears, and reactions to changes.

Synthetic pheromone products can be layered and used together in the clinic, shelter, or home. For example, Feliway Classic and Feliway MultiCat diffusers can be used together in exam rooms, shelter cat rooms, and in homes. The diffusers can also be used in combination with the spray Feliway Classic on towels or mats in an exam room, shelter cat living area, or on a cat’s favorite blanket or carrier. In the home, Feliway Optimum can be used in preferred scratching areas.

Other companies have launched similar products, and there are dog versions too. Dog and cat products can be used together to promote peaceful compatibility in multi-pet homes. Because pheromones are species-specific, cat pheromones don’t work on dogs and vice versa.

Does this mean clients or adopters can plug in a diffuser, snap on a collar, or spritz a blanket and expect immediate and magical behavior changes? No. Some cats may be more receptive to pheromones and alter their behavior, but pheromone products aren’t magic elixirs. The underlying cause of the stress must also be identified and resolved.

Synthetic pheromones are an aid in a behavioral plan, not a one-size-fits-all cure. “Synthetic pheromones can be successful when a client follows the written-out behavior plan,” says Rachel Geller, Ed.D., Certified Cat Behaviorist. “Sometimes the addition of synthetic pheromones allows the cat to better access the behavior program. Alone, the products usually aren’t enough to resolve the problem but when used with behavior modification they can resolve some of the emotional part of the problem for the cat. I never put a timeline on resolving cat behavior problems. In these matters, it’s best to go at the cat’s pace!”

Whether used in veterinary clinics, shelters, or homes pheromone products are designed to bolster a sense of calm, comfort, and positive feelings in stressful environments. It’s important to assess the environment from the cat’s perspective.

  • Trips to the veterinarian usually induce high levels of FAS. Before the trip, advise clients to spray the carrier and a towel with the synthetic pheromone, and wait about 15 minutes for the alcohol to evaporate before putting the cat inside the carrier. Cover the carrier with the towel. The calming effect lasts four to five hours.
  • Scratching and spraying. “Synthetic pheromones can be used if you have a cat who is peeing to mark his territory. Cats don’t pee on territory where they facially mark, so these products trick the cat into thinking he has already marked the territory as his own,” says Dr. Geller.
  • Litter box avoidance. First, schedule a vet visit to rule out medical conditions. Recommend that clients set up the litter box arrangement to optimize cat-friendly preferences (size, location, number, preferred litter). Keep it clean! Owners should avoid punishing cats and add positive social interactions.

“Synthetic pheromones are especially helpful for those times where everything is completely new. Examples are moving to a new home, buying new furniture, or putting in new carpet. These products can be used on unfamiliar objects in the home to help a cat feel more safe and secure with them,” says Geller. Suggest that clients use the products in their home before bringing home a newly adopted cat to provide a sense of comfort and security upon arrival.

When a cat’s sense of wellbeing is disrupted, they can become stressed. Stressors can be environmental, physiologic, or social. Stress can be mild, moderate, or severe, temporary, or chronic.

Stress has a profound effect on emotional and physical health and behavior. Stressed cats may refuse to eat, become ill, or develop serious behavior problems. Minimizing stress is crucial to the health and wellbeing of cats. Synthetic pheromones can help to make cats feel safe and secure in their environment.

“Many times, cat behavior is 100-percent fixable and solvable through consistent behavioral interventions that are developed by looking at what is happening from the cat’s point of view. There is always a reason! If there is more going on, such as an emotional issue, stress, or anxiety, pheromones and even a pharmacological approach can be considered,” Geller says.

Pheromone products are versatile and easy to use, and they can be used in combination with a behavioral plan and medical treatments. While not magic, they may be the essential element your feline patients or shelter cats need to ensure a healthy, happy life.

Sources

Rachel Geller, Ed.D., Certified Cat Behaviorist

Gary Landsberg, DVM, DACVB, DECAWBM (CA). Fear Free webinar. The Science for Pheromone Therapy: Show Me the Evidence.

