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Looking for practical ways to improve happiness and productivity while decreasing burnout and dysfunction in your practice?

Join Natalie Gruchow, CVPM, SHRM-CP, Elite FFCP (Veterinary) who will explore ways to overcome leadership obstacles and strengthen a Fear Free culture.

In this webinar, Natalie Gruchow covers:

  1. Identify dysfunction in your practice
  2. Embrace vulnerability to repair trust with your employees
  3. Apply advanced Fear Free concepts

About the Presenter

My life is full of love, laughs, adventures, dogs, and critters. I have a wonderful husband named Tim and we travel every chance we get. We have a black lab named Sniff, 2 bearded dragons named Piney & Lanky, and a 120-gallon aquarium.

My passion in life is helping people & animals, so my career as the Certified Veterinary Practice Manager at the Animal Health Clinic is the perfect fit for me. I take pride in my work and am very loyal and dedicated. I am in charge of all business functions for the company. The Animal Health Clinic is a 6-doctor, small animal, avian, & exotic practice. We have been American Animal Hospital Association (AAHA) Accredited since 1979 and Fear Free Certified since 2019. Since my start date, I have tripled our social media following, strengthened our brand image, and built an amazing team. Revenue has increased over $1 million.

As a CVPM, it is important to me to be involved with the community and I regularly provide general pet education at rescue events, 4-H programs, and school activities. Topics include Leash Etiquette (see flyer), Fear Free Pets, Fear Free Happy Homes, and exotic pet awareness.

My favorite roles are in marketing and human resources. I design all marketing materials for Animal Health Clinic and am a leader for over 30 employees.

You must be a Fear Free member and logged in to view this webinar

Could you use some Fear Free help with your most difficult pet-sitting clients? Help is here from Fear Free’s lead animal trainer Mikkel Becker! You know the pets we mean—the picky ones, the “unpillable” ones, the ones who are pretty sure those ear drops will kill them. What pet sitter hasn’t felt their stomach drop when those pets are on the schedule?

In this recorded webinar, Mikkel Becker covers:

  1. Safe, easy administration of topical and oral medications
  2. Setting up the pet’s environment for success
  3. Effective use of distraction techniques
  4. Performing husbandry care tasks
  5. Reviewing Fear Free approaches

About the Presenter

Mikkel Becker is a certified trainer, dog behavior counselor, and the lead animal trainer for Fear Free. From early life it was undeniably clear that Mikkel’s number one focus was always going to be animals.

Mikkel’s childhood consisted of two joys; horses and dogs. Her training career started early with help from her childhood dog, a Wire Haired Fox Terrier named Scooter, who delighted in fun games like running in the opposite direction when called, leading the neighborhood bark patrol and terrorizing other dogs in a blaze of terrier-fueled fury. But where frustration created what could have been rifts the size of the massive holes Scooter dug in the yard, pure love was able to bridge those gaps and create a wiser, more resilient child and dog who together became grand champions in 4-H obedience. Unlike many children her age, Mikkel traded sports and other hobbies to instead chase after blue ribbons at horse shows and memories on trail rides. Her special passion was taking horses who were deemed less suitable by others and revealing the true champion inside.

In pursuit of formal animal training education, Mikkel graduated from the rigorous San Francisco SPCA Dog Training Academy with Jean Donaldson (earning a Certificate in Training and Counseling; CTC), the Karen Pryor Academy (becoming a Karen Pryor Certified Training Partner; KPA CTP), the Purdue Dogs and Cats Course, and Mikkel shadowed Dr. Nicolas Dodman at the Cummings School of Veterinary Medicine. Mikkel’s favorite educational experience was providing enrichment and positive reinforcement guidance to orangutans at Jungle Island in Miami. Along with her growing knowledge, Mikkel achieved other certifications, including becoming a Certified Behavior Consultant Canine (CBCC-KA), a Certified Professional Dog Trainer (CPDT-KA) and a Certified Dog Behavior Counselor (CDBC).

Locally in the Seattle area Mikkel is the dog and cat behavior counselor at Homeward Pet Adoption Center, resident trainer for veterinary behaviorist, Dr. Wailani Sung, and a trainer at Doggy Haven Resort.

When it comes to home life, Mikkel’s four-legged pug kids were eventually joined by a now seven year old daughter, Reagan, who is blossoming into her own rights as a trainer (Reagan’s current passion project is taming farmyard chickens and goats and pursuing ambitions to run an animal rescue and become a veterinarian like her Papa, Marty). Today, Mikkel’s family lives in in a country getaway space outside of Seattle along with the family’s cherished pug genius, Willy who charms guests with his arsenal of tricks and delights in giving his version of wet willy’s with his surprisingly long, frog-like tongue.

Mikkel recently co-authored “From Fearful to Fear Free: A Positive Program to Free Your Dog from Anxiety, Fears, and Phobias” with Dr. Marty Becker, Dr. Lisa Radosta and Wailani Sung.

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In part due to the excellent veterinary care that we deliver to our patients, we are presented with more geriatric cats and dogs now than we were 10 years ago. Most of us didn’t learn much about how to recognize and treat cognitive dysfunction syndrome (CDS) in dogs and cats. In this session, attendees will learn the most up to date prevention strategies and treatments of CDS in dogs and cats.

