Implementing Fear Free principles into your practice goes beyond individual patient interactions. It requires team alignment, consistent client communication, and systems that build trust at every stage.
Join us along with Colleen S. Koch DVM, DACVB, FFCP-V, Dipl. American College of Veterinary Behaviorists, to learn how to apply Fear Free principles in daily operations, strengthen team collaboration, improve client relationships, and enhance the patient experience. This webinar will highlight the three pillars of trust: Patients, Clients, and Teams, and how they work together to support high-quality, sustainable care.
You’ll learn:
- How operational behaviors and workflows within certified practices can reinforce Fear Free standards
- Communication practices that promote consistency and confidence in patient handling across the team
- Practical coaching techniques to support ongoing adoption of Fear Free principles within the hospital
- How to identify and improve trust-building touchpoints before, during, and after the patient visit
Please note: This webinar is for Certified Practice members only.
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