American Scientist. How Animals Communicate Via Pheromones. Tristam Wyatt.

https://www.americanscientist.org/article/how-animals-communicate-via-pheromones

Tristram D. Wyatt, Pheromones, Current Biology, Volume 27, Issue 15, 2017, Pages R739-R743,

ISSN 0960-9822, https://doi.org/10.1016/j.cub.2017.06.039.

https://www.sciencedirect.com/science/article/pii/S0960982217307765

Prior, Miriam Rebecca, Mills, Daniel Simon. Cats vs. Dogs: The Efficacy of Feliway FriendsTM and AdaptilTM Products in Multispecies Homes. Frontiers in Veterinary Science Volume 7, 2020, Pages 399. ISSN 2297-1769, DOI 10.3389/fvets.2020.00399.

https://www.frontiersin.org/articles/10.3389/fvets.2020.00399/full

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Ramona D. Marek, MS Ed, is an award-winning writer and 2017 recipient of the prestigious Fear Free Pets Award. She writes about pet care, health and behavior, and cats in the arts. She’s also the author of “Cats for the GENIUS.” Her feline muses are Tsarevich Ivan, a joie de vivre silver tabby Siberian, and Natasha Fatale, a full-time diva dressed as an “anything but plain” brown tabby. You can read more about Ramona and her work at www.RamonaMarek.com.
 
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Editor’s Note:Alyson Evans is a Fear Free Certified veterinary technician, a certified Compassion Fatigue coach, and the hospital manager at Briargate Boulevard Animal Hospital in Colorado Springs, Colorado. This first-person piece is part of an email to Fear Free Education team staff describing her own experience working in the field, in the currently overwhelmed veterinary industry. We thought that many of you might relate to it, so we asked if we could share it.

I thought I was happy and handling my stress well, but I wasn’t. I was hiding stress from my team and taking it out on my husband and son. Not a healthy way to cope. Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands.

I received some personal coaching about burnout and had some one-on-one time with a coach. It was eye-opening to me and confirmed that I was suffering from burnout. “Suffering” is a difficult word to stomach, especially when talking about yourself.

Here is perhaps an even harder pill to swallow: As women, we let ourselves get into a position of burnout. Men don’t typically experience burnout as much as women do. We are raised and taught to be the primary caregivers for our children and family. We put ourselves last and think that we need to be more like men to succeed.

Once I realized I had allowed myself to take on all of these roles, I said right then: “No more.”  I set boundaries at home with my 3-year-old son and my husband. I want to raise my son to know that women are not just caregivers; they are individuals who need boundaries and that he needs to be a partner in any relationship he is in, work or personal.

I told my team that although I seemed happy and upbeat at work, I would go home and keep thinking about all of them. How would I get them pay increases if we didn’t hit our quarterly goals? How could I show more appreciation? Would more of my team quit? How would I find replacement team members given the national shortage of veterinary professionals?

One of my exercises was to fill out a pie chart. Out of 100 percent of the day, how much of that time was spent thinking about work? How much was spent caring for my son? How much time did my husband receive? Then, how much for me? Out of the time spent with my son and husband, how much time was I actually present: No phone on me, not multitasking, but actually engaging with them? This was so difficult, and at this point I burst into tears.

I spent 80 percent of my day thinking about work, from the time I woke up to hours after I had  left. I gave 15 percent to my son and 5 percent to my husband, leaving 0 percent to myself.

Having the visual of the pie chart led me to set new rules or boundaries in my home. When my son and I get home from school and work, we spend 30 minutes outside together listening to children’s music and drawing with chalk on our driveway (both adults and kids need to be able to transition from work/school to home). Once we do that, we go inside and I call my husband to see when he will be home so I can make dinner or start prepping dinner for him to make. (We make a weekly dinner menu to take that added daily stress off our plate.) When he arrives home, we each have 30 minutes to send any necessary texts and then phones go on chargers in our bedroom so we can engage, be present, eat together, and talk during dinner. Once our son is in bed, we take 30 minutes to check Facebook or do whatever we want before spending quality time together.

A big part of combating burnout is owning your share of it and how you got there. If there have been a lot of euthanasias, speak up and let your supervisor know that emotionally, you need a break. (I just did four in two days and needed to tap out for the last one of the day). It is okay to admit that and to speak up when it is to the point of emotional breakage, but if you are someone who just dodges euthanasias and puts that strain on your co-workers, then that is not fair to your team members.  We must own what is happening to us and reflect on what we are allowing to cause the burnout.

Support staff should check in on doctors who have done multiple euthanasias, as they should with each other. Management needs to do so as well. If management is also a trained tech, have them take a euthanasia or two if they can, to lighten the emotional load that their team carries.

