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Behind the Science of Fear Free

While Fear Free can often seem as though it’s only about animals’ emotional wellbeing, Fear Free is passionate about the science of animal care as well. Gary Landsberg, DVM, DACVB, DECAWBM (CA), Head of Research at Fear Free, brings you behind the scenes to tell you how Fear Free is advancing research in the field of veterinary medicine.

Culture of Kindness: Behind the Scenes With the World’s First Fear Free Certified Practice

Achieving a Fear Free Practice Certification might seem like a daunting task, but with a little planning and a strong will to implement, your hospital can make it happen! Marcy Hammerle, DVM, owner of the world’s first Fear Free Certified Practice, shares her journey from Fear Free implementation to Practice Certification, with tips for setting yourself and your staff up for success.

Nutraceuticals in Behavior Therapy

Behavioral disorders can be stressful for pets and their people, especially during summer, which has so many holidays and events that can wreak havoc on noise-phobic pets. Krista Sirois, DVM and Joshua Middleton, DVM explain how nutraceuticals can make a crucial difference in behavioral therapy and help alleviate fear, anxiety, and stress in pets.

Fear Free: Beyond the Treats

Many of those not familiar with Fear Free think it’s all about the treats. Rachel Abrams, DVM (Practice Certification Manager, Fear Free), shows us that while treats are an effective tool for veterinary professionals, they’re just the beginning of ways that Fear Free can help improve your treatment of patients.

Leading with a Fear Free Culture

Culture can seem like a nebulous concept, but a positive culture is essential to a successful practice. Joanne Graham, CVPM, SHRM-CP, CCFP, a certified veterinary practice manager (CVPM), has been helping hospitals improve their work culture from real-world experience she garnered at her own hospital. She shows what a positive culture can do for a workplace and how you can take steps to improve your own.

The First Line of Defense: The Fear Free Client Service Representative (CSR)

Client Service Representatives (CSR) are often the first and last person whom clients interact with. CSRs play an integral part of the Fear Free experience before, during, and after the clients visit. Stacey Wheeler, the Client Care Services Supervisor of Bloomberg Animal Hospital, talks to us about how Fear Free training can benefit CSRs day-to-day work life and the clients they interact with.

Critical Collaborations: The Importance of Trainers & Veterinary Professionals Working Together

In the Fear Free practice, trainers and veterinary professionals form a symbiotic relationship for the benefit of the patient’s health. On this podcast, Mikkel Becker, chief developer of the Fear Free Trainers Course, gives her thoughts on the place of trainers in patient’s health and wellbeing, what the relationship between trainers and vet professionals looks like in practice, and more!

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Communicating Fear Free: Online Marketing

After becoming certified, it’s not just about the how you implement the Fear Free strategies you have learned, but also how you market your newly earned certification. Being certified not only helps you practice better medicine, but it tells your clients and potential clients that you’re a step above the competition. In this podcast, we talk about how to use social media, video, email, and more to market your certification and communicate with clients.

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