Course Overview
As a Fear Free groomer, you now understand the benefits of grooming this way. But what about explaining it to your clients or your colleagues? If you sometimes meet resistance or questions and would like some quick and handy “sticky scripts” to use for both your peers and your clients, this module is for you!
Created based on feedback from Fear Free Certified Groomers and written exclusively for them, this one-hour module will equip you with short phrases to make explaining different aspects of Fear Free simpler for you.
This module is COMPLIMENTARY to all professionals that are already signed up for the certification program.
Client and Colleague Communication is divided into four lessons:
- Lesson 1: Defining Fear Free Grooming
- Lesson 2: Communicating with Colleagues
- Lesson 3: Addressing Common Challenges
- Lesson 4: Turning Clients into Teammates