For management teams: When you hear a team member say “I’m so burned out,” take that seriously and pull that member aside to talk. Have that conversation, because if it really is burnout, they need some time to be away from work to focus on themselves, talk with a coach or therapist, and get support. Having wellness conversations with team members is important in this field and is the only way we can keep our team mentally healthy.

Alyson Evans, CVMA CVA, RVT, CVT, CCFP, Hospital Manager, Briargate Boulevard Animal Hospital, Colorado Springs, Colorado

Check out our Fear Free on the House page for resources on wellness, quick tips, and more!

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

 
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The Case Against P3 Amputation

While pain management is a vital part of Fear Free, it is even more important for cats who have been declawed. Join us and Robin Downing, DVM, MS, DAAPM, DACVSMR, CVPP, CCRP, founder of The Downing Center for Animal Pain Management, to learn about the trauma of feline toe amputation from the pain, biomechanical, and bioethical perspectives. This will energize your commitment to “just say no”!

Rachel Lees, RVT, KPA CTP, VTS (Behavior)Parrots and other psittacine pets can be fascinating additions to a home. They are gorgeous, colorful, charismatic and captivating, and it’s all too easy for potential caregivers to think, “How hard can it be to have a pet bird”?

Then they acquire their new family member and find there is quite a bit to know about living with and caring for them, especially when it comes to dealing with common behaviors that are normal for psittacines but problematic for humans. They frequently turn to the internet for advice on how to “fix” these problems, which can include aggression to humans, vocalizing for attention, and self-mutilation such as feather picking.

As veterinary professionals, it is important that we understand how this species learns so we can educate owners accordingly at their first appointment. Living with a psittacine can be financially, emotionally, and mentally draining.  Building a strong human-animal bond from the start is the best means to help create long-term homes for pet birds.

Learning is defined as a permanent change in the behavior of an animal after being exposed to a stimulus. Although changes may not be immediately apparent, they are real changes that will affect long-term behavior. It is important to communicate to clients that every interaction they have with their bird is a training session, whether they intend it that way or not. Any time a bird interacts with the environment, behaviors either increase, decrease, or become suppressed. Understanding this is crucial to communicating the best training and behavior recommendations based on science to clients with avian companions.

Increasing and Decreasing Likelihood of a Behavior

Operant conditioning is learning in which a behavior is affected by consequences. When a behavior is associated with something the bird wants, the behavior will strengthen. When a behavior is associated with something the bird finds aversive or dislikes, the behavior will weaken. There are four quadrants of learning common to all animals: positive reinforcement, negative reinforcement, positive punishment, and negative punishment.

These terms are unfortunately misused by clients and even some veterinary professionals. They are defined as follows:

  • Positive (+):  Adding something to the situation
  • Negative (-):  Eliminating something from the situation

The terms reinforcement and punishment are defined as follows:

  • Reinforcement:  strengthening a behavior
  • Punishment:  decreasing a behavior

Below is a table reviewing each definition with an example of each quadrant:

Quadrant Definition Example
Positive Reinforcement Addition of a stimulus to increase likelihood of a behavior or to strengthen a behavior Presenting a finger and when the parrot steps up to station giving a treat. Adding a treat increases likelihood of the “step up” behavior.
Negative Reinforcement Eliminating a stimulus to increase likelihood of a behavior or strengthen a behavior An example of this is forcing a bird to step up by pushing a hand into the chest or prying toes off a perch.  Eliminating pressure or discontinuing handling reinforces the behavior of stepping up to a perch.
Positive Punishment Adding a stimulus to decrease likelihood of a behavior A client’s cockatiel bites when a person reaches out to touch them. The client smacks them on the beak, adding an aversive situation to decrease the likelihood of the biting behavior.
Negative Punishment Eliminating a stimulus to decrease likelihood of a behavior A client’s macaw squawks for attention.  The client turns their back to ignore the behavior. Taking away attention decreases likelihood of vocalization behavior.

Positive reinforcement and negative punishment are the most humane ways to train most animals. However, negative punishment can induce frustration, increasing FAS, so it’s important to use it with caution. Force or aversive methods are not recommended and can damage the human-animal bond between clients and birds. These methods can also increase fear, anxiety, and stress and can create more aggression concerns. They should be avoided.