In this webinar, Lisa Radosta, DVM, DACVB, will cover:

1. The most common clinical signs of CDS
2. The most commonly used treatments
3. How non-medical treatments can be effective in the management of CDS patients

About the Presenter

Lisa Radosta, DVM, DACVB, graduated from the University of Florida College of Veterinary Medicine in 2000. After completing an internship in small animal medicine and surgery at Coral Springs Animal Hospital, she worked as a primary care veterinarian for two and a half years. She completed a three-year residency in behavioral medicine at the University of Pennsylvania in 2006 and passed the board examination later that year. During her residency, she received the Resident Research Award from the American College of Veterinary Behaviorists (ACVB) two years in a row.

Dr. Radosta lectures nationally and internationally for veterinary professionals and pet owners and is the author of a number of textbook chapters and scientific research articles, She also co-authored “From Fearful to Fear Free: A Positive Program to Free Your Dog from Anxiety, Fears, and Phobias” with Dr. Marty Becker, Mikkel Becker, and Wailani Sung.

She is the section editor for Advances in Small Animal Medicine and Surgery and served on the 2015 AAHA Canine and Feline Behavior Management Guidelines Task Force.

This webinar is brought to you by our friends at Zoetis Petcare.

Behavior Solutions for Declawed Cats with Dr. Lisa Radosta

An important part of setting a declawed cat up for successful life at home is understanding and molding their behavior. Join Lisa Radosta, DVM, DACVB, a leader in behavior and a member of the Fear Free Advisory Team, as she discusses behavioral solutions for declawed cats to help reduce their fear, anxiety, and stress both at the clinic and at home.

About the Presenter

Lisa Radosta, DVM, DACVB, graduated from the University of Florida College of Veterinary Medicine in 2000. After completing an internship in small animal medicine and surgery at Coral Springs Animal Hospital, she worked as a primary care veterinarian for two and a half years. She completed a three-year residency in behavioral medicine at the University of Pennsylvania in 2006 and passed the board examination later that year. During her residency, she received the Resident Research Award from the American College of Veterinary Behaviorists (ACVB) two years in a row.

Dr. Radosta lectures nationally and internationally for veterinary professionals and pet owners and is the author of a number of textbook chapters and scientific research articles, She also co-authored “From Fearful to Fear Free: A Positive Program to Free Your Dog from Anxiety, Fears, and Phobias” with Dr. Marty Becker, Mikkel Becker, and Wailani Sung.

She is the section editor for Advances in Small Animal Medicine and Surgery and served on the 2015 AAHA Canine and Feline Behavior Management Guidelines Task Force.

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Helping Our Feline Friends Feel Fear Free with Dr. Tony Buffington

In this webinar, Tony Buffington, DVM, PhD, Clinical Professor UC Davis School of Veterinary Medicine, will remind participants “who cats are” and why they are particularly prone to fear in confined situations (i.e., hospitals, shelters, homes, etc.) After defining fear and stress in cats, Dr. Buffington will explain what people can do to minimize their fear, particularly in caged contexts—including how to enrich the cat’s surroundings, both inside and outside of the cage, and how to recognize both red and green flags by “asking” the cat. Resources for training staff and where to learn more about effective environmental enrichment for cats will also be provided.

After this presentation, attendees will be able to:

1. Recognize fear in confined cats
2. Identify threats that may be causing the fear response
3. Reduce fear by making changes in the cat’s environment

Brought to you by our friends at Virox, makers of Rescue disinfectants

Providing the Optimum Environment for Cats

Many behavior problems in cats develop due to our failure to provide them with their behavioral needs. This presentation with Valarie Tynes, DVM, DACVB, DACAW, will review the social structure of the cat and why multi-cat households can be so stressful. Recognizing these signs of stress and how to avoid their development be covered. In addition, a variety of tips for meeting the environmental and behavioral needs of the cat will be reviewed.

Brought to you by our friends at Ceva Animal Health


Communicating With Clients About Feline Declawing

If you are going to decline to declaw cats, it will be critical that you’re able to clearly explain to clients why the risks of declawing outweigh the potential benefits. In addition, every member of the team must be able to offer clients practical alternatives to declawing in a straightforward and understandable manner.

In this webinar, Valarie Tynes, DVM, DACVB, DACAW, will help build your team’s knowledge regarding why cats scratch and what cats want in the way of a scratching post as well as prepare them for these difficult client conversations.

Valarie Tynes owns Premier Veterinary Behavior Consulting in Sweetwater, Texas. Dr. Tynes is a native of Fort Worth, Texas and she earned her Doctorate of Veterinary Medicine in 1987 from Texas A&M University College of Veterinary Medicine. After several years in private practice, Valarie completed a residency in clinical animal behavior at the University of California at Davis in 2003. Her special interests include miniature pigs and other exotic pets as well as animal behavior. Dr. Tynes is a Diplomate of the American College of Veterinary Behaviorists and a frequent speaker at professional meetings around the world. She has authored numerous articles and chapters on a variety of behavior-related topics and she is the editor of Behavior of Exotic Pets. Dr. Tynes is also the author of Miniature Pig Pet Care, part of A Quick Reference Guide to Unique Pet Species, on the Veterinary Information Network.

Managing Chronic Pain in Cats Following P3 Amputation

Cats’ paws and toes play a critical role in their lives. Sometimes, however, we see cats in our practices who have had their P3s amputated. These cats, no matter how carefully their surgeries were performed, are subjected to the same nervous system aberrations that occur in humans post-amputation, which can result in chronic maladaptive, neuropathic pain in up to 80% of patients.

In this session, Robin Downing, DVM, MS, DAAPM, DACVSMR, CVPP, CCRP, will explore ways to “unwind” the peripheral and central sensitization that occurs in the wake of P3 amputation, both in the feet, and downstream from altered biomechanics.