Breaking Down Unwanted Behaviors With the Problem-Solving Model

Dividing each behavior and problem is crucial in creating a plan to alter unwanted behaviors. There is no single way to handle any particular behavior.  Using the problem-solving model, we can break down the Antecedent, Behavior, and the Consequence to evaluate the trigger and the true problem.  The ABCs in the problem-solving model are defined as follows:

  • Antecedent: stimuli, events, or conditions that immediately precede a behavior.
  • Behavior: actual behavior caused by the antecedent.
  • Consequence: stimuli, events, and conditions that occur after a behavior and influence probability of the behavior recurring.

For example:  A client comes in and mentions that when their dog barks, the macaw (when out) will fly from her perch and chase the dog.

Breaking down this situation can be done as follows:

  • Antecedent: Dog barking
  • Behavior: Flying to chase dog
  • Consequence: Dog discontinues barking

Now that the behavior is broken down, we can determine motivation for the unwanted response. With animals in general we can simplify things and say that behavior is either self-rewarding (i.e., would happen regardless of the owner’s presence) or human-reinforced. In the example above, this behavior is likely self-reinforced, as the macaw’s behavior results in the dog discontinuing the barking. After this, we can figure out how to solve the problem.  Some things to consider:

  • How to manage and prevent the situation from starting.
  • What to teach the macaw to do that is incompatible with flying down to attack the dog?
  • How to interrupt the behavior while it’s occurring.
  • Foundation skills needed by the dog and the macaw to eliminate and modify this issue.

Breaking down one behavior takes time, expertise, and patience. No behavior can be fixed easily as each behavior has many layers. Encourage clients with birds to seek help from a skilled positive-reinforcement trainer, veterinary behaviorist, or veterinary behavior technician experienced with birds if any behavior problem is mentioned.

References: 

Luescher, Andrew. Manual of Parrot Behavior. Blackwell Publishing. 2006

Shaw, Julie K. and Martin, Debbie. Canine and Feline Behavior for Veterinary Technicians and Nurses. Wiley & Sons, Inc. 2015.

Yeates, James. Companion Animal Care and Welfare:  The UFAW Companion Animal Handbook.  Wiley-Blackwell. 2019.

This article was reviewed/edited by board-certified veterinary behaviorist Dr. Kenneth Martin and/or veterinary technician specialist in behavior Debbie Martin, LVT.

Rachel Lees, an Elite Fear Free Certified Professional, is a veterinary technician specialist in behavior, a KPA certified training partner, and veterinary behavior technician at the University of Tennessee College of Veterinary Medicine. She loves helping people create and maintain a strong human-animal bond.
 

Fear Free and Airvet: A Pawsitive Pairing for Your Practice

Keeping pets (and their vets) stress-free is good for everyone! Fear Free and Airvet have teamed up to help pets live healthier and happier lives. This fireside chat will cover how using Airvet’s connected care platform and Fear Free training can alleviate fear, anxiety & stress in pets while allowing you to easily deliver an outstanding client experience.

Please join Marty Becker, DVM, founder and CEO of Fear Free; Russ Brewer, DVM, CVMA, CVSMT, CCRT of Care Animal Hospital of Pleasant Prairie; and Jeff Werber, DVM, Chief Veterinary Officer of Airvet, as they share their experiences and best practices that will set you and your team apart from the pack.

Speak the Right Words

Debra Vey Voda-Hamilton, principal at Hamilton Law and Mediation, PLLC (HLM), helps vets and their staff learn how to appropriately address disagreements and foster mindful reactions to difficult discussions. As the first conflict consultation practice in the U.S. dedicated to helping people resolve conflicts that arise in business and life over animals, HLM uses empathy, compassion, and methods of alternative dispute resolution (ADR) to assist people in understanding the “why” of a conflict that arises when dealing with animals. These conflicts are relational, not transactional, and can be nipped in the bud—before they nip the veterinarian in the butt—if skills to address the conflict are learned and applied.

Gain the knowledge on how to peacefully and proactively:

  • Address disagreements
  • Choose to keep relationships or let them go peacefully
  • Appreciate how you (and others) think
  • Enhance your listening skills
  • Find strength in allowing curious questions and discussions
  • Realize you can navigate difficult conversations

Brought to you by our friends at Vetoquinol.

Blood draws are an essential part of practicing veterinary medicine, but they can be stressful for the professional, let alone the patient. Veterinary nurse/animal trainer Laura Ryder, CPDT-KA, KPA-CTP, shows you how you can get a canine blood draw done the Fear Free